Bridgestone Americas Employee Reviews

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5.0
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Cool place
Order Filler (Former Employee) –  Fogelsville, PAOctober 18, 2018
Very nice warehouse to work at. The management seems to know what they were talking about when helping you since they were once an order filler. Everyone was competitive which made the place more fun to work at.
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2.0
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Focused on the yearly results.
Director (Current Employee) –  Nashville, TNOctober 16, 2018
Bridgestone seems to be thriving on the legacy that leadership a decade ago left. The investments needed to grow in the future are nonexistent and the focus to cut costs today seems greater than making the proper bets for tomorrow. Over 90% of the new executives are hired from the outside - which is a clear wake up call for the employees that have worked here for the last several years.
Pros
Shiny new office
Cons
Culture
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4.0
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fast paced. worked hard compensated well
Crew Leader (Current Employee) –  Graniteville, SCOctober 11, 2018
Hardest part of the job is balancing work and homelife on a long term basis. Work can be stressful and daily pressure to complete schedule not on everyone.
Pros
compensation
Cons
Hours worked long and rotating shifts
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5.0
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enjoyed my time there at Bridgestone
Material Handler/Union Lead (Former Employee) –  Lavergne, tnOctober 11, 2018
enjoyed my time at Bridgestone it was great to know your work schedule for the whole year. the probation period is long 180 days but benefits kicked in after 90. Gives you plenty of days off on some weeks. and all major holidays are paid.
Pros
great work schedule new your work schedule for the whole year
Cons
no paid lunch short lunch period
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3.0
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dislike my boss not the company
Operations Manager (Former Employee) –  Merritt Island, FLOctober 10, 2018
Benefits are good at this company. Long working hours. The company says it is striving to be one of the most sought after companies to work for. That is all they are doing saying it. No changes in 9+ years except cutting of upper management.
Pros
Good benefits
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1.0
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Long hours little pay
Automotive Technician (Former Employee) –  North Myrtle BeachOctober 8, 2018
Only would recommend working here if your an hourly employee. Since if your a flat rate technician you will be working 9, 10, and sometimes 11 hours a days and only be able to log about 5 to 7 hours as will be sharing lifts 5 or 6 other techs and the labor pay rate per job are very low (front brakes pays less than hour) and most jobs that come in are oil changes and tire changes/repairs. Benefits are good and relatively cheap.
Pros
Benefits
Cons
Long work days; very low labor times
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3.0
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Management
Service Manager (Former Employee) –  Chicago, ILOctober 7, 2018
Bridgestone Firestone is a go company to start a career you will learn a lot, you will have lot of opportunity to move around to different stores and work with different people and customers, plus help you understand the retail market.
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3.0
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Company does not promote technical people except from one location.
Technical Service Manager (Current Employee) –  Aiken, SCOctober 2, 2018
Good job security but poor advancement. Manufacturing director only promotes from the plant he used to work at. Poor training for technical people. Mainly focus on those that have been in production.
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3.0
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A good place to work
Steelastic operator (Current Employee) –  Wilson, NCOctober 2, 2018
Its a good place to work also it will cut into your family time because of the rotating shifts. Good people to work with an the pay is decent. Need to have better medical insurance.
Pros
Shift swaps
Cons
12 hour Saturdays
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3.0
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Fast paced work environment
Rework Technician (Former Employee) –  Wilson, NCSeptember 27, 2018
Good pay. Benefits could be better. Working in a team oriented environment is a must. Overtime is sometimes unpredictable. Therefore family time is often sacrificed. Ability to advance is sometimes judged unfairly
Pros
Good pay
Cons
Rotating shifts...no family time
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5.0
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Very good and edcatinnal wotk, they also help you move up.
Store Manager/Sales Manager (Former Employee) –  Tucson, AZSeptember 27, 2018
Education was key they wanted you to always move up and stride to make sure you were successful.I would strongly recommend anyone to go look for work there.
Pros
Education
Cons
Many bonus.plans
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1.0
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Abandon All Hope, Ye Who Enter Here...
Service Writer/Advisor (Former Employee) –  CaliforniaSeptember 21, 2018
What Firestone wants are compliant and obedient robots. You will be expected to memorize written scripts and deal with customers according to the scripts. Mystery shops and phone shops are routine. Incoming calls are recorded, monitored and critiqued regularly. Feel like you’re being watched, evaluated and judged? Well you are…constantly.

Be prepared to surrender your rights as a human being at the door your very first day on the job. Kiss freedom of choice, your life, your family and your dignity goodbye because you are now the sole property of Bridgestone/Firestone and they never let you forget it. Expect to be bounced around from store to store to store because the turnover rate is unbelievable and they absolutely cannot keep people. Think you’re getting a job at a store close to home? It's a lie. Unless there’s only one Firestone store in your town I see a long commute in your future and a lot of your income going straight into your gas tank. You probably won't be staying at the store where you were hired.

You will be required to clock out for lunch (under penalty of death), but you will rarely get a lunch ...and 10 minute breaks? Forget it. Raises are also off the table so don’t ask. You will be on your feet your entire shift and if you opened the store chances are good that you will also be closing the store. With few exceptions, all the stores are chronically short staffed and odds are very high that you will be the only one in the “front shop” greeting customers, writing repair tickets, making recommendations to customers, up-selling, looking up parts, ordering
  more... parts, receiving parts, re-ordering wrong parts, pulling tire orders for other stores, supervising the technicians, cashing out customers, handling Firestone credit card problems, dealing with a lot of very unhappy people in the waiting room who have been there for hours because two of your techs called off sick and worst of all you can't get any of it done because you’re constantly being interrupted by a phone that absolutely will not shut up. Sounds like fun doesn’t it? Yeah, mental breakdowns are pretty common at Firestone.

Your superiors won’t lead by example or by incentives; they instead lead by brow beating, bullying and intimidation; and that bonus you thought you were getting? Forget it. Whatever the policy was…they just changed it. If you survive long enough and have the “right stuff” (selling credit cards) you may get your own store someday. But don’t make the mistake of thinking you’ll be running your own store. Uh uh. Micromanagement is the word of the day at Firestone and your store will be run by the area and regional managers. The store manager is only there to make sure the area manager’s commands are obeyed, to participate in conference calls, make out the schedule, fill out pointless reports and to take the blame for everything.

Firestone likes to call itself "a premiere place to work”, but reality is far removed from the company’s lofty opinion of itself. It’s an insane asylum and a terrible place to work. The turnover rate says it all.

Good luck job seekers. I hope you’re able find a job somewhere else.
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Pros
Get your car repairs done cheap.
Cons
This company will suck out your soul.
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5.0
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Productive Place to Work
Inventory Control Specialist / QA (Current Employee) –  Wilson, NCSeptember 21, 2018
If you are looking for a career, Bridgestone is the place to work. It's a place for promotions, the environment is excellent for the type of industry and the staff and management team is there for you and will listen to your concerns. Productive and Great place to work! You will enjoy the people that work at this plant. The company also have an on-site gym room for relieving stress or simply if you want to loose weight.
Pros
great benefits
Cons
not enough time off
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4.0
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Enjoy my job and my co worker
Automotive Technician (Former Employee) –  Dalls TexasSeptember 20, 2018
I worked as a mechanic close to thirty years in my life of I enjoy my job, would like to change for less physical and more toward Monday through Friday work hours to be able to have time with family and grand children if possible.
Having said that I think I can make candidate for service manager in Auto motive because I understand the shop flow and customer needs and timing.
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3.0
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Productive
Tire Builder, set up man (Former Employee) –  Wilson, NCSeptember 18, 2018
It started out as a fun place to work but then began to down grade to not a good place to work , management wouldn't listen to the employees advancement was over looked as a whole if you was not there buddy you didn't advance to the next level all about who you know
Pros
Goid people you work with
Cons
Short breaks and lunches
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1.0
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over worked under appreciated
C Technician (Former Employee) –  Zionsville, INSeptember 11, 2018
worked for firestone an i must say the managment an higher ups are all crooked buying an selling customer cars horrible micro managment and the hours fluctuate way to much to have a life outside the place if your not doing work your not making money they dont care about anyone but themselves there is a small opportunity to make good money but you have to kill yourself to do so
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5.0
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Very productive and challenging
Forklift Operator/Warehouse (Former Employee) –  Rocky Mount, NCSeptember 9, 2018
I love working at Bridgestone I would like to go back. Safety is a priority, I enjoyed being around my work mate. They have great benefits never have to worry about being laid off.
Pros
Get bonuses when production is met
Cons
Breaks was short
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2.0
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Management
Mechanic (Current Employee) –  Oklahoma City, OKSeptember 7, 2018
Store manager has no automotive experience! He also makes working there stressful and unpleasant. Asks a lot but doesn't want to pay more. If your good at the job your expected to do others jobs also.
Pros
Tire diacounts
Cons
Management and hours
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5.0
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Overall an excellent company
Senior Customer Support Specialist (Current Employee) –  Nashville, TNSeptember 6, 2018
I have enjoyed the growth and skill set gained while with the company. The only negative thing I have to say is that the pay is based on general duties for the role and not based on what responsibilities you have taken on. So your pay will look the same as someone who does the bare minimum even if you provide exceptional service and perform extra job duties on a regular basis.
Pros
great benefits and discounts, lots of knowledge
Cons
non-competitive pay
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4.0
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Steady consistant
Service Manager (Former Employee) –  Dublin, CAAugust 31, 2018
This is a large company. At times difficult to staff due to wage structure. Good incentives for Management. always chose to share the benefits w/ my crew
Pros
Room for inside promotions
Cons
Shop wage structure wasn't condusive to keep good performing Techs.
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Overall rating

3.8
Based on 1,096 reviews
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3.4Work/Life Balance
3.8Compensation/Benefits
3.4Job Security/Advancement
3.2Management
3.5Culture

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2.5Personal Development

2.6Career Opportunities

2.4Family Support

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