Registered Nurse (Former Employee) – Boston, MA – September 17, 2018
Upon arrival to the floor I would take report on all at risk patients on the floors and extremely sick ICU pts, I would round on all the floors and check in with the nurses to see if they needed help with any of their patients.
I was able to learn a lot from my time at Boston Medical Center. The patients were so sick, some of the sickest in the world. The hospital is a very busy Level1 Trauma Center.
Management was great, although not always very hands on, her door was always open.
The workplace culture was sometimes difficult. Because of my role I noticed a lot of horizontal violence, which I feel should never be tolerated.
The most enjoyable part of the job was being able to teach as much as I did. Also, I loved being a part of the Trauma & Code Teams.
Administrative Assistant (Current Employee) – Boston, MA – October 11, 2018
Although I wasn’t too fond of some people within my department, I’m not there for them. Boston Medical Center has a lot of career advancement opportunities and ability to network and make connections. I loved my manager and how well he treated his staff. I would definitely go back to BMC sometime later in the future. They value their nurses a lot and offer good tuition reimbursement perks for their employees if you choose to go back to school.
Work hours, overtime flexibility, benefits, and much more !
Negative Nancy’s in my department, the location of the facility
Epic (Former Employee) – Boston, MA – July 31, 2018
The organizational environment at BMC is terrible - no fault of the newer President and CEO. The nurses working the floors are not at all happy, and, if you are not a nurse - it's even worse. The NCIO had no problem asking technical staff to work mandatory unpaid overtime - however, this would never cut muster for the nursing staff - as they belong to a union - and get paid when they work. Too many of the upper nursing staff have been there far too long and have a sense of entitlement to their positions - these are like the nursing equivalent of stereotypical government jobs. And, these career nurses, who don't have the skills to move positions, would stab you in the back if they felt at all threatened. I would never, ever encourage anyone to work at BMC - it's just not a good organizational environment overall.
The newer CEO needs to "disinfect the hospital" of staff that is not supportive or are of the old regime - those people need to go, fast.
It was wonderful being able to work with others doing the same job, so you always had someone to go to if you had questions or any doubts.
Patient Service Representative (Former Employee) – Boston, MA – February 4, 2019
I enjoyed my job, I wish there was more room for advancement in the area in which I worked. I liked the fact that it was a small group of us with a really huge role. I love the fact that I had my regular resposiblities and if needed I was also trained to do other things and cover other clinics.
Manager (Current Employee) – Boston, MA – August 17, 2018
The culture is political. You can’t get anything done. And don’t send out emails where your tone is direct, you will be fired. Especially when you have a boss with no backbone and she is highly sensitive. It is an environment not for the weak.
EHR Facilitator (Contact) (Former Employee) – Boston, MA – October 15, 2018
Place of work can be productive and moving. However, it can be a bit unorganized and the workplace culture has a long way to go. I feel that some changes are happening and are in the process, however, they can be a bit more responsible in the process taken and considerate. The people here are great and the working environment can be more comforting. The developmental process is an accomplishment because of the change that happens to compare the beginning of the process to the end.
Community Health Worker (Former Employee) – Manchester, NH – February 13, 2018
I worked for BMCHP/Well Sense for over 3 years. When I first started in the Care Management program it was completely member focused. My main responsibility was to help some of our most vulnerable populations maintain their health and get back on their feet.
That culture no longer exists at BMCHP/Well Sense. The company has become just like every other corporate, numbers driven company that really is only concerned about the bottom line.
To make things worse, the company’s HR department and management do not do what they need to do in order to help their employees succeed. Without proper support from management, it makes giving your all to help the Medicaid population impossible.
If you have a strong desire to truly help people and make an impact on this world, I do not recommend working for BMCHP/Well Sense. They have, unfortunately, gone to the dark side.
Very poor management; company does not value loyalty
Health information management (Former Employee) – Charlestown, MA – December 7, 2018
Worked there for 2 months and they fired half of the team with no warning or valid explanation. Very unprofessional and morally wrong if you ask me. Myself along with the others are now jobless and we know it’s not easy to find a job now a days. Thanks BMC!!!!!!
Team Coordinator (Current Employee) – Boston, MA – July 4, 2018
Very unclear expectations were set at the interview and within the first month. Long days are expected (50-60hrs / week for management team). Staff is amazing, but previous/current management does not function well as a team.