Bridgestone Retail Operations Employee Reviews for Service Manager

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5.0
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Excellent Opportunity
SERVICE MANAGER (Current Employee) –  Washington StateFebruary 4, 2019
Bridgestone has been an amazing company to grow within. The benefits are great, work environment is friendly, and I have grown from within the company. Bridgestone offers many advancement opportunities.
Pros
Benefits
Cons
None
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3.0
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Great stepping stone
Service Manager (Former Employee) –  Pompano Beach, FLOctober 18, 2018
During my tenure with Bridgestone I was able to raise relatively quick through the ranks and become a service manager in under a year. They will promote you if they see talent and ability. The downside is that they will try and keep your wages the same if you don't speak up. Management styles will depend on the area manager. I had the ability to work in two separate areas and the styles they had were night and day. Be prepared to have action plans in place and have answers for your results. This is a great company to work for but you have to have the right leadership in place for it to feel as such. Stores are usually staffed with a manager, service manager and one, if you're lucky, two service advisers.
Pros
good prices on tires and maintenance services
Cons
long hours of standing and walking
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2.0
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it was average
SERVICE MANAGER (Former Employee) –  Orlando, FLMay 1, 2018
it was a descent place to work when I lived in Florida. management was ok. working all weekends wasn't supportive of family but all in all ok otherwise.
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4.0
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good
Service Manager (Former Employee) –  Warner Robins, GAApril 14, 2018
really great job great benefits. Good insurance from health, no time off, but vacation is earned based on seniority. great skill to have to apply in aerospace and production facilities.
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2.0
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Stressful work environment.
Service Manager (Former Employee) –  Stamford, CTOctober 11, 2017
Your team doesn't listen and store manager doesn't let you do what you need to fix the shop. I got overrides from him and worked 55 hours a week for low bonus and crappie 17.00 hr.
Pros
Discount work on cars, paid time off.
Cons
Long shifts, not paid fairly as service Manager, chain of command doesnt help.
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4.0
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good place to work
SERVICE SALES MANAGER (Current Employee) –  Orlando, FLOctober 4, 2017
goes by quick, helping people with their car needs working with staff and customers to ensure quick turn around making sure they needs are met and the boss leaves for satisfied
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3.0
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Service Manager
Service Manager (Current Employee) –  Chicago, ILSeptember 7, 2017
If you love auto care and looking for a place to start then Bridgestone/Firestone will be the place. Its not the best company but better than others. If you want to be a Store Manager in the field there is career advancement but it stops in Store Manager. You have to produce, if not your out or demoted. Your a number meant to produce many numbers is the culture.
Pros
good discounts, semi advancement, good benefits
Cons
little training, little appreciation
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2.0
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joy/no joy
Service Manager (Current Employee) –  WisconsinAugust 2, 2017
I enjoy the job. I enjoy working, coaching, mentoring associates. I do not like the inconsistent treatment of employees and the three different area managers in the last 3 years.
Pros
mobility
Cons
pay
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5.0
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A great place to work
Service Manager (Former Employee) –  Carol Stream, ILMarch 26, 2017
Started here at a young age and learned so much. Offering a lot of training, including hands on. Able to create a great environment to work with awesome teammates!
Pros
Always room to grow.
Cons
Pay can be on the lighter side for the hours put in.
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4.0
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Hard work, long hours, good pay.
Service Manager (Current Employee) –  San Diego, CAMay 27, 2016
Exceeding sales goals and increasing customer satisfaction while being short staffed daily. It's hard work but the people make it worth while. Great management and teammates.
Pros
Benefits, discounts on products, teammates.
Cons
Long hours
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Overall rating

3.5
Based on 117 reviews
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2.8Work/Life Balance
3.7Compensation/Benefits
3.2Job Security/Advancement
3.2Management
3.3Culture

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