The typical interview questions about why you want to work there, how you'd deal with upset customers, etc. We also spoke about how much I read and what type of books I like. Also about sale initiatives, and how well could you sell the extras to customers (magazines for millionaires, the Books-A-Million membership, donation drives, etc.)
Tell me about a time you had to deal with an upset customer. How did you handle the situation? What was the outcome?
"what have you done to learn something new in the past 7 days?"
"Why do you want to work at books a million?"
"What kinds of work do you like to do, not related to this position" (For example you are applying for a book seller, but you also like working with your hands)
They asked what kind of books i liked to read and what type of hobbies or skills am i currently learning.
Answered - Bookseller (Former Employee) - Hanover, MD
Can you sell memeberships, magazines and get people to sign up for next year
Answered - 3rd Keyholder (Former Employee) - Mays Landing, NJ
What my work experience was, if I could work retail, what kind of drinks I could make, if I was comfortable selling their rewards card and magazines.
Answered - Barista/Cashier (Current Employee) - Davenport, IA
When can you start?
Do you have open availability?
Can you work weekends?
Will you work in the Café?.
Answered - General Merchandise Specialist (Former Employee) - Hamilton, OH
How well you handle customer relations, how well you can pitch a sale, why you want to work at BAM, what your favorite books are, if you read a lot, etc.
Answered - Bookseller/Cashier (Current Employee) - Janesville, WI 53545