Happiness rating is 61 out of 100
3.3 out of 5 stars.
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Books-A-Million Careers and Employment

Work happiness
Scores based on about 280 responses to Indeed's survey on work happiness
Work Happiness Score
Do people feel happy at work most of the time?
Above average
Do people feel they are appreciated as a person at work?
Above average
Do people feel they can get support and encouragement from colleagues at work?

About the company

  • Founded
  • Company size
    5,001 to 10,000
  • Revenue
    $100M to $500M (USD)
  • Industry
    Retail & Wholesale
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Jobs near you

You're seeing Books-A-Million jobs close to Ashburn, VA.


Leesburg, VA

30+ days ago

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Book Lead

Leesburg, VA

30+ days ago

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General Manager

Leesburg, VA

30+ days ago

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3 jobs

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Salary estimated from 267 employees, users, and past and present job advertisements on Indeed.

Popular Roles

General Manager
$14.94 per hour
$11.77 per hour
$8.39 per hour
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Employees at Books-A-Million have reported receiving these benefits. They will vary by role and location.

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Employee discount
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Dental insurance
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Vision insurance
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Retirement plan
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Health insurance
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Flexible schedule
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Paid time off
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Parental leave
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Rating overview

Rating is calculated based on 1K reviews and is evolving.


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Work & Life Balance


Bookseller/Cashier in Sterling, VA
on January 17, 2018
Liked it there
It's great if you love books and know exactly what you are selling to people. The pay rate isn't awesome and neither are the hours... and they can't give recommendations to future employers... But i loved the job itself and my coworkers were great.
Sales Associate in Biloxi, MS
on May 4, 2021
Loved working there when I did. They are all super friendly and helpful. I worked in the yogurt mountain side of booksamillion and though we were kinda apart from everything else, we all worked together
Barista in Brandon, FL
on April 29, 2021
Wonder why the turn over rate is so high? Always new employees when you go in? Can’t find anybody? That’s because they barely have anybody on staff with each day of business, they also expect us to be everywhere at once and have no backup.
Bookseller/Cashier in Sunrise, FL
on April 27, 2021
I have bad luck with jobs, though here the employees are amazing and compassionate, they always try to make the job fun and it's very easy to get comfortable in the position given to you. Though the one downside is that it's hard to get a raise and new to the job, you will most likely be left to not do much. Talking to customers of course is always an important part of the job, but there comes a point in a five-hour shift where no one really needs help and you're left to just walk around in circles since you aren't allowed to actually go ahead and help others out with tasks. Newcomers are definitely under-utilized and you might remain with the "newcomer" title even after a year and a half working there. Scheduling also ends up making most people only work two times a week, maybe three times if you're lucky. While of course, these are major critiques of mine, I do mean it when I say that the staff here are amazing people who will listen to you and they definitely make the workplace worth staying in. Management is also very understanding of their employees and is very reassuring.
Bookseller in Lawrenceville, GA
on April 26, 2021
My time here has been wonderful. Managment is kind and understanding about things that might come up outside of work, most customers are kind and patient. The pay could be a little higher.
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Questions and answers

People have asked 92 questions about working at Books-A-Million. See the answers, explore popular topics and discover unique insights from Books-A-Million employees.

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Interview insights

Insights from 155 Indeed users who have interviewed with Books-A-Million within the last 5 years.

Favorable experience
Interview is easy
Process takes about a day or two

Interview Questions

The typical interview questions about why you want to work there, how you'd deal with upset customers, etc. We also spoke about how much I read and what type of books I like. Also about sale initiatives, and how well could you sell the extras to customers (magazines for millionaires, the Books-A-Million membership, donation drives, etc.)

Shared on March 18, 2018

Tell me about a time you had to deal with an upset customer. How did you handle the situation? What was the outcome?

Shared on February 3, 2018

"what have you done to learn something new in the past 7 days?" "Why do you want to work at books a million?" "What kinds of work do you like to do, not related to this position" (For example you are applying for a book seller, but you also like working with your hands)

Shared on November 10, 2017
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Books-A-Million locations

Birmingham, AL
Jackson, MS
Clarksville, TN
Jacksonville, FL
Florence, AL
Albany, GA
Hot Springs, AR
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What's being discussed at Books-A-Million?

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  • Professional developmentExplore skills and training, pay raises and promotions and management and culture.
  • Mission and valuesExplore company values, community, the relevance of the mission and moving on.
  • PTO and work-life balanceExplore PTO allowances, work-life balance and flexibility and parental leave.
  • Work from homeExplore work from home during COVID-19, remote work support and work-life balance.
  • COVID-19 responseExplore leadership during COVID-19, working conditions and WFH support.
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