Blackbaud Employee Reviews

3.5
Overall rating
Based on 69 reviews
Ratings breakdown
515
423
319
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2.0
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Declining morale
Senior Account Executive (Former Employee) –  Charleston, SCJune 27, 2018
Too many changes since the beginning of the year... changes in territories, comp plans, sales strategy, etc. Too many changes at once or repeatedly making changes make it difficult for people to find success.
Pros
benefits
Cons
too many changes in short period of time
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5.0
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Later
Sr Security Analyst (Current Employee) –  Austin, TXJune 12, 2018
I am not going to provide such detail about my current employeer. Blackbaud is a great place to work, and my Cyber Security Team here is the best I have ever worked with.
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2.0
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Flashy but lacks depth
Team Lead (Current Employee) –  Charleston, SCApril 2, 2018
The company has undergone a lot of change in the last few years. I appreciate what the CEO has done: upgraded facilities, improved technology, improved corporate communications. I've found that it is a mess in the trenches though. Departments are completely independent of each other and don't work together nor have any interest in working together. Most have a "not my job" attitude.
Management promises transparency but delivers closed door meetings and doesn't communicate changes until after they've already been made. There is no career development help or any interest shown in developing the skills of new employees. You're on your own and might as well leave for another company since loyalty doesn't get seem to get you anywhere. Come to Blackbaud if you want to coast and not learn new skills or develop yourself.
Pros
Pto, facility, friendly atmosphere
Cons
management, communication, career development
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3.0
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Fairly laid back and flexible, but stressful, misleading and unorganized
Senior Interactive Designer (Former Employee) –  Indianapolis, INMarch 27, 2018
The work atmosphere and office experience is very laid back, easy going and flexible which is nice. The benefits are great. But the organization of work and level of communication from higher up management is sometimes misleading, lacking, and relatively poor. That lead to a very stressful job experience.
Pros
Great Benefits
Cons
Unorganized, Poor Management, Poor Communication
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5.0
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Good foot in the door
Senior Support Analys (Former Employee) –  Indianapolis, INMarch 20, 2018
This place is good to get your foot in the door. It was fun to work there but I had REALLY great management and then terrible management which eventually made me leave.
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3.0
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Great Experience
Support Associate (Former Employee) –  Indianapolis, INMarch 5, 2018
Great place to get experience in the work place. You work with some of the smartest people you will ever meet. The hours are not long and the work is relatively easy.
Pros
Benefits, Coworkers
Cons
Tough to advance
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4.0
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Tech Support
Production Support Specialist (Former Employee) –  New York, NYFebruary 28, 2018
Great Company, great people, difficult clientele, horrible location. Long hours as a result, hard to really have a life. You'll become close to your coworkers and will have your favorite clients, but will also have the clients who blame you for everything and refuse to see what they've done wrong, even when supported by facts. Upper management does not always look out for the associates even when in their best interest to do so.
Pros
relaxed culture, management is accommodating and personable.
Cons
clientele and expectation of executive management are not always the most realistic
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3.0
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Profitable Company
Global Delivery Manager (Current Employee) –  Oakland, CAFebruary 12, 2018
Blackbaud is a public-traded software company who provides solutions for non-profit organizations.

The company is buying competitions and growing fast.
Pros
Working for a cause is very satisfying
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4.0
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Good place to work
Business Analyst (Former Employee) –  Charleston, SCFebruary 6, 2018
Good place to work and learn a little about the aspect of accounting. Though, a really great place to work with employers that assisted when you really needed
Pros
Once a month there was parties
Cons
Lunch was short and working constantly on the computer
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4.0
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Tight Knit Culture
REGIONAL SALES MANAGER (Current Employee) –  Charleston, SCDecember 12, 2017
Great place to work, especially once you are fully embraced by the corporate culture. This is a competitive workplace that expects you to prove yourself continuously, once you do that for a period of time you are more warmly accepted and given a bit more latitude in your role.
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4.0
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Room for Advancement, Great Culture
Engagement Management Intern (Former Employee) –  Cambridge, MADecember 6, 2017
I was an intern at Blackbaud for a year. Company had great perks; including being able to complete volunteer work for more vacation time. Gave out monthly gift cards and awards. Although I was only there for one year - it seemed like there was a lot of room to grow. I would definitely recommend this company!
Pros
Work life balance, Great culture, benefits
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2.0
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Latest Tech, no life balance
Staff Programmer (Former Employee) –  Minneapolis, MNDecember 6, 2017
Collaboration is required, if you do not like to work in open room with noise this is not for you. If you also have any family emergency that requires time away from the office, HR and management will not change any deadlines, causing more stress.
Pros
Latest Tech
Cons
No life balance
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3.0
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Productive
Consultant (Current Employee) –  RemoteOctober 6, 2017
Each office has a different culture. Highly motivated people. Would recommend to anyone interested in working in software engineering or sales. Good experience.
Pros
Great employees
Cons
Management
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2.0
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Decent Company - sketchy managers and games
Analyst (Former Employee) –  Charleston, SCSeptember 11, 2017
What I learned while at Blackbaud:
Very good benefits and vacation time from the get go.
Fair hours with good work life balance.
Pay is ok, not anything special.
Do NOT go against the grain at all, even in a professional manner with valid points. There's a good chance you'll be sent packing. Yes, depends on your manager and upward chain. In this day and age, you're supposed to be able to respectfully have differing points of view and/or suggestions but that is not what I experienced at all. And there was also some game playing and poorly disguised "reorganizing" to orchestrate a reduction of one. Very unprofessional management behavior. No warning of being on thin ice.
A case of a couple poor managers totally skewing the overall view of a decent company.
Pros
Benefits, time off, Company communication
Cons
Unprofessional behavior by managers, cut-throat vibe, meetings to discuss meetings, poor "coaching"
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4.0
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Productive and fun workplace with a ping pong table
Sr. Cloud Data Developer (Current Employee) –  Lincoln, NEAugust 3, 2017
Good company to work for. The culture is great, good benefits, allows a good work/life balance. The company looks out for the employees to make sure that they're happy, being challenged, keep up on training.
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3.0
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Good Compnay
Sr. Account Executive (Current Employee) –  Charleston, SCJuly 31, 2017
Prospecting and calling potential customers. Growth of current products which some are old. Introduction of advanced analytics which need reference customers.
Pros
good products
Cons
not alligned with the industry i serve
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3.0
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A good place to work but a bad manager
Education Consultant (Current Employee) –  Houston, TXMay 18, 2017
Blackbaud is a good place to work. I just happened to have a really bad manager. I was a trainer and you are pushed to score 4.75 on a scale of 1 to 5.
Pros
Gym, bonuses
Cons
bad management
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3.0
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Healthy life/work balance culture
Finance & Administation (Current Employee) –  Charleston, SCApril 6, 2017
Office culture promotes positive life/work balance. Environment is positive with a small business feel. Promotional opportunities may not be as available as with a larger company.
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4.0
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Good company
Account Manager Enterprise Software (Former Employee) –  Greenwood Village, CODecember 31, 2016
Lots of potential to grow with the organization. Management does a good job of running the business and help promote from within.
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3.0
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Varies by position
Support Analyst (Former Employee) –  Charleston, SCDecember 28, 2016
Exciting environment at first but wears off fast. Management is very hit or miss and the culture is a little too one sided.
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