The store and products are high end. Customers are overall nice but very demanding. The hardest part of job is customers being mean to you. Even if an issue with the reward cards have nothing to do with you and are completely out of your control, they look down their noses at you and are just rude. The ones that have no proof of purchase or bring old used coffee machines and items back will bully you. My manager has been very supportive since I started and flexible with my schedule requests. She makes sure we know about what is going on in the store and all the events, what my goals are and what items are included in the deals. I like that she checks in on me every day to see how things are going and if I need help with anything. There are some difficult personalities to deal with, but that is part of teamwork. Merchandising in the mornings before we open can get sweaty.
manager is very supportive
people who have been there a long time are gossipy