Brillient Corporation Employee Reviews

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Run people RUN!!!
GC-1 (Current Employee) –  Lees Summit, MOJune 26, 2019
Because HR & the GM talk horrible & down to their associates & get away with it the rest of management does too. They don't care, most of the top managers get to "work from home" while the rest of us work 5 to 10 hours overtime each week .Maybe if management was on the floor & at work everyday or not sitting in the lunchroom or someone's office they might find out what was causing overtime & they might find out the real reasons why they we are down 60% of employees. They offer "Premium pay at $.50-1.50 an hour for reaching a certain quota BUT guess what they control that either by raining quotas or switching around to something new so you can't make it. Miss you quota & you are suspended for a week with no pay, that will teach you! But as I said before, it's the way you are talked to & treated. Many people leave to take less pay just to feel what it's like to be treated like they're human. SAD!
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Inconsistency/No Flexibillity
Material Analyst (Former Employee) –  VirginiaJune 4, 2019
Prior to start offered flex time-within a month flex time was gone. Required to start working at 8. Training was extremely poor. There was nothing enjoyable about the job.
Pros
none
Cons
poor management, no advancement
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5.0
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Great place to work
Manager (Current Employee) –  VirginiaJune 3, 2019
Brillient is a great place to work. The people are very friendly and helpful. The culture is small business - family feel. There are several benefit programs that are above and beyond what other employers are doing right now. The work we are doing, and the agencies and companies we are supporting, is very rewarding.
Pros
Special teams to plan events for the employees, money to pay down student loans, money towards continuing education & certifications, PTO accrual at start, 401k matching
Cons
none I can think of right now
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A Mess With No Direction
General Clerk II (Current Employee) –  Lees Summit, MOMay 30, 2019
Constant mandatory overtime is burning people out of their jobs.
Senior Production Supervisors are out of touch with the Clerk's, and care more about their image than the people working beneath them.
People are treated as working machines; there is little room for making friends inside the work area.
There has not been a raise for General Clerk's in close to 10 years, but management and dock workers have received raises.
Rampant bias among supervisors, favoring employees who butter them up rather than those who put in the work for them.
Despite no pay increases, the quota has increased significantly since I started, making it more difficult to balance a proper work schedule. Some people are forced to work through their breaks to hit numbers.
The end of year bonus was taken away by management, and replaced with a 'premium pay' package, rewarding people for working over quota. This was fine on paper, until they raised quota to a number higher than the original premium number, making it unlikely for workers to ever achieve premium, thus losing a bonus altogether.
There is no reward for staying at the job for an extended period; there is little opportunity to get promoted, there is no raise given for any milestone. The closest thing people have received as an award for tenure were 2 AMC movie tickets.
There is a huge turnover rate due to improper training and supervisors that are out of touch what it means to work with people.
Second shift is constantly left out of events. There was, just this week, a 'Health Day' event that was supposed to feature games and free, healthy
  more... food. A great way to try and get people together and have a friendly exchange at work. This did happen on First shift. Come second shift, all that was left were warm vegetables. No games, no gimmicks. This is a recurring theme for events.
While clerks are punished heavily for taking a sick day during overtime, supervisors are able to use them with impunity, and will often leave early on their own volition to run errands, leaving the clerk 3s to pick up the slack.
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Pros
The work is easy to understand, and easy to pass the time with. Most General Clerk's are well meaning people, trying to get by. You can listen to music with headphones.
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3.0
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Good place to work if you don't plan on spending a lot of time here
General Clerk I (Current Employee) –  Lee's Summit, MOMay 30, 2019
Management wonders why they're losing employees due to lack of morale, but won't accommodate for the little things they need. Stubbornness and lack of general decency and care about lesser employees until management is personally held accountable for why things are failing. Personnel above the individual department supervisors are selfish and condescending to a fault.
Pros
Premium pay based on over quota percentage, 4 10's option for base hours if you aren't stuck in basically permanent overtime
Cons
Basically permanent overtime depending on department that you're lucky enough to be put in, Management = thumbs down
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3.0
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Brillient was a poor company to work for
General Clerk 1 (Former Employee) –  Lees Summit, MOMay 21, 2019
Brillient was a poor company to work for they teated the employees like slaves and did not appreciate the experience and the skills the employees brought to the job. They thought that the employees were there to be slaves for the management. The tanning was very poor or none exestitant.
Pros
working in a goverment facility was good.
Cons
Management
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Worst managed company
File Clerk (Former Employee) –  Lees Summit, MOMay 6, 2019
This is the worst place to work at, no raises, the management doesn't care about anyone but themselves and getting their big money they get paid. They expect you to get the quota, they also don't give you a chance, if you don't get the quota, they will fire you over it, no first, second, third and final warning, they just walk you out the door. They can't keep anyone there, they lie to your face and if the one woman who is upper management doesn't like you will raise her voice telling you to get another job, from what I understand the can't keep people there, people that have worked there when it was another company have left to find other jobs, they don't allow anyone to have a disability. I'm glad to be gone from that horrible place. Do yourself a favor stay away from that place. They don't appreciate their employees.
Pros
Health Insurance
Cons
Poor Management
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3.0
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Fast paced corporate setting
General Clerk (Former Employee) –  Lee's Summit, MOMay 5, 2019
Brillient was a nice place to work and my manager was a fantastic guy, Why he isn't in charge I'll never know. But any higher than him and I think they're more concerned with productivity than people.
Pros
Nice health coverage
Cons
Long hours
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Instant Satisfaction!
General Clerk 1 (Current Employee) –  Lee's Summit, MOApril 19, 2019
Stay away from Shelving!!! It's a great job, but only for a couple years. It's instant satisfaction since you start at $12.95 an hour and 40 hours a week with benefits and weekends off. There are NO raises unless you hit the highest possible quota which is REALLY HARD. This job is extremely physical but once you get used to it you'll be fine. Just don't stay for more than a couple of years because lots of people have been INJURED from the repetitive processes. We have an injury about every 2 or 3 weeks for the ones who speak up. Shelving, you don't even want to know... it's just horrible.
Pros
Great for getting out of retail jobs!
Cons
Everything and shelving.
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save your self
GC1 (Former Employee) –  Lees Summit, MOApril 18, 2019
your not going to get a raise cause its a contracted price and you are just a number and management is two faced. the turnover is high and quota is stupid hard to get and you can get fired from not hitting it . Also lately lots of mandatory overtime and im talking about months and months of it
Pros
2 15 min breaks and a unpaid launch
Cons
management and pay
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Work literally anywhere else
Filing Clerk (Former Employee) –  Lees Summit, MOMarch 9, 2019
This is the worst job I have ever had, and I’ve worked holidays in retail for years. The issues I have are:

-Oh you signed up for a job that’s supposed to be 40 hrs a week, 3:30pm-12:00am? Nope, good luck trying to have any sort of life because you’ll be working MANDATORY 50 hour weeks (apparently that’s legal) for months at a time. Which means you get to come in from 2:30pm-1am OR 3:30pm-2:00am! And when you’re in training as well as when you’re hired, they’ll keep that information from you.

-Management is the absolute worst and they play favorites all. The. Time. If you’re not sucking up they’re snapping at you and talking down to you like you’re stupid. And even when upper management don’t call for mandatory overtime, your department manager can MAKE you work overtime! :)

-NO. RAISES. You’re stuck making $12.95, unless by some miracle you can get into a higher paying position.

-You have weekends off which is great, except oh wait! You’re too busy catching up on the sleep that you haven’t been getting, you’re body is incredibly exhausted and physically shutting down on you because you lift tons of 40lb boxes and have to do it within a certain time frame (I work in Shelving). This job is not disability friendly and you have to be in the best shape of your life and even then you’ll feel dead after doing it for 50 hours a week.

- HR is COMPLETELY useless.

-You’re just a cog in the work machine here, they literally do not care about you, our work place days without injury meter is being consistantly reset back to 0.

-YOU’RE UNDERGROUND FOR HOURS.

-You can’t
  more... park inside the cave because the goverment employees are the golden children, contractors are not.

-They never hire people and they can’t KEEP people and because of this you are expected to do the production work of two people.

-Literally, just don’t do it, I’m begging you.
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Pros
Weekends off
Cons
Everything else
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OK For A First Job
GC1 (Current Employee) –  Lees Summit, MODecember 6, 2018
Working for Brillient is OK for a first job, or for a person with no major financial commitments - if you can put up with a lot.

Pros:

• Guaranteed 40hr work week.

• Consistent, set schedule.

• 10 annual paid holidays

• 2 Weeks paid vacation

• Health/dental/vision/401k offered

Cons:

• No raises, at all, for any reason. What you make on day 1 will be your wage on the day you quit.

• Poor/sub-par equipment that constantly breaks or is unavailable to use.

• Hostile, incompetent and completely unapproachable management, especially the facilities managers and human resources.

• Unreasonable and unattainable production quotas across all departments.

• No training for new programs/processes. Management just expects you just to know how to perform the task immediately once it is introduced.

• Lots of physical lifting. Many of the working areas that you are required to lift from are un-safe (in-between tightly parked pallets, in cramped or incredibly awkward spaces or from high shelving).

• Nobody is placed in a position based in their abilities or skills. You will do what management tells you to do, regardless of your aptitude/likelihood for success or failure for that particular position. You are a number and a commodity, not a human being in their eyes.

• No advancement opportunities. This job is the definition of dead-end.

• Incredibly high turnover rate, which leads to departments constantly falling behind and being forced into mandatory overtime.

• If you don't/can't work the additional hours for mandatory overtime, management
  more... will use your vacation time in place of the hours you didn't/couldn't work. If you don't have any vacation time available, you will be written up.

• If you are injured AT ALL, you will not be allowed to work until cleared by a doctor. There are no accommodations or "light duty work" offered. You either work at 100%, or you don't work at all.

• There are an array of "policies" that are enforced for some people, and completely waived for others. There is a lot of favoritism from management, and no consistency in how people are treated.

• Communication from management to their employees is absolutely atrocious. If there is something important and work related that you need to know about, management WILL NOT tell you personally. If you're lucky, they *may* send an e-mail to a few people in their department and then expect that it will be accurately disseminated to everyone that needs to know. People are CONSTANTLY not told about schedule and policy changes that management knew about days or weeks in advance, simply because there is such horrible communication.
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Pros
Consistent pay, hours and schedule.
Cons
Too many to list here...
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Terrible environment, awful people
General Clerk I (Current Employee) –  Lees Summit, MONovember 25, 2018
Working for Brillient was not a good experience, the HR department is abysmal and has no problem lying to employees about benefits cost, and how they are provided. Management lacks effective skills resulting in getting behind on the workload and pushing mandatory overtime to catch up. The physical environment is underground in a cave full of paper, the dust and poor air circulation causes many employees to have a persistent cough or get ill.
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3.0
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It's a job!
GC 1 (Current Employee) –  Lees Summit, MOSeptember 29, 2018
Brillient would be a great part - time job to supplement your income due to high cost of living. Or for someone who is in college still living at home with their parents.
Pros
Hmm receiving a little pay check.
Cons
Supervisors want you to work constantly. No acknowledgement at all.
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2.0
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Good place for experience
Interfiling (Current Employee) –  Independence, MOAugust 20, 2018
Not much room for advancement. Good benefits, good pay but you dont get pay raises. Quotas are a little unrealistic. Moral is not too good and because you are a contractor you are treated differently.
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4.0
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Productive and fun place to work
Biometric Technician (Current Employee) –  Columbus, OHAugust 9, 2018
This is a very small office. We do the same job everyday...so, its easy to do your job well. The best part of working here are the people you come into contact everyday.
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Not good for people with disablities
File Clerk (Former Employee) –  Lee's Summit, MOAugust 4, 2018
This company doesn't allow you to have a disability, they do not have accommodations for them. I had a doctor's note stating that I'm not able to climb ladders but was sent to a department that had this and was still expected to do the job anyway.
Pros
Good health insurance, off all holidays including Government, paid vacations
Cons
Doesn't give raises
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3.0
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Great Benefits/Lack of advancement
General Clerk 2 (Current Employee) –  Lee's Summit, MOJuly 27, 2018
The work is consistent , they over work you and under pay you. You are just a number in their eyes and can be replaced easy.

Pros:
Federal Holidays off
401k
PTO
Insurance
40 hour work weeks

Cons:
Lack of advancement
Underpaid
Poor management
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Nice place to work but poor management
General Clerk 1 (Current Employee) –  Lees Summit, MOJuly 15, 2018
The higher ups do not value the employees. They would rather have you quit than to address any issues you may have. However the hours are decent, the benefits are decent, and the pay is somewhat decent but capped. Unless you are promoted to a higher position there are no raises.
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Only if you think you will be up to the task.
General Clerk I (Former Employee) –  Lees Summit, MOJune 6, 2018
Ridiculous quotas, they won't work with you either. No phones. You're in a cave so you probably won't even have signal (depending on your phone carrier).
It's hot. Very very hot in areas. You're either freezing cold or drowning in sweat. You have to be physically fit to work here with a high tolerance for stupidity. It is a very physical job.
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Overall rating

2.6
Based on 44 reviews
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