Questions and Answers about Bright Horizons Family Solutions

Here's what people have asked and answered about working for and interviewing at Bright Horizons Family Solutions.

View all 79 questions about Bright Horizons Family Solutions

If you were to leave Bright Horizons Family Solutions, what would be the reason?

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27 answers

Workload is excessive...especially given the fact that planning time is scarce. Way too many expectations for teachers and way too low pay. Observations, documentation, fun pics, conferences, environment changes, lesson plans, movement matters plans, doc boards, etc....fake facade put on for parents benefit. The children really lose out on fun and learning because teachers are expected to enforce so many policies that it takes away from the children. Management is too concerned with the higher ups that staff morale is never a prerogative. Stop micromanaging. Head honchos need to be available, get your hands dirty, while company perks and benefits are amazing....it’s not always enough, be present, compassion and empathy go a long way.

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The pay is very little for the amount of work people do.

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Though I love their curriculum, the fact that staff doesn't get paid a livable wage makes it hard to stay positive about going to work. Management has a lot to deal with as well, but at the end the teachers are the ones taking in all the stress and S have to go home and try to make ends meet.

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Money, treatment towards workers is bad in some areas

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No pay,no raises ,long hours ,out of ratio, lack of respect, lack of management, lack of communication and no room to grow, heavy workload, driving all over the dmv area for trainings, no holidays breaks for example other centers may give their staff a paid week or even two days off at the end of the week off for spring break winter or summer break. We work all year around . We do not get all of our holidays off and have to be to work right after Christmas. They do not allow you to use your benefit of transferring to another center if you wanted to and if you have a child depending on your location they won’t let more than two staff members bring their child to the center and the food they serve the kids is horrible . Depending on your location directors are smart of the mouth and have attitude problems, and the regional managers don’t be caring about anything until you give them your two weeks then they want to work it out with you but then if you accept they still treat you like anything.After 20 years old you should not be working for them you can not live your life comfortably accepting these pay checks unless you do not have kids or that much bills or living at home with your parents or have a significant other who you split bills with. I’m just saying. The only thing I do like about them is that they pay for your college tuition in full, most of the centers are beautiful, we actually have award ceremonies every year, I love the better together events and the health and dental insurance are affordable and tadpoles for the parents and you can take vacations and have days off, half of days and come in late if you need to depending on the center.

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For such a large and successful childcare company, wages are way too low. It’s rarely closed so employees are forced to work on Christmas Eve, New Year’s Day, and the Friday after Thanksgiving even though barely anyone takes their kids in. They go above and beyond for families (all about image) but take advantage of employees. Hours are very long (9 hour days) and if kids aren’t picked up quickly enough you’re forced to stay later because of ratio. I do feel like BH goes above and beyond to provide great childcare for families and does not do the same for it’s employees. They get away with it because childcare workers are underpaid across the board but they could absolutely afford to pay more - they just choose not to. Shame on you, Bright Horizons. Do better.

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Work in a classroom with the teachers. See how hard it is then re- evaluate how little the teachers get paid. We do such hard work and care for our families like they were our own. But we struggle to take care of our own families because we make close to nothing. Our vacations are getting shorter so we loose teachers faster from burnout give us back our holiday schedule to spend with our families that the school districts are on with pay. It will keep the teachers there. We work too hard to only get 2 days off for the holidays. I miss my family. I'm missing my son growing up because I'm at work so much so I can try and pay bills. Higher pay rate is needed for sure.

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Focus is really on the fake facade given to parents....there are so many rules and policies that the children could never be properly cared for. It’s sad really. There are so many learning opportunities that the children just don’t get because the company is concerned with their image more than the kids.

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Low pay for a high stress and demanding job. I personally thought that it was just my specific center however, I've noticed that it's other centers as well. Admin shows little appreciation to teachers and demand and expects so much for you.

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On top of the low pay and high stress job, management is horrible. They lie to teachers, parents, their higher ups; especially if their own butts are on the line. Will never offer support or actually care about you as a human being but when you finally snap or leave the job they act confused and broken-hearted.

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