Armed Guard/Messenger Money Logistics Service (Former Employee) – Brooklyn, NY – September 23, 2018
The company had at one point good incentives but stripped them away which made many of the workers lose interest in working such long and extensive hours. The Brooklyn location also has no Union while the other locations have Unions. Management was constantly changing and was difficult at times to perform your job when getting direction from both Managers and Supervisors wanting you to do different things and allowing rules to be broken when they felt necessary. Had great days working with fellow co-workers who were responsible and professional as well as those you could trust.
General Manager, West Region (Former Employee) – Oakland, CA – September 23, 2018
When employee expressions of security concerns are labeled as loathing, and used by management as an excuse to identify and eliminate the dissenters. When management denies that employee safety is never compromised because of financial gains, then it's time to move on ...
Vice President (Current Employee) – Dallas, TX – September 22, 2018
The work is rewarding. The company is rebounding for previous poor management teams that viewed Lean as a workforce reduction. The management team brought in in 2016 is doing a great job and retooling the organization for success.
I will not provide an answer, this is not for anyone or you to place in your comments, everyone has their own opinions of this company therefore I refuse to provide any details as to my experience with this company. They pay very well
Imager (Current Employee) – Grand Rapids, MI 49534 – September 17, 2018
This job entitles you to work long hours. You do not have a set time to get off due to the fact you must work until everything is done. This is extremely hard when making family plans or even doctor appointments.
hard to plan anything with family due to the hours
From top to bottom. Brinks is entirely about stock holders and nothing more. Stock holders do not care who you are, what you need, or what you want. Armored Car industry is a joke in terms of security and financial stability. Brinks is so worried about customer retention City and or Branch Managers are required to bend over backwards at the expense of employees. All these actions do is lead to enabling of customers who wish there demands be met at the burden of armored crews and or office personnel. Management favor do nothing "supervisors" who constantly screw up or do not know how to do their own responsibilities. Armored crews are and will constantly be given the short end of the stick in regards to employee hours or work that needs to be done. Armored crews fill in all leftover roles or do other tasks that managers, supervisors, and vault staff are to lazy to do.
A typical day of work... Can either start with armored personnel getting ready off the clock for a smoother start or clocking in just at the right time. Management or supervisor hopefully have some of your route ready, Did they give you route keys, radio, phone, truck keys, paperwork, combinations and or functioning scanner? Wow there they didn't well better source that stuff on your own. Lord knows they are unreliable and messengers are responsible for putting out the fires. Better yet just play dumb so superiors talk bad to everyone else about how bad you are. Your route can be super smooth were everything goes right too done right awful were extra work, mistakes either yours or your co workers down rightmore... screw your day up.
I learned to not depend on management or a vast amount of coworkers to get there end of the job done. Used to be a satisfying job until your too good and have to do more work.
Management... used to have respect for them. MANAGERS have zero authority to hire, give raises, promotions, and fire anyone. HR does all of this. Supervisors are old washed up people who are there for a paycheck but will entirely depend on you to fix there mistakes.
Workplace Culture... ? What is it? Brinks has zero morals employees are expendable or replaced. ONE MAN TRUCKS. Saves 40% of labor on route. With two man vehicles you develop teamwork and friendships in what gets done. ONE MAN YOU ARE BY YOURSELF. Hey don't worry they have cameras that will record your death on the truck wahoo that's exciting. Seriously Brinks does nothing for workplace culture moral is lower than it has ever been. Turn over rate is super high with how employees are treated and compensated.
Hardest part of the job. Getting told hey we have a hotshot or special depending on who says it. Hotshot means oh hey you did your job now go out and do some more even though you had plans and wanted to go home. A hotshot is a special order that is going to ruin your day. Office staff will laugh at you even though you sweated all day they do not and I repeat DO NOT CARE that you get to spend another forty five plus minutes at work. Another hardest part of the job fixing mistakes made by the very people who are supposed to make sure that everything that does go out goes out 100% accurate. I think everyday that I messenger there is always something wrong on one to multiple routes.
Best part of the job bonding with other people stuck in the exact same position as you.
KEY NOTE. STARTING WAGE OF A MESSENGER IS $14.05 a SIX year messenger makes $15.02 at my location $.97 is the replacement difference.less
I worked there for 3 years never got a pay raise, the manager was always out of the office or on his phone and no advancements, and when I went to him to ask him about a career change, he turned me down & didn't want to hear me out. Horrible place to work!!!
Customer Account Representative (Former Employee) – Fresno, CA – September 11, 2018
It was a good place to work but now I hear it is not. I enjoyed working there except for the last few years. We were family and they cared about their employees and then they got a new president and things went downhill form there. It became all about the profit margins. Became top heavy while cutting branch personnel.
(Driver/Messenger) (Former Employee) – Tampa, FL – September 11, 2018
job absolutely not worth it, long hours, no overtime pay, management was disorganized, very high turn over rate while i was there, simply not worth it, only pro to working for them is they have an in house instructor for your security licenses
Messenger (Current Employee) – Charlotte, NC – September 3, 2018
Working on Brink's armored trucks is not a job for the weak willed. It will be hot, it will be cold, it will stink, it will be cramped. You need to be able to deal with being constantly aware of your surroundings. If you have motion sickness, you're not going to make it. If you need extra time off for kids/school/family issues, you're not going to make it. Management tries to be fair, but can only do so much when everyone whines and complains. Upper management comes through every once in a while to make themselves be seen, gives you the smile and nod treatment and leaves, with no impact. Prepare to work 50-60 hours a week.
Cash Logistics Processor (Current Employee) – Brooklyn, NY – September 1, 2018
The job tends to give a lot of overtime (oftentimes its mandatory). The weekly pay looks very nice, especially when you do the overtime. Benefits are pretty nice also I must say. Despite this, it is extremely stressful and you have to be at your fastest or faster than that, otherwise you'd be talked to about productivity. Management isn't terrible, but they are extremely pushy and somewhat rude and it can be very uncomfortable most of the time (they blame you--the teller-- for anything, even if you aren't at fault, such as a miscommunication between management and the teller on tasks to do, or constantly relocating you through the room and taking you away from your task at hand to do something else then have an issue with your productivity). Also, you're pressured to finish your tasks regardless of how you are feeling (could be sick or nauseous like crazy but never allowed to leave until you finish your tasks), which I feel is unfair. Work room is very dusty and unsanitary also.
Driver messenger (Former Employee) – St. Louis, MO – August 24, 2018
This place sucks. The management was very terrible at this work place. You can't make any plans for after work because you never know when you'll get off. The pay and benefits don't match the work they have for you.