Can be long hours, from supervisor to managers to higher ups, they play favorites. Working hard has no impact on if you move up or not. They will hire people who are not qualified and kill morale, which they have done. People are bolting and trying to find new jobs from this sinking ship! People have just been laid off and we know more is to come with how bad management and finances are going! Yikes!
Things are constantly changing and not for the better of the employees nor the customer. I am unsure of how this place won the JD power award, has to be fake. So many people are canceling with Brinks. They are now constantly looking for ways to cut employees and cost because they can not keep this ship up any longer, it's not good news for this place. Morale is at an all-time low here and no one feels valued as they do not invest anything in their agents or leadership. People get away with anything here, slap on the hand and go your way, make sure not to get caught cause literally no one cares or bats an eye, especially if you're in good with higher-ups.
Management, morale, favorites, no leadership, low pay.