Work wellbeing score is 64 out of 100
2.7 out of 5 stars.
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BluePearl Specialty + Emergency Pet Hospital Employee Reviews

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United States444 reviews

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2.5Work-Life Balance

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Making positive changes for people and the industry

Featured review

BluePearl Specialty + Emergency Pet Hospital selected this as a representative review
It’s clear that new leadership is making massive strides in changing this organizations culture. They truly care about their people and veterinary medicine. It’s been refreshing to see that the focus of this company is in the right place. Taking care of their people and providing top notch care for pets in the community is number one.
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Official response from BluePearl Specialty + Emergency Pet Hospital

October 19, 2022
Thank you for taking the time to provide us with your feedback. We appreciate your input and are happy to hear you are enjoying your overall experience at BluePearl. If you have any further feedback to share please email us at

Hit or miss

When I first started, it was a fun place to work. Right now, they are going through a huge transition and it's rubbing staff the wrong way. Good corporate benefits, but the the individual hospital is hurting due to upper management choices recently.
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BluePearl Specialty + Emergency Pet Hospital insights

Based on 456 survey responses
What people like
  • Supportive environment
  • Clear sense of purpose
  • Ability to learn new things
Areas for improvement
  • Trust in colleagues
  • Sense of belonging
  • Support from manager

It can be tough

Emergency veterinary medicine is not for the feint of heart. This location has had its upside and downs but overall is pays a fair wage, give great benefits and works to help their staff grow within the field.
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Toxic from the top on down

Wage freeze for 4 years due to the N. Seattle location starting a union. MARS/BluePearl spent a lot of time fighting any contract negotiations and the location ultimately shuttered during the pandemic. Couldn't keep staff to run the ER and eventually all the specialists left. Revolving door of practice managers. Lots of promises made and broken, but hey, free lunches every couple of weeks to make up for poverty wages and a toxic work environment. I mean pizza keeps workers happy, right?
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Overall fine but...

Working as a client service manager for BluePearl has its pros and cons. Pros are the actual business itself and benefits are pretty great and you know the company is staying around a while so it feels secure. Cons are little to no support from your line managers, hostile work environments where most of the team is beyond miserable, unfair favoritism, etc.
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put your effort elsewhere

corporate drama reigns over all, the closer you get with them the better off you'll be-which no decent person can stomach. All about numbers and production and the team and clients end up suffereing while managment shoves the lies down everyone's throat for cash...
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draining, short staffed

always short staffed, even when management proclaims staff needs are where they should be. employees cannot provide remarkable care for pets if the employees are stretched too thin for the workload demands.
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Wonderful team

The co-workers make this one of the best decisions I ever made. The pay was not the greatest considering the amount of work being done but the culture made up for some of it.
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5/10 overall experience

What is the best part of working at the company?Free food once in awhile. The client are great.What is the most stressful part about working at the company?The managers and management in general. It is not organized and communication is lacking.What is the work environment and culture like at the company?High stress but good people to work with besides management
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Amazing team of passionate people working to make vet med better

What is the best part of working at the company?Great work life balance, awesome team, great pay and benefits. Loved every minute of working here.What is the most stressful part about working at the company?Always training for certain positions with high turn over rates. Losing doctorsWhat is the work environment and culture like at the company?Family like. Everyone is really cool with each other, even in other departments
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Hectic work lots of multitasking, but awesome coworkers environment

What is the best part of working at the company?The staff. All of the staff here in the Ann Arbor location at least. Are team players and get the job done! What is the most stressful part about working at the company?The HIGH VOLUME of calls and the emotional nature of owners with sick pets.What is the work environment and culture like at the company?Very understaffed, but we make it work. What is a typical day like for you at the company?Lots of paperwork, scheduling, coordinating ER and speciality appointments, lots of talking to clients, maintenance cleaning of space
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Go somewhere better!

This location specifically has no opportunity’s for advancement, little to no leeway to advance or practice skills. Management is not helpful in any way. Staff turnover is high because the company treats its staff so poorly. Benefits are okay, but livable wages were nonexistent.
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Productive workplace

I worked in the ER as a veterinary assistant and I loved it. Everyone was nice and helpful and shared a common goal which was the welfare of animals and client education. There was a leveling system in place to get promoted from your position to the next level which helped everyone to get the position they want and deserved.
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Cliques and petty people. Decent pay and opportunity for advancement if they like you. You can move up the ranks if you play it right and are nice to the right people. If you’re too old or not in with the cool kids forget any advanc.
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A culture of learning and acceptance.

What is the best part of working at the company?The ability to grow within the company. What is the most stressful part about working at the company?Working for such a large corporation.What is the work environment and culture like at the company?Excellent culture and work life balance!
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Not bad at first

The job itself isn't too bad if you know what your getting into. The management is on a down slide and the benefits seem to be shrinking as time goes on.


decent pay and ability to learn.


poor benefits and difficult management
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Very Toxic Work Environment

If you're new or newer to the field, then run. Don't walk. The pay is decent, and the benefits are good, but they do not make up for the strong desire to leave every day you show up. This isn't even because of some of the depressing cases you see; those were expected. Management is awful, and nobody is willing to train you. Even the specialized 'training' staff doesn't provide sufficient one-on-one training. This is unbelievable considering this hospital is a training hospital. They'll allocate an hour for you to train a skill you openly asked to work on (in my case 2 weeks later), expecting magical opportunities to come within that hour. However, this rarely happens, as all the great learning opportunities are quickly taken by experienced staff. They have an anti-nepotism policy which is a joke and clearly ignored. Most employees are toxic and pretend you don't exist if you don't "vibe" with them. This same toxicity extends to some supervisors and some doctors as well. Not to mention, it's very clique-y. The final straw was when I brought up issues to management, and they were ignored. I was then told to 'solve my own problems.' After doing so, I was reprimanded for attempting to solve the very issues I brought to their attention.


Decent pay. good benefits.


Toxic work environment.
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Most toxic work environment I’ve ever worked in!!!

The culture here is infiltrated with toxicity and favoritism. Be prepared to have your mental health greatly affected unless you enjoy people being hateful and gossiping non-stop all day every day.
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Good company but poor management

I liked working at Blue Pearl. There was a lot left to be desired as far as communication between management and staff. There were also a few bad seeds on staff that liked to talk down to people. That's any job though unfortunately.


Working with animals


Poor management, no training system
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High stress, short staffed

I had a love/hate for working here. Loved working with animals. Dealing with the pet owners can be really tough, especially in the ER where emotions run high. Loved my schedule. Hated that we were always short staffed, made it hard to keep new hires because new hires would get overwhelmed and quit.
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Always short staffed

Perpetually short staffed and underpaid. I worked here for years hoping it would get better but it didn't. Management is out of touch or just does what they want regardless of the employees.
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Overall rating

Based on 445 reviews

Ratings by category

2.5 out of 5 stars for Work/Life Balance
2.9 out of 5 stars for Compensation/Benefits
2.6 out of 5 stars for Job Security/Advancement
2.3 out of 5 stars for Management
2.5 out of 5 stars for Culture

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