Administrative Assistant (Current Employee) – Boulder, CO – November 6, 2018
Good leadership. Constant growth, change, and upward momentum. Working for this company has helped develop my professional business skills as well as my personal life skills because of the constant challenge to raise the bar and strive for better systems/services.
Physician Clinic Billing (Former Employee) – Boulder, CO – October 2, 2018
I learned a lot about the billing process while reviewing patient accounts. I reviewed patient accounts sending them letters to inform them they needed to pay their bill. The management was great and always listened to any ideas or issues with processes done. The most enjoyable part of my job was the constant learning done on the job.
Patient Access Lab Registrar (Current Employee) – Boulder, CO – August 16, 2018
I have worked for them since I moved here. My area has a high turn over rate. Besides me there is 1 other person with the department longer then me. All others are less then 3 years. I have seen a lot of management changes over the years. Sometimes we cant get a straight answer from the higher ups on issues, We have had to keep after management to get us answers, Sometimes the Director hasn't even known we work for him,
Lab Administration Patient Access Lead (Former Employee) – Boulder, CO – June 18, 2018
The turn over was ridiculous here and the pay was low. They play favorites and management didn't really ever show their face. For a nonprofit the higher ups made a ton of money. The employees are disgruntled but very hard working. A pat on the back is rare if ever.
Hospital Unit Coordinator (Former Employee) – Boulder, CO – May 29, 2018
I felt BCH overall was a great place to work. I functioned as a unit coordinator while employed at BCH. I often said I liked to think of myself as the mother on the floor. My typical day included answering the phones, coordinating tests and labs for patients. I also coordinated with other departments for scheduling things such as biopsies. I always acted in a professional manner and had the respect of many of the doctors and social workers. As well as the nursing staff. We never got lunches or breaks and our benefit package was very minimal.
Obstetrics Technician (Current Employee) – Boulder, CO – March 23, 2018
Upper management is changing for the better, I think, but has been uninvolved in the past. The CNO does not have a sense of what the nurses and staff do on a daily basis. Her lack of contact with staff aids in poor morale. The new president makes rounds fairly regularly and has a finger on the pulse of his staff.
Loyal and dedicated coworkers
Pay does not reflect the cost of living in Boulder and benefits are weak
Patient Access Scheduler, Registrar, Lead (Current Employee) – Boulder, CO – December 27, 2017
Typically the day changes based on your department. They have a great PTO and EIB program, plus great health benefits. Parking for employees can be difficult and they do not have many options for career advancement and there management needs improvement.
Scheduler (Current Employee) – Boulder, CO – December 14, 2017
Schedule patients for Imaging Appointments, Pre-register patients for surgical procedures. Update insurance information. Verify orders from physician offices. Communicate with physician offices about patient care,and Hospital protocols. Verify Medical Necessity with Medicare. I learned that there are a lot of doctors who do not understand the ICD-10 coding system. I enjoy working with the patients, and helping them find their way through the maze of healthcare.