Lab Administration Patient Access Lead (Former Employee) – Boulder, CO – June 18, 2018
The turn over was ridiculous here and the pay was low. They play favorites and management didn't really ever show their face. For a nonprofit the higher ups made a ton of money. The employees are disgruntled but very hard working. A pat on the back is rare if ever.
Hospital Unit Coordinator (Former Employee) – Boulder, CO – May 29, 2018
I felt BCH overall was a great place to work. I functioned as a unit coordinator while employed at BCH. I often said I liked to think of myself as the mother on the floor. My typical day included answering the phones, coordinating tests and labs for patients. I also coordinated with other departments for scheduling things such as biopsies. I always acted in a professional manner and had the respect of many of the doctors and social workers. As well as the nursing staff. We never got lunches or breaks and our benefit package was very minimal.
Obstetrics Technician (Current Employee) – Boulder, CO – March 23, 2018
Upper management is changing for the better, I think, but has been uninvolved in the past. The CNO does not have a sense of what the nurses and staff do on a daily basis. Her lack of contact with staff aids in poor morale. The new president makes rounds fairly regularly and has a finger on the pulse of his staff.
Loyal and dedicated coworkers
Pay does not reflect the cost of living in Boulder and benefits are weak
Patient Access Scheduler, Registrar, Lead (Current Employee) – Boulder, CO – December 27, 2017
Typically the day changes based on your department. They have a great PTO and EIB program, plus great health benefits. Parking for employees can be difficult and they do not have many options for career advancement and there management needs improvement.
Scheduler (Current Employee) – Boulder, CO – December 14, 2017
Schedule patients for Imaging Appointments, Pre-register patients for surgical procedures. Update insurance information. Verify orders from physician offices. Communicate with physician offices about patient care,and Hospital protocols. Verify Medical Necessity with Medicare. I learned that there are a lot of doctors who do not understand the ICD-10 coding system. I enjoy working with the patients, and helping them find their way through the maze of healthcare.
Therapist (Current Employee) – Boulder County, CO – November 21, 2017
The office staff, nursing and therapists are very experienced & thorough. They knock themselves out on a regular basis w/ some extremely complex patients who have limited resources. They take the patients that for profit agencies won't touch. I love the close collaboration and focus on the patients. Emotionally it can be draining to have one demanding case after another and there isn't an internal support system. The pay is just fair, but if you work 20 hrs. you are eligible for all the benefits in prorated form. That is a lifesaver in this world of per visit therapy pay without benefits. No one works full-time except some of the office staff. I don't know how people survive financially. I have to have another job in order to make ends meet. It is telling in that there are NO MALES on the staff. My theory is that the pay is just too low.... That said, it is an amazing place in that there is very little turn-over so the office flows smoothly and you get to develop personal relationships w/ intake and all the supervisors. Dedicated is how I'd describe my co-workers. Many staff have left and then returned. They have just gone from paper to computers and are using Meditech software which is among the least user friendly sw that I've used. They had the nursing and rehab. supervisors teaching us how to use a system that they didn't know how to use!!! I've worked at all kinds of hospitals & agencies that document on computers and I've never seen so little IT support to the field staff during the transition. I wish they paid better and offered more work and I would be very happymore... to work here until I retire. In the meantime, I need to find another job w/ more hours and better pay......less
Experienced & collaborative co-workers, Community oriented, Dedicated staff
Low pay, Limited hrs., Forgotten stepchild of the hospital
Medical Technologist (Current Employee) – Boulder, CO – September 21, 2017
BCH lab has very bad management. Too many managers in the lab. They are all best friends and defend each other. It's definitely a clique, so they ignore the mistreatment of the employees. The leads are very inappropriate and don't know how to treat others. They treat you as if you are incompetent and just another warm body. One of the leads is very hostile and aggressive. The other continues to sexually harass young women.
Patient Portal Rep/Scheduler (Current Employee) – Boulder, CO – July 3, 2017
They treat their employees swell, the pay is decent and good benefits. I feel like I am missing out, if I choose another career, but I have to go where my heart is, and that is in a different state. Otherwise, I would be with BCH forever.
Great patients and coworkers but terrible management and low morale
Sonographer (Former Employee) – Boulder, CO – June 1, 2017
If you are a new grad in Diagnostic Medical Sonography, then this is the perfect place to start your career for a year or two and then move on. You can expect to obtain experience in a variety of scans and be trained by some skilled and some not-so-skilled sonographers. If you stay longer than 6 months, you will help orient and train others who were hired that don't even know how to scan and then watch them leave when they can get a better job elsewhere. You will have plenty of goodbye parties because the turnover rate is rediculous. You will learn to love your coworkers dearly because you absolutely have to support one another on a skeleton crew. Be prepared to be overworked because it is ALWAYS understaffed. Management will pretend to care and pretend that they respect and value staff opinions but constantly make changes and decisions that don't make sense to those of us who work in direct patient contact. Management is a complete partisanship and will find a way to get rid of anyone who disagrees, which, in turn, will increase your workload when they're gone. Morale of the Ultrasound Department is usually in the toilet, and when it is, it is YOUR fault. Management will label you as disgruntled and "poison in the pot" rather than do anything positive to boost morale. Work your tail off while bad managers breed more bad managers. When multiple Sonographers approach Human Resources with proof of dishonesty and lack of integrity in a supervisor, be prepared for absolutely nothing because that's exactly what happens.
If you are a Sonographer with experience and are offeredmore... a position with BCH, be warned that you will most likely turn it down due to low-ball pay. Be very specific about your job description, hours, pay, benefits, raises/bonuses, etc. because it will most likely be different by the time you actually start.
If it means anything, I was a Sonographer at BCH that stuck it out longer than most. The average life span there is 1-2 years, if that. I was NEVER written up and I was NOT fired; I left on my own after I had put up with the bull long enough.less