Absolutely the best environment and co-workers
Associate Customer Support Representative (Former Employee) – Austin, TX – August 16, 2017
To start, there was nothing wrong with the job. It is customer support. You answer phone calls, you answer tickets, you help solve customer's problems.
Management is great, job growth opportunities are outstanding.
I have almost nothing bad to say about working at Blizzard. I do want to focus on the work environment though. It is the friendliest place I have ever worked, and possibly will ever work at. You get to dress casually, you get to talk to fellow reps who are working right beside you about anything. Movies, games, hobbies, anything. As long as you still focus on your work and do a good job of course.
You can decorate your desks with whatever you want, you can have a very friendly and down to earth relationship with all of your co-workers, even the ones in higher positions.
The one bad thing is that it is very difficult to actually use your sick time, as you have to meet a strict criteria of what counts as 'being sick'. Due to it being essentially a call center, you are susceptible to getting sick. But you have to use your paid time off for it, as the sick time will almost never be used.
Cafeteria, food trucks, clean environment