Work wellbeing score is 66 out of 100
3.1 out of 5 stars.
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3.0Work-Life Balance

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I learned a lot about what to do and what not to do coupled with how to handle myself in various situations, even if it was the hard way.

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What is the best part of working at the company?Facilitating groups, and actively using skills and education I had gained.What is the most stressful part about working at the company?At times there were so many changes it was hard to keep up with. Management would micromanage & change things and leave the Peers in the dark & then get mad when you didn't do things right. Management thought you should know everything about everything & then talk down to you and treat you like your stupid when you did something wrong in their eyes. Yet offer no type of training. I frequently missed great opportunities for certain trainings that would advance my career because management worked their own agenda to advance others. That's wrong in my opinion.What is the work environment and culture like at the company?Confusing, disruptive, & disconnected.What is a typical day like for you at the company?It flowed nice once you knew what was actually going on & everyone was where they needed to be.
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Fun place

I love helping people and Bradford gives me a great opportunity to help others to get sober. I am a former addict myself and went through Bradford as a patient and after two years in recovery they hired me to help other addicts to find recovery
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Based on 121 survey responses
What people like
  • Feeling of personal appreciation
  • Supportive environment
  • Clear sense of purpose
Areas for improvement
  • Fair pay for job
  • Trust in colleagues
  • Sense of belonging

Not about the patient only the $

I worked the for a while until the company did some lay offs, of course leaving shifts short staff. Nobody seem to care as long as the numbers went up. Not a company I would recommend. PAY IS HORRIBLE
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Great patients, bad management

Be prepared to work shifts you were not hired in for & for less pay than you were told. Nobody seems to be on the same page. Most of the patients are wonderful - in fact, they are the best part of the job. However, the same cannot be said for upper management.
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Mostly rewarding because of the clients that we help but bad because of the management

What is the best part of working at the company?Some of the staff and helping people that need us.What is the most stressful part about working at the company?Always being short staffed and having management that is all about the $ and not about the staffWhat is the work environment and culture like at the company?Very political and if you're not in the click then you don't stand a chanceWhat is a typical day like for you at the company?Just depends on the time and day
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Bradford Had Heart, New Owners stepped in and began disassembling everything that set Bradford apart from the competition.

What is the best part of working at the company?The Patients and Compassionate Peers and Counselors were the best part of this company.What is the most stressful part about working at the company?Company was Bought Out buy Money Hungry Investors What is the work environment and culture like at the company?When helping the heartbeat working with and for those with Substance Use Disorder…Priceless. Management only cares about the Bottom Line and how to turn a profit.What is a typical day like for you at the company?Again, while assisting those in need…Great. Dealing with Supervisor and New Owners…Insanity
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Supervisor was supportive and cared

Over worked and underpaid but my supervisor helped me learn and grow a lot as a professional. The environment was toxic and understaffed for how many patients we were responsible for which made it overwhelming as well as a safety concern. A lot of burn out among staff and high turnover rate
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Enjoyed the work!!

RUN!! This company is not about potential patients. The supervisors are focused on the wrong things, making up lies & treating the office staff like children. The culture is weird, the atmosphere is toxic. The patients & potential patients are the highlight of the job.


I met some of the sweetest people.


The rules change daily.
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What is the best part of working at the company?Horrible senior management in call center,Supervises with intimidation and negative environment What is the most stressful part about working at the company?No consistency in how to do things, unqualified managers.What is the work environment and culture like at the company?Supervises by demeaning staff, and dysfunctionalWhat is a typical day like for you at the company?Choas, no order, no motivation techniques used to build staff that is assigned to assist people struggling with addiction and mental health
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Bad environment

What you are told is different from what you see and experience. The overall environment is "oppressive" with unhappy employees that complain and express their unhappiness, which feeds the growing unhappiness.The facility is run down and filthy, so that adds to the poor working environment.


They have benefits that start after 30 days.


Poor working environment, feeling of "unhappiness, " oppressive.
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Poor Management

Micromanagement, training horrible, management does not care about the employees. Management very disrespectful, poor communication skills. High turnover, do not work here. Favoritism. Very unprofessional and disrespectful. Don’t apply here, toxic work environment , Poor management


Work hours


Micro Management
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No - No - No

You won't be a patient or an employee of a facility less interested in your welfare. Each shift you have 1-2 nurses and staff who are doing their jobs, and the rest of the staff do what they want. The same people have been there forever - once the others find a way out the door, they vaporize.
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Good company

The people are incredibly nice and supportive. The compensation and benefits could be better. Not much room for growth or improvement in your career.
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Too Much Micromanagement

Not a supportive place to work. Unrealistic expectations of counselors' work. Too little pay for too much work. I would not reccomend working there unless you have no other options.
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Can’t keep people

Love the patients, they need help. Work… not enough staff. Low paying. Supportive nurse managers. Non medical people making medical decisions. CEO tells MD what to do.


Supportive nurse managers.


Low pay, not enough staff, no patient accountability, no security, building is old and run down. JACO inspection is a joke. Bug spray by water
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Good workplace overall

The job is not hard and it’s a pretty laidback environment. My only issues is the pay isn’t the best, there is no room for pay raises and the job is 30 minutes away from where I live.
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Great co workers

I made very great friends here. Environment is stressful with non stop calls and not much support from upper management. Can be very depressing as well
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It’s not the worst place to work.

Some days can be pretty laid back, others quite challenging. It definitely takes a special type of personality to work here. There’s little in the way of benefits other than your hourly wage, which could definitely be higher.
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Poor benefits and low pay.

Pay is really low, especially considering having bad benefits. Health insurance is over 300 a month for a single person. No 401k matching etc. Bradford is not transparent on how bad the benefits are at hire. They talk about PTO but it expires at the end of the year and is not paid out so it is lost. Bradford has little ability to have coverage to let people take PTO due to low staffing. No time is allotted for notes for evening counselors as you are expected to work over and are paid “salary” not hourly. Believe the reviews on here about Bradford being a bad place to work because they are accurate.


Paid licensure supervision.


Most everything.
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Clients are the best part.

My daily interactions with my patients in recovery are the best part of what I do. They make me feel cared for and that I make a difference. However, management at this location makes employees feel dispensable. Decisions often don't make sense and aren't explained. Base pay (13.50) is unlivable. Seems like most CA's are there for the experience while they are in school or until they can move to something better. The work isn't hard, but neither is the job fulfilling.




Management doesn't care about lower-level staff
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Needs people who are not lazy

It was a great place to work it was just some people I had to work with were lazy and nobody seemed to care.and some managers were lazy and didn’t want to help when you were in a bind!
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Overall rating

Based on 210 reviews

Ratings by category

3.0 out of 5 stars for Work/Life Balance
2.7 out of 5 stars for Compensation/Benefits
2.6 out of 5 stars for Job Security/Advancement
2.7 out of 5 stars for Management
2.9 out of 5 stars for Culture

Ratings from women

InHerSight Score
2.2Personal Development
3.6Career Opportunities
2.8Family Support
Women rate the female-friendliness of their workplaces on InHerSight
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