SERVER (Former Employee) – Saugus, MA – September 21, 2018
Overall I enjoyed working here. However, especially at first, I sometimes found it difficult to make enough money here. As with many restaurants, their lunch rush is typically only an hour or so, which meant that if you weren't working a double or closing lunch you might only walk with 20 bucks.
Bartender/Server (Current Employee) – Burlington, MA – September 20, 2018
This company is very set in its ways and will not change or listen to advice for change. Its very their way or the highway. No benefits, hard to get the schedule you need to work around family, school, etc. If you are sick they give you a hard time and basically force you to work sick. Management changes so frequently its a sign of what its like to work higher up in this company.
Server (Former Employee) – Burlington, MA – September 13, 2018
border cafe a lot of people worked at the same time so it was fun. Management wasn't the best. They called you in whenever and sent you home anytime according to the business. Work-life balance depends on the kind of shifts you work.
I learned how to consolidate my steps and get the best/max out of myself in the times that i really need.
Fast paced and fun work place with great coworkers
Server/Bartender (Former Employee) – Saugus, MA – September 10, 2018
Although Border Cafe was not my first job serving, it was by far one of the best places I have worked. My former coworkers are all so amazing in every way, we are each unique and outgoing which made every day at work more pleasurable. Everyone wanted everyone to succeed, so the teamwork would just come naturally. Management was overall good. The general manager really cares about his workers and would actually listen to us and try and change things to make work better if a problem every aroused. It was very tough saying goodbye to such amazing people because we were like a family. Besides the great group of people I was fortunate enough to spend time with, the food was just as good. With extremely low entree prices, we attracted a lot of people all times of the day. Authentic Mexican food at a great price, can't beat a deal like that!
good management, fun workplace, consistently busy, inexpensive food, parking
Waitress (Former Employee) – Saugus, MA – August 21, 2018
Quick paced very busy everyone’s out for their money , filled with cliques And poor management with their employees , food would come out cold and the cooks did the bear minimum to satisfy their guests
Host (Former Employee) – Newark, DE – July 29, 2018
Fast Paced working environment. Good energy all the time and training on site constantly to get better. Working at Border Cafe is great! They promote from within and stay busy while making customers very happy!
Hostess (Former Employee) – Newark, DE – July 23, 2018
It seems that no matter who you are, you'll be accepted into the Border Cafe family. Everyone is willing to help all new comers. The host desk is the first thing you see when walking into the building, and what's more welcoming than some smiling faces, ready to help everyone walking in. The management is great, they make sure everything is running smoothly, but always willing to help solve problems, when they do arise. The hardest part of the job, is leaving when new opportunities come. But the best part, is meeting so many new friendly people.
Principal /Owner (Former Employee) – New York, NY – June 27, 2018
In the morning to prepare for the day/ordering for the week. I learned how to maintain my own business. I was the management with my partner. It was a casual family/neighborhood restaurant. The hardest part of the business was slow nights due to bad weather and holiday travel in NY The most enjoyable part was being there with a packed house.
Hostess (Former Employee) – Cambridge, MA – May 7, 2018
The location was great to be around once getting out of work and the co-workers were great to spend time with. I will not be returning because of the pay and as well as the desire to not work with food anymore.
reduced meals, friendly atmosphere
minimum wage for starters, long hours, strict dress code
Waitress (Former Employee) – Christiana, DE – December 5, 2017
the managers tend to be a little unrealistically strict there. there expectations are super high for such a low compensation. I had dropped a heavy wooden chair on my leg and my ankle was black and blue and it was didficult to walk. I had showed the injury to my general manager(who was very kind) and he told me to leave work and go to the hospital right away. He had left and i had told the manager on duty what the GM had said and that i needed to go and he refused to allow me to leave even tho his superior gave me the okay. I ended up quittting and going to the hospital and found out i bruised my bone and if i hit with any more force it would be broken.
Food Server (Former Employee) – Cambridge, MA – May 26, 2017
Border Cafe in Cambridge is so busy that they really need to keep close to 50 servers on staff at any given time. That being said, if you are willing to do the work, study your menu, care about, and take care of customers, then there is money to be made there.
It isn't the easiest food server job, but it was fun to be in an environment where there is up to a two hour wait on a Thursday, Friday, and/or Saturday night.
If you love people, love food, and lover taking care of others, this is a good place to start.
Almost everyone is given a chance
Competitiveness for shifts and highest paying stations
Server, Trainer (Former Employee) – Cambridge, MA – August 25, 2016
It never ran smooth, and was profitable only if the vole e was high because price points we very low. Profits were penny pinching with turn and burn mentality while they filled up your stomach with soda free chips and salsa or drinks.
long hours, low employee retention, service standards low, health care package, dirty restaurant