Customer Service Specialist II (Current Employee) – Reno, NV – January 17, 2018
A very busy and fast pace company who is constantly making changes with staffing. The hardest part of the job is watching good management leave, especially when they are a huge part of making the company grow.
Associate (Former Employee) – North Carolina – January 9, 2018
There is no typical day. The communication between the corporate office of Blackhawk and the retail establishment is horrible or close to none. At store level, no one cares who you are or what you do. There is no rhyme or reason for the inventory control. The supermarket chains go to their own beat. If there are holes it's fine and you can not fix it or try to make any sense. Some stores just trash the product, others just don't care. I found this very pitiful and frustrating.The organization itself has to be reorganized. Territories are not mapped out or logical. The hardest part of the job is massive disorganization. Simply stated, I figure the product itself has no monetary value therefore, receives no attention. The try to micro manage but are not successful
This is high on my least favorite job list.
This may not make sense to anyone but if you are an employee that is conscientious and cares about doing a good job this is the wrong stop!
get paid on time
micro manage, disorganized, GPS on employee every minute...sign in sign out, pictures of everything that make no sense, disorganized
Sr. Security Engineer--SIEM (Former Employee) – Pleasanton, CA – January 5, 2018
The IT work-space was very stressed, due to understaffed departments. The staff were great, but underpaid and overworked. Too many projects and not enough clear direction was the rule of the day, as BN expanded too quickly for their understanding of compliance and security. (Going from supermarket chain mindsets, when BN was spun off from Safeway, to creating, maintaining, and securing a huge credit-card banking/financial house, is a HUGE leap.)
Retail Merchandiser (Current Employee) – Pleasanton, CA – December 10, 2017
I enjoyed working at this company. I am currently looking for a new jobs with better pay and more flexibility. I want to work 10-20 hours per week. This was possible when I first started working for the company. Now I am continually working 25 hours per week. When given these hours, the job becomes less flexible. The company wants you to front load your week. If there is a short week due to a holiday, it makes it tough to get the calls finished in 3 days.
Lots to learn, competitive, fast-paced, poor management and leadership.
Sr. Dev Manager and Architect / Technology Leader (Current Employee) – Dallas, TX – December 4, 2017
Lack of direction and vision in general about many products and platforms. Decisions are made quick with not enough planning leading to scrambling to support customers with limited resources or talents. Less appetite for investing in good technology, good long-term solutions, and retaining good employees. Cost cutting approach and skimping on important makes delivery tough at times. But good/industry standard benefits good bonus (if targets are achieved) and liberty to learn new technologies and methodologies.
Merchandiser (Current Employee) – Jacksonville, Florida – December 2, 2017
I have been a merchandiser for over 20 years and this has been one of the best companies I have ever worked for. The hours are flexible and the pay is good for the industry. The give annual pay increases and you have an opportunity to win gift cards.
They pay a car allowance with is rare in this industry.
You are able to make your own hours during the week.
Management is always available to answer any question you might have at any time on a project. They give you detailed instructions with each job and leave little to chance.
Management is Great - pay good - great communication
Customer Service Specialist (Former Employee) – Reno, NV – October 2, 2017
Blackhawk has a great workplace culture that promotes a healthy separation of work and personal time. The company taught me a lot about Microsoft suite products and about the gift card industry. I highly enjoyed the people and team members I worked with as well.