Blue Cross Blue Shield of IL, MT, NM, OK & TX

Blue Cross Blue Shield of IL, MT, NM, OK & TX Employee Reviews

3.9
Overall rating
Based on 1,382 reviews
Ratings breakdown
5524
4425
3285
291
157
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5.0
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Productive
Customer Service Representative (Current Employee) –  Springfield, ILJune 18, 2018
It is a nice place to work wish the job was better on time policy for illness would recommend to everyone employee's are great to work with enjoy the option to work from home
Pros
Free lunches bonuses free stuff
Cons
Ok lunches and breaks
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4.0
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Very gteat place to work
Customer Service Representative (Former Employee) –  Marion, ILJune 13, 2018
No over time and managment is very understanding. Hectic job and very fast oaced but very routine and easy to get the hang of. Raises and bonuses annually
Pros
Get pay
Cons
Fast
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3.0
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Great Company/Terrible Department
Credentialing Specialist (Former Employee) –  Richardson, TXJune 11, 2018
Love the company! Department is hostile and micro-managed to the core! Very stressful! Flexible work hours is a plus! Pay isn't good for work expectations.
Pros
Flexible Work Schedule
Cons
Low pay, bad managment
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4.0
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A good place for learning your role
RN Medical Reviewer (Former Employee) –  RemoteJune 10, 2018
This was a great job but they did not have the funding to make it a go . They need to be able to hire a sufficient amount of people to do the lines of bsiness.
Pros
Great office setting Nice people to work with
Cons
management in other States prioritizes their state quota etc over yours
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4.0
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Call Center, tied to your desk
Customer Advocate I (Former Employee) –  Great Falls, MTMay 30, 2018
It's a call center, you are tied to your desk and on the phone all day except for 30-45 minutes for lunch and don't be a minute over! Breaks are timed, if you need to use the bathroom not during your scheduled break, you have to deduct the time from your break. It's all about the stats and metrics.
If you can manage that, this is the job for you! Unfortunately it wasn't the job for me. I felt the training could have offered more content and practice. Pay and benefits are stellar! People were nice. Didn't see much of my supervisor due to pre-planned absences on her end.
I prefer customer service given face to face and I just don't like being on the phone in that capacity.
Pros
Pay, benefits, relaxed dress code
Cons
Timed breaks, call center
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4.0
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Great company to work for. Always involved in the community
Customer Service Associate (Former Employee) –  Tulsa, OKMay 28, 2018
They lack understanding on some issues, I was terminated because of a family issue. My mother became terminal and I could not get the Dr o submit the paperwork for FMLA, so the times that I missed for her were counted against me.
Pros
Community involvement
Cons
Poor managers
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4.0
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I was a temp
Utilization Management Nurse (Current Employee) –  Richardson, TXMay 26, 2018
I worked as a temp - workplace culture was relaxed, The hardest part was the training - it was done virtually. The enjouablr part was the relaxed atmosphere
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3.0
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Good
SQL DBA (Former Employee) –  Richardson, TXMay 25, 2018
It is good company , good team mates, there is lot of scope to learn new technologies , friendly environment no stretching hours
and good managers . good place to work.
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3.0
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Productive and stressful environment daily
Sr. Claims Technician (Former Employee) –  Danville, ILMay 24, 2018
Sign in, immediately start working to meet production rate.
Ever changing work daily if not hourly.
Great direct supervisor. Upper management had no clue and is all
about profit.
Pros
benefits
Cons
pressure to do more everyday
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1.0
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poor/ unprofessional management
Care Coordinator I (Former Employee) –  Albuquerque, NMMay 24, 2018
Management is very poor, political no matter what your job is, no respect for employees. High stress with no support or help, I enjoyed my job because I care about people.
Pros
great schedule work from home.
Cons
no support
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3.0
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Equal opportunity employer
Financial Analyst (Former Employee) –  Chicago, ILMay 23, 2018
Management was always interested in improving communication, engagement, relationship building and system efficiencies. Supplied educational opportunities and cross training.
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5.0
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Productive and hard working
REPORTING ANALYST (Current Employee) –  Richardson, TXMay 21, 2018
The most enjoyable part of the job has to be working with the most diversified group of employees. The work life balance with this company still has room for improvement.
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1.0
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Bad management
Registered Nurse (RN) (Former Employee) –  NMMay 21, 2018
Employees are not treated well. Revolving door of employees. Fire often, manage by intimidation . Cliques are promoted and supported. Management fosters snitches.
Pros
None
Cons
Bad place
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4.0
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Great Company
National Accounts Support Analyst II (Former Employee) –  Chicago, ILMay 19, 2018
I liked working a BCBS of Illinois for almost 12 years and I have tired to get back in there for the last 5 years. It's been difficult because it's not always about what you know but who you know, like with all the companies.
Pros
Bonuses, Employee Appreciations, Work Life Balance
Cons
Difficult to get rehired
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3.0
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fun and learning workplace
Software Quality Assurance Tester (Current Employee) –  Chicago, ILMay 17, 2018
Nice place to work,specially for beginners.
Very nice staff and all management members.
Happy to work here. Nice lunch and breakfast options available.
Pros
nothing
Cons
mandatiry lunch time
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1.0
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All Day just meetings
Portfolio Analyst/ Lead Business Analyst (Former Employee) –  Chicago, ILMay 17, 2018
All day just meetings with no time to focus on work. It is difficult to work when u have 8 hr meetings that continue for months at end and no work like balance. It becomes crazy when u dont even have current state process flows or documents.
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4.0
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BCBS Good company to work for
INTERNAL PROVIDER REPRESENTATIVE II (Current Employee) –  Richardson, TXMay 16, 2018
Overall BCBS is a good company to work for. They provide job security and very descent benefits. Networking is important if intend on advancing within the company.
Pros
Opportunities
Cons
Distance
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5.0
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View Point
Senior Accountant (Former Employee) –  Chicago, ILMay 15, 2018
The work load is pretty light. Had a wonderful manager. She valued her employees and always appreciate the hard work her people done. The manager always so cheerful.
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2.0
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Good job to be at home
Billing Specialist (Former Employee) –  Houston, TXMay 10, 2018
it was a great job because i worked at home and did not have to commute.
Other than that it was really boring and the training was terrible.
the pay was low and the work was unbearable.
Pros
work at home
Cons
everything else
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5.0
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Day
Senior Business Analyst (Former Employee) –  Chicago, ILMay 9, 2018
It was great to work there. The facility was amazing. The cafe had great food. The management was really nice. It was really family orientated. and there was plenty of free food
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