Decent workplace for certain types of people
Customer Service Representative (Current Employee) – Somerset, KY – September 23, 2018
I’m fresh out of high school and wanted a better paying job than the one that I had. Blackboard was the highest paying job in my area for my age. If that was not the case, then I would have quit after 3 weeks or less. While it is slow, the job isn’t bad at all. They aren’t super strict about cellphones, activities on the desktops, eating on the floor. But, when you all are getting slammed with back-to-back-to-back calls for weeks, it is the opposite of heaven (I can’t say the word on this site). Not to mention, they cut your hour lunch in half, push overtime until you feel obligated to do it and it feels like you have no life outside of your job, and you’re dealing with rude customers who have been on hold for 30 minutes or more. The job is mentally exhausting during rush. And when it’s not rush, you never know how long you will keep your job. Only work there if you have to, it made me miss my fast food job where I made 8.50 an hour.
When it’s slow, it isn’t bad
Mentally exhausting, Not very good pay for most people