Senior Test Engineer (Former Employee) – Bethesda, MD – October 2, 2012
Really enjoyed being with the Wachovia team in Durham, NC. This was my first job as a QA Test Engineer. It was very challenging and fun. I learned the QA Testing process both Manual and Automation. Great Accomplishment for me.
Customer Advocate II (Former Employee) – Springfield, IL – April 22, 2018
Great health benefit package for employees. Very diverse work place. Management staff was excellent. This job requires sitting for long periods of time at a desk taking back to back phone inquires, the only downside to this position it is not for everyone.
Has been productive and positive environment. over my 6 years with the company I must say it has very good for me. I actually received 2 promotions. A typical work day is pretty non eventful as long as your work is done and deadlines met. You're not worrying about a manager or supervisor over your shoulder.
Customer Service Expert (Former Employee) – Chattanooga, TN – April 19, 2018
fast paced work environment, there is room for advancement, however it's all about who you know, and if they 'like' you. This company focuses more on new hires and not improving the work environment for veteran employees
Service Associate III- Federal Employee Program (Current Employee) – Jacksonville, FL – April 18, 2018
On a typical work day..I work from 6:30am to 3pm. I processes claims my role is to make sure that we have all the documentation from the provider. Once I see if we have we need to process claim I either pay or deny the claim. sometimes I have to send letters to providers to request additional documentation.
Lead trainer specialist - Customer Service (Former Employee) – Salem, NC – April 18, 2018
Blue Cross of N.C. is an exceptional Company to work for. They are very committed to excellent customer service, focusing on a quality experience. It is a very diversified working enviornment, offering educational progams to employees and great benefits.
Sole Proprietor/Healthcare Industry Consultant (Former Employee) – Charlotte, NC – April 17, 2018
BCBSNC does a good job of window dressing but underneath I felt that there were some serious flaws in upper level leadership. It does operate in the "good ole boy" mold internally and that is frustrating. The company could be so mouch more than it is
Sr. Application Tech Lead/Managed Care Systems (Former Employee) – Egan, MN – April 17, 2018
BCBSMN has existed as a not for profit for many years and is a good place to work. Relaxed in comparison to fortune 100 financial service companies. It has challenges working in the BCBS national system.