Lacks Good Communications Practices/Procedures & Systemic Disregard for Employee Safety
Manager (Former Employee) – Richmond, CA – April 21, 2016
Typically, personnel are expected to remain in their isolated operational department groups, keep their heads down, and avoid making any suggestions or aiding anyone with their duties. I learned that the safety concerns, when expressed by employees were dismissed out-of-hand, without due investigations, follow-ups, or changes. This was especially true of any suggestions from union employees. Management's perspective, confirmed up to the position of Regional Managers, was that any union employees was the "enemy", "gamed the system", and were always looking for ways to do the least amount of work. Co-workers interacted with customers and each other from an "under siege mentality", which expressed itself in a high degree of resistance to any customer, co-worker, or manager when any situation called for quick, sensible solutions that were outside of their comfort zone. All employees I interacted with habitually hoarded incoming information in case it might prove useful for their self-defense of some future possible job insecurity. Mistrust was the highest I had ever experienced. Almost everyone, especially mid-level management, gossiped and spoke poorly of other employees when they were not present.There was, unfortunately, nothing pleasant about this job, despite continued efforts to improve employee dynamics. It was literally, the worst, most unfulfilling position I ever held. I would be highly surprised if any work culture there improved prior to permanent changes in management.