Start from the bottom up. Take surveys and see where improvements are needed. One step at a time in a consistent, structured manner.
I would get rid of the fake management, hire people that actually take the time to get to know the residents and actually care about them, double check the safety of them, and definitely provide more activities
Pay more attention when hiring an ed
Care about my people
Answered - Driver/General Labor (Former Employee) - Anaheim, CA
I would say should hold Sales/Account Management more responsible when pricing
I would hire real HR representatives to listen to the employees HR not just for managers and that's how it is right now if you're not a manager don't ask for help and I would have got rid of all managers from the beginning that I would have brought a new managers I went to kept no managers from Valley Crest or Brickman
Replace some of the supervisors
Answered - landscaper (Former Employee) - Longwood, FL
Answered - Tree Account Manger (Current Employee) - Richmond, VA
I wouldn't be so hard on people about the pace they work
Answered - Landscaping. (Former Employee) - Tampa, FL
Make Safety #1 and fire account and production managers like the ones at this location.
Answered - Safety Officer/Manager (Former Employee) - Spring, TX