Senior Test Engineer (Former Employee) – Bethesda, MD – October 2, 2012
Really enjoyed being with the Wachovia team in Durham, NC. This was my first job as a QA Test Engineer. It was very challenging and fun. I learned the QA Testing process both Manual and Automation. Great Accomplishment for me.
Customer Service Expert (Former Employee) – Chattanooga, TN – April 19, 2018
fast paced work environment, there is room for advancement, however it's all about who you know, and if they 'like' you. This company focuses more on new hires and not improving the work environment for veteran employees
Service Associate III- Federal Employee Program (Current Employee) – Jacksonville, FL – April 18, 2018
On a typical work day..I work from 6:30am to 3pm. I processes claims my role is to make sure that we have all the documentation from the provider. Once I see if we have we need to process claim I either pay or deny the claim. sometimes I have to send letters to providers to request additional documentation.
Lead trainer specialist - Customer Service (Former Employee) – Salem, NC – April 18, 2018
Blue Cross of N.C. is an exceptional Company to work for. They are very committed to excellent customer service, focusing on a quality experience. It is a very diversified working enviornment, offering educational progams to employees and great benefits.
Sole Proprietor/Healthcare Industry Consultant (Former Employee) – Charlotte, NC – April 17, 2018
BCBSNC does a good job of window dressing but underneath I felt that there were some serious flaws in upper level leadership. It does operate in the "good ole boy" mold internally and that is frustrating. The company could be so mouch more than it is
Sr. Application Tech Lead/Managed Care Systems (Former Employee) – Egan, MN – April 17, 2018
BCBSMN has existed as a not for profit for many years and is a good place to work. Relaxed in comparison to fortune 100 financial service companies. It has challenges working in the BCBS national system.
Must meet certain sales numbers to keep job, like most places. Very competitive working with the best sales consultants in the company. I have learned health insurance inside out, great knowledge base. The work place culture is fun ; but you better be on your toes. The hardest part of the job is knowing everything about health insurance. The most enjoyable part of the job are the trips you can win.
Good place to work
No advancement, salary every low for experienced people.
Intern (Former Employee) – Quincy, MA – April 13, 2018
As an intern in the audit department, I handled a lot of sensitive information, but the main task I had was to re-organize a cabinet full of client information, which took about half of my internship (1 month)
Customer Service Rep/ Claims Processor (Former Employee) – Tucson, AZ – April 12, 2018
Typical day at work was busy from start of day to end of day. I learned to multi task, medical terminology, processing of claims. Management was the best. workplace culture was wonderful. Hardest part of the job was leaving. The most enjoyable part of my job was working in the bilingual dept speaking to spanish speaking customers.
Phone Operator (Former Employee) – Metairie, LA – April 12, 2018
A typical day for me was to answer the phone and greeted clients. It was a slow at times except during open enrollment. I learned how to answer more then one phone line. Manager was unfair to others at time.