A typical day at the job in my position is: Coming to work setting up my work station, checking my in box and vmail to see what messages have been left, answering the phones to schedule appointments, refill prescriptions, get prior authorizations for procedures, sometimes checking in patients and balancing my cash draw. credit card transactions. I've learned different computer software and what it takes to successfully make an appointment and make sure the patient is receiving the proper care.
The hardest and most enjoyable part are both in the same. The patients. Sometimes they can be very hard to deal with and impatient. But then there are times where they are very friendly, sincere and caring. Either way my job is challenging and fulfilling everyday