How long does it take to get promoted from Temp to a permanent position? is it six months or a year? What about to get a raise?
I know temps in the call center can get hired in six months but only a few stay. Your raise is usually only two percent so you'll probably get a 20 to 40 cent raise which is not much.
What is the work environment and culture like at Blue Cross Blue Shield of Massachusetts?
The work culture varies from division to division. Some areas have a very welcoming culture while other areas are more competitive and petty.
If you are going in as member service you will work 9-5 in training. When you get on a team you have a flex schedule 8-6:30 but between those hours you have would have 1 10hr day, 3 8hr days and 1 6hr day (always changing each week) (ex: Mon 8-6, Tues 10:30-6:30, Wed 8-2, Thur 8-4, Friday 9:45-5:45) next week different schedule. For a total of 37.5 per week.
What advice would you give the CEO of Blue Cross Blue Shield of Massachusetts about how to improve it?
He should try and listen to what the people who work the entry level jobs have to say. we are the face of the company and we know the problems and concerns of the systems and the customers.
How long does it take to get hired from start to finish at Blue Cross Blue Shield of Massachusetts? What are the steps along the way?
1 month. 2 interviews and 90 day training period.