BMC HealthNet Plan Employee Reviews

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Good company to work for
Business Analyst (Former Employee) –  Boston, MAJuly 9, 2018
Fast paced work environment, authentic and transparent work culture. Plenty of opportunities for training. Company provides teleworking options. Good location, convenient parking
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work at BMC
Health Care Coordinator, Care Management Dept (Current Employee) –  Boston, MAJuly 6, 2018
BMC health net is a cultural diverse company. They are helpful to the members of the plan as well as staff who need extra support. It is a great non profit company.
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Good culture to work in
RECRUITER (Remote 3 days/week) (Former Employee) –  Charlestown, MAJuly 6, 2018
BMCHP has a good work environment and a culture that fits their mission.
The people there are pleasant but senior leadership was somewhat disconnected from departments in the sense that they did not empower them.
Pros
flexibility, work life balance
Cons
accountability, too many meetings
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Huge gap between HR and Management
Employee (Current Employee) –  Charlestown, MAMay 10, 2018
Management acts as if they support the work culture, but once they get you in the door and certain company perks are due they back track and HR can’t do anything about it because management is higher.
Pros
The work itself
Cons
Being lied to
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intern
Intern Pharmacist (Former Employee) –  Boston, MAMay 2, 2018
a typical day is very echallangeong, helps to learn multiple skills an make the person multi tasking. the management helps people to grow by providing various resources.
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Great place to work, diverse workforce and supportive management
Manager (Former Employee) –  Boston, MAMay 1, 2018
Able to coordinate care for a large population of MH members. Up to date on professional goals and expected outcomes, great Quality and IT Dept. that supports documentation requirements.
Pros
work culture, training provided for all, good mgrs. HR benefits
Cons
long commute from Cape Cod
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Very good work environment
Manager (Current Employee) –  Charlestown, MAJanuary 4, 2018
The company provides great work flexibility, and opportunities to advance in your career. BMCHP is a good place to work, and gain great experience and knowledge.
Pros
Free snacks
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UM Program Manager
Utilization Management Program Manager (Current Employee) –  Charlestown, MANovember 28, 2017
Reviewing contracts and policies and updating them annually or as needed. Creating UM training materials and presenting them based on needs that arise. Flexible to things that "come up" and need attention. NCQA compliance for UM department. Remote options are great.
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They where great even for part time!!
Customer Care Representative (Former Employee) –  Boston, MAJuly 27, 2017
Management was always around to help and the training was really to the point. They're clear on policy and they reward and praise accomplishments. Really great work environment and the help to people is really rewarding.
Pros
Literally every form of praise; email to write up to candy to adding up towards promotions.
Cons
3 supervisors 3 different very opinionated answers. Temps involved but not invited to events, sometimes free food instead
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Productive and fun workplace
Customer Care Representative (Former Employee) –  Charlestown, MAJune 19, 2017
A typical day consisted of about 30-50 phone calls, with documentation and assisting members with health benefits. Working within this company has taught me a lot about health insurance in general. The culture was great and I was surrounded by so many helpful and welcoming people. The management was very supportive and also extremely helpful. The hardest part of the job was simply making sure that the member is satisfied at the end of the call, especially if they called in upset to begin with. Although it was tough, it was a lot easier to do with time and support from the management. The job in its entirety was extremely enjoyable. I do believe that it is the best job I've ever had.
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Great experience
Administrative Assistant/ Office Manager (Former Employee) –  Boston, MAMay 12, 2017
This was a wonderful place to work and gain professional skills. There is alot of opportunity for growth. I was given the opportunity to gain a great deal of experience in Finance, and the training is amaizing.
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Great employer, great culture, career progression and excellent copmensation and benefits
Talent Acquisition Consultant (Former Employee) –  Charlestown, MAFebruary 1, 2017
Strongly recommended. I worked here as a consultant. I thought the HR team was excellent. Great employee culture. They have a tons of employee related activities such as community service, employment perks such as complimentary fresh foods and yoga classes.
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Productive day
Member/Provider Service Rep/ Claims Adjudicator (Current Employee) –  Boston, MANovember 13, 2015
BMCHP is a great company to work for. My days here are always productive and fun. BMCHP really cares about their employees.
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Hello
Member Services Representatives (Current Employee) –  Boston, MAMarch 15, 2015
Boston Medical Center Health Plan has great people and is also a great environment to work in. I enjoy helping people in the community.
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good place to work at
Claims Nurse Reviewer (Current Employee) –  Boston, MAOctober 18, 2014
Good pay. Good benefits
Busy office enviorment
Nice people
Pros
$$$
Cons
High turnover
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Great work enviornment
Contracting Specialist (Former Employee) –  Boston, MAMay 23, 2014
• Served as client relations and contracting representative for the largest Medicaid managed care organization in Massachusetts.
• Prepared contract documents and conducts outreach correspondence with doctors, hospitals, and other healthcare providers as part of corporate network expansion efforts.
• Negotiated and implements contract agreements with various provider entities, including Primary Care physicians, specialists, ancillary providers, health centers and hospitals.
• Demonstrated success in product marketing and relationship-building with providers, resulting in high rate of recruitment into client network.
Pros
Many opportunities for growth
Cons
None
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HIPAA Violations
Member Services Representative (Former Employee) –  Boston, MAApril 25, 2014
No job security, many reps violating HIPAA regularly, including management.
Pros
None
Cons
No job security, training was a waste
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great place to work
Claims Adjucator (Current Employee) –  Boston, MAMarch 14, 2014
Good atmosphere
great people
good learning experience
flexible hours
easy commute
Pros
you learn a lot about the ins and out of medical claim processing
Cons
very difficult to keep track of all the changes in the medical coding procedures
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Working with this company is very enjoyable and rewarding
Enrollment Representative I (Former Employee) –  Boston, MAJune 12, 2012
Excellent place to work. Friendly people, great benefits. Team players.
Pros
fun loving place.
Cons
has no game rooms
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Nice but could been a lot better
Reimbursement/Configuration Analyst (Former Employee) –  Boston, MAMay 28, 2012
being very dedicated sometimes does not pay off. you can bring alot of thoughts to the table...then get doubted. Mgmt would have to bring in associates for them to state the same thoughts we have suggested. Never doubt the underdog. :-)
Pros
very diverse
Cons
very stressful position
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Overall rating

4.1
Based on 21 reviews
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4.0Work/Life Balance
4.0Compensation/Benefits
3.8Job Security/Advancement
3.8Management
4.1Culture

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