phone call center rep (Former Employee) – Boston, MA – March 25, 2014
my job was not part of the main chidlrens hospital. From what I see and the people that I interact with at the main branch, they are extremely challenged, happy and satisfied with their job. The culture at the main hospital is great.
However, I'm here to give you the review from the perspective of one of the side offices. My branch was extremely underfunded, and under a lot of pressure. There were not enough people on hand to handle the extreme amount of stuff to do. The hospital itself is tight on funds, so that created situations where 2-3 people had to handle the work of the entire hospital ( a job that 9-10 people should have done).