Group Billing Provider Clerk (Current Employee) – Detroit, MI – August 13, 2018
A typical day for me was the same old thing. Very mundane work load for myself. My 10 year niece can do what I do. Not my ideal place to work. Management is very micro managing. I feel like if BCBSM can't trust their employees then don't be in business.
Slow paced, stuck in their ways, good learning experience
Organizational Development Intern (Former Employee) – Detroit, MI – August 7, 2018
The job was a great learning experience. But once you learn everything you can the job is very redundant. Director level and above seem to be very happy with the rest of the organization slow moving and just trying to get to their retirement date.
Unit Leader (Former Employee) – Southfield, MI – August 6, 2018
Serving the public is a great opportunity to better the communities in which it serves. Healthcare is an opportunity to educate the community and work hand in hand with providers to ensure the best quality healthcare for all patient's. Blue Cross Blue Shield of Michigan pays a lot of claims to help its customers.
A summary of working at Blue Cross Blue Shield of Michigan
Technician Intern (Current Employee) – Detroit, MI – July 28, 2018
I arrived in at 8 am each day. The first 30 minutes I observe to organize my schedule, answer emails, and prepare any talking points for meetings occurring that day. I may 2 -3 meetings a day usually are a minimum of an hour length. Also, will spend a considerable portion of my day working with the team on various research projects to help to improve the department.
I have learned many things while working at Blue Cross Blue Shield of Michigan. Some of these include: Aiding in department campaigns, Assigned to projects, both departmental wide and company wide where I had to conduct research, gather the data to create a presentation and present solutions to leadership.
The workplace culture at Blue Cross Blue Shield is a fun environment that allows for employees to engage in communication whether working on projects staying informed on news and updates within the company.
The hardest part of my job is not being able to answer a question of clarification because I didn't have enough experience to provide the right question because short time with the role.
The most enjoyable part of my job is learning new things, having the support of upper leadership for training and upcoming questions, and getting the satisfaction from my accomplishments.
Growth opportunities, Communication within the company and Workplace culture
Customer Service Representative II (Former Employee) – Detroit, MI – July 23, 2018
A lot of great benefits for employees as well as learning opportunities. It's a company that believes in employee development by offering training and seminars throughout the year. They also keep employees aware of any company changes.
Project Manager (Former Employee) – Detroit, MI 48226 – June 21, 2018
The company has changed very much since I began. It was more familial now it's definitely more corporate with much more employee changeover. It still has amazing people and a good culture. It has had to be responsive to the changing industry and has done so well. That industry responsiveness is what drives the changes.
Business Analyst (Former Employee) – Detroit, MI – June 18, 2018
I really liked the people I worked with and enjoyed the work, but there was a lack of clear management. Additionally, although the benefits were great, the pay was a bit lower than at other jobs I had held.
Customer Service (Former Employee) – Grand Rapids, MI – May 31, 2018
When a person works for Blue Cross Blue Shield of Michigan, there are many different tasks to complete within the work week. There are many opportunities for growth and upward mobility. The benefits are outstanding and include dental, vision, 401K, as well as health insurance. The people have a genuine caring attitude.
Non-Licensed Health Insurance Advisor (Former Employee) – Highland Park, MI – May 16, 2018
They were just starting a new contract and all the kinks had not been worked out. I think things would have been a lot better if it were more organized, It wasn't all bad. Was just time for me to advance in my career.
Managers were willing to work with schedule.
Unorganized due to being fairly new contractand the pay.