Dysfunctional Systems and Management, No advancement opportunities, Bad Medical
Client Service Specialist (Current Employee) – Everett, MA – November 4, 2018
3 Corporation CEO changes, 4 divisional management changes in last 10 years, with divisional restructuring averaging every 2. New management wiping out previous in favor of all outside managers who are unfamiliar with mass of systems and teams that are not interconnected. No advancement opportunities, and even in times of expansion under constant threat of being laid off. With frequent layoffs, demands on individuals increases (most are doing the work of 2-3 people) while average salary raise is 1.5 to 2.0%. Medical benefits went from robust BCBS HMO or PPO to United 80% plan with very high deductibles and minimal company contributions (appx $1000 for the year if you complete various requirements - ex. health coaching) For past 9 years company has encouraged staff to work from home part or full time. New CEO has stated that will be discontinued - all staff are to work 100% in office, "If you are looking for any kind of work life balance, this company is not for you."