Analyst-Service Performance Improvement (Former Employee) – Detroit, MI 48226 – October 25, 2018
Analytical day to day work involves the following:
Act as the subject matter expert on multiple workgroups simultaneously Provide project support to all team members through data collection, analysis and participation in workgroups Collect, evaluate/analyze data using MS Access, Excel, Visio, PowerPoint for a variety of departments across the enterprise Report out findings and provide recommendations for process improvement initiatives, creating current state process maps and proposing future state process maps Present findings and recommendations to Vice Presidents, Directors and upper management through oral presentations Provide robust reporting and any ad hoc requests received
Team Leader II, Group Service Liaison Team (Current Employee) – Detroit, MI – October 25, 2018
Good benefits and opportunities for motivated professionals that understand how to navigate corporate America and manage multiple personalities and expectations. You must be your own advocate and hustle in order to promote from within.
Overall, a great place to work, true to mission and community!
Senior Financial Analyst (Current Employee) – Detroit, MI – October 16, 2018
I am thankful for the opportunity and support received from leadership which has evolved, in a positive way, over the years. BCBSM really is a great company to work for, providing an opportunity to grow, both personally and professionally. Employees are given tools needed to achieving success, providing computer training and development; technology savvy company.
Tuition assistance provided for all employment level, for graduate and undergraduate work, anyone who wishes to succeed, can succeed.
Over the years there have been a few management challenges but I not only weathered the storms, I have embraced the opportunity to grow personally and professionally.
This company provides all types and levels of internal training [i.e. writing, computer training, time and project management, diversity and inclusion] just to name a few. Training and development takes place year round.
Great benefit package too.
The most enjoyable part of my job has been the relationships developed over the years and professional growth. Did I mention, I have met and learned from some amazing people.
Flexible schedules, hard work, achieving goals, acknowledged....
Training Specilaist (Former Employee) – Detroit, MI – September 30, 2018
During the time I worked at BLue Cross it was a good company. I had several growth opportunities within the company. I enjoyed my time there and met great people. It was definitely a good place to work.
Utilization Specialist and Complex Case Manager (Former Employee) – Detroit, MI – September 27, 2018
In the beginning this was a wonderful place to work. Old management left and new management came in. There is an opportunity to learn different things in a short amount of time. Culture is not the most positive.
Quality Audit Analyst II (Former Employee) – Detroit, MI – September 24, 2018
I loved the yearly merit raises and bonuses; There is a lot of opportunity to learn however it can take awhile (years) before you are promoted; Be aware BCBSM leadership will recognize your talents and utilize them without paying you for it; that is a disappointment
Positive workplace, great coworkers, great managers, teamwork stressed, customers first, great incentives and positive feedback for project outcomes.
RN Case Manager Professional Services (Former Employee) – Southfield, MI – September 20, 2018
Coworkers were very personable and professional and worked as a team. Learned many new skills in handling patient benefits and claims, great communication and rapport with patients and helped to facilitate their care and management post hospital. Scheduled appointments with clients and family members and conducted team meetings to help provide them with the best available resources to meet their needs. Wrote summaries and reports and met with vendors and DME specialists. Attended project meetings with coworkers to improve policies and protocol and provide consistency within our department. Helped to create forms and guidelines to ensure efficiency and measurement of outcomes. Established good rapport via good communication skills on the phone and meetings in person with clients and family members. Contacted physician offices and helped to get necessary doctor's orders, prescriptions and documentation to facilitate medical care for home patients transitioning from hospital or rehab to home. The hardest part of the job was learning benefit packages, and completing a great deal of paperwork.
Positive workplace, service to clents and family, great managers, great team. created changes, learned new aspect of health care management, ideas were heard, impacted improvments within department.
Customer Services Representative IV (Former Employee) – Grand Rapids, MI 49503 – September 8, 2018
In the coarse of 18+ years at Blue Cross Blue Shield of MI, I have learned more about insurance than I ever thought possible. Being there has helped me understand also the importance of trust and loyalty. If I didn't trust the people I work with and for, I would not have stayed for 18 years.
Quality Analyst (Former Employee) – Detroit, MI – September 7, 2018
Blue Cross Blue Shield of Michigan is a company all about growth and productivity. There is no wasted time and you will be kept busy. As a contract worker you are treated as second class and will not be compensated fairly and may occasionally feel you are viewed negatively.
Customer Service Representative/Call Center (Current Employee) – Grand Rapids, MI – September 3, 2018
Overall the company is nice to work for- great benefits. It is part of the UAW- and how the company is ran reflects this. In the call centers hard to make advancements unless you are willing to move to Detroit, MI. Even then interviews are slim unless you know the right person. Centers are very micro managed.