Service Delivery Analyst (Former Employee) – Cambridge, MA – August 29, 2018
People i worked with in the office were fantastic and and friendly and we always were there to help each other. Most of the company telecommutes but were friendly during phone calls and webex. Blackbaud was extremely fast paced, you had to pull your own weight and work extra when needed to keep the fresh data loading in the databases and be there for all clients needs and requests.
Product Specialist (Former Employee) – Mount Pleasant, SC – August 20, 2018
Given the time that I was there I am not able to provide any current information regarding their benefits, mission and culture. I do know that if I had the opportunity to work for them again I would welcome that chance.
Too many changes since the beginning of the year... changes in territories, comp plans, sales strategy, etc. Too many changes at once or repeatedly making changes make it difficult for people to find success.
Enterprise Solutions Specialist II (Former Employee) – Austin, TX – April 6, 2018
When Blackbaud took over Convio, conditions changed from a stressful but enjoyable environment to a needlessly stressful and low morale environment. More emphasis on bottom line than employee input. Poor decisions made by upper management. Where work talent was once nurtured, it began to be driven away with several of the best developers leaving because of conditions.
Team Lead (Current Employee) – Charleston, SC – April 2, 2018
The company has undergone a lot of change in the last few years. I appreciate what the CEO has done: upgraded facilities, improved technology, improved corporate communications. I've found that it is a mess in the trenches though. Departments are completely independent of each other and don't work together nor have any interest in working together. Most have a "not my job" attitude. Management promises transparency but delivers closed door meetings and doesn't communicate changes until after they've already been made. There is no career development help or any interest shown in developing the skills of new employees. You're on your own and might as well leave for another company since loyalty doesn't get seem to get you anywhere. Come to Blackbaud if you want to coast and not learn new skills or develop yourself.
Fairly laid back and flexible, but stressful, misleading and unorganized
Senior Interactive Designer (Former Employee) – Indianapolis, IN – March 27, 2018
The work atmosphere and office experience is very laid back, easy going and flexible which is nice. The benefits are great. But the organization of work and level of communication from higher up management is sometimes misleading, lacking, and relatively poor. That lead to a very stressful job experience.
Production Support Specialist (Former Employee) – New York, NY – February 28, 2018
Great Company, great people, difficult clientele, horrible location. Long hours as a result, hard to really have a life. You'll become close to your coworkers and will have your favorite clients, but will also have the clients who blame you for everything and refuse to see what they've done wrong, even when supported by facts. Upper management does not always look out for the associates even when in their best interest to do so.
relaxed culture, management is accommodating and personable.
clientele and expectation of executive management are not always the most realistic
Great place to work, especially once you are fully embraced by the corporate culture. This is a competitive workplace that expects you to prove yourself continuously, once you do that for a period of time you are more warmly accepted and given a bit more latitude in your role.
Engagement Management Intern (Former Employee) – Cambridge, MA – December 6, 2017
I was an intern at Blackbaud for a year. Company had great perks; including being able to complete volunteer work for more vacation time. Gave out monthly gift cards and awards. Although I was only there for one year - it seemed like there was a lot of room to grow. I would definitely recommend this company!
Collaboration is required, if you do not like to work in open room with noise this is not for you. If you also have any family emergency that requires time away from the office, HR and management will not change any deadlines, causing more stress.
Analyst (Former Employee) – Charleston, SC – September 11, 2017
What I learned while at Blackbaud: Very good benefits and vacation time from the get go. Fair hours with good work life balance. Pay is ok, not anything special. Do NOT go against the grain at all, even in a professional manner with valid points. There's a good chance you'll be sent packing. Yes, depends on your manager and upward chain. In this day and age, you're supposed to be able to respectfully have differing points of view and/or suggestions but that is not what I experienced at all. And there was also some game playing and poorly disguised "reorganizing" to orchestrate a reduction of one. Very unprofessional management behavior. No warning of being on thin ice. A case of a couple poor managers totally skewing the overall view of a decent company.
Benefits, time off, Company communication
Unprofessional behavior by managers, cut-throat vibe, meetings to discuss meetings, poor "coaching"
Productive and fun workplace with a ping pong table
Sr. Cloud Data Developer (Current Employee) – Lincoln, NE – August 3, 2017
Good company to work for. The culture is great, good benefits, allows a good work/life balance. The company looks out for the employees to make sure that they're happy, being challenged, keep up on training.