Brink's Incorporated Employee Reviews

Found 1,249 reviews matching the search See all 1,609 reviews
Sort by: Helpfulness | Rating | Date
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Security is not Negotiable
General Manager, West Region (Former Employee) –  Oakland, CASeptember 23, 2018
When employee expressions of security concerns are labeled as loathing, and used by management as an excuse to identify and eliminate the dissenters. When management denies that employee safety is never compromised because of financial gains, then it's time to move on ...
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good
Messenger/Driver (Former Employee) –  Detroit, MISeptember 22, 2018
Good work environment. Too many hours. I quite enjoyed the work i had been doing. I enjoyed the staff. I worked as a messenger and got to learn a lot.
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Rewarding work environment
Vice President (Current Employee) –  Dallas, TXSeptember 22, 2018
The work is rewarding. The company is rebounding for previous poor management teams that viewed Lean as a workforce reduction. The management team brought in in 2016 is doing a great job and retooling the organization for success.
Pros
Rewarding work
Cons
Long hours
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun work place
Customer Service and Finance Manager (Former Employee) –  San Pedro, CASeptember 18, 2018
Great place to work and lots of room for growth. Always willing to teach and encourages employees to succeed. Great CEO and management team. All peers get along very well and work cohesively.
Pros
Free lunches, fun work environment, flexible hours
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
N/a
Customer Operations Manager (Current Employee) –  Coppell, TXSeptember 18, 2018
I will not provide an answer, this is not for anyone or you to place in your comments, everyone has their own opinions of this company therefore I refuse to provide any details as to my experience with this company. They pay very well
Was this review helpful?Yes 1No 1Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fast paced company
Imager (Current Employee) –  Grand Rapids, MI 49534September 17, 2018
This job entitles you to work long hours. You do not have a set time to get off due to the fact you must work until everything is done. This is extremely hard when making family plans or even doctor appointments.
Pros
Steady work
Cons
hard to plan anything with family due to the hours
Was this review helpful?Yes 1NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Paycheck.
Armored Messenger (Current Employee) –  Wichita, KSSeptember 12, 2018
From top to bottom. Brinks is entirely about stock holders and nothing more. Stock holders do not care who you are, what you need, or what you want. Armored Car industry is a joke in terms of security and financial stability. Brinks is so worried about customer retention City and or Branch Managers are required to bend over backwards at the expense of employees. All these actions do is lead to enabling of customers who wish there demands be met at the burden of armored crews and or office personnel. Management favor do nothing "supervisors" who constantly screw up or do not know how to do their own responsibilities. Armored crews are and will constantly be given the short end of the stick in regards to employee hours or work that needs to be done. Armored crews fill in all leftover roles or do other tasks that managers, supervisors, and vault staff are to lazy to do.

A typical day of work... Can either start with armored personnel getting ready off the clock for a smoother start or clocking in just at the right time. Management or supervisor hopefully have some of your route ready, Did they give you route keys, radio, phone, truck keys, paperwork, combinations and or functioning scanner? Wow there they didn't well better source that stuff on your own. Lord knows they are unreliable and messengers are responsible for putting out the fires. Better yet just play dumb so superiors talk bad to everyone else about how bad you are. Your route can be super smooth were everything goes right too done right awful were extra work, mistakes either yours or your co workers down right
  more... screw your day up.

I learned to not depend on management or a vast amount of coworkers to get there end of the job done. Used to be a satisfying job until your too good and have to do more work.

Management... used to have respect for them. MANAGERS have zero authority to hire, give raises, promotions, and fire anyone. HR does all of this. Supervisors are old washed up people who are there for a paycheck but will entirely depend on you to fix there mistakes.

Workplace Culture... ? What is it? Brinks has zero morals employees are expendable or replaced. ONE MAN TRUCKS. Saves 40% of labor on route. With two man vehicles you develop teamwork and friendships in what gets done. ONE MAN YOU ARE BY YOURSELF.
Hey don't worry they have cameras that will record your death on the truck wahoo that's exciting. Seriously Brinks does nothing for workplace culture moral is lower than it has ever been. Turn over rate is super high with how employees are treated and compensated.

Hardest part of the job. Getting told hey we have a hotshot or special depending on who says it. Hotshot means oh hey you did your job now go out and do some more even though you had plans and wanted to go home. A hotshot is a special order that is going to ruin your day. Office staff will laugh at you even though you sweated all day they do not and I repeat DO NOT CARE that you get to spend another forty five plus minutes at work. Another hardest part of the job fixing mistakes made by the very people who are supposed to make sure that everything that does go out goes out 100% accurate.
I think everyday that I messenger there is always something wrong on one to multiple routes.

Best part of the job bonding with other people stuck in the exact same position as you.

KEY NOTE.
STARTING WAGE OF A MESSENGER IS $14.05 a SIX year messenger makes $15.02 at my location $.97 is the replacement difference.
  less
Pros
Some firearm discounts. Work during the day.
Cons
One man vehicles. Otherwise too many to count.
Was this review helpful?Yes 2NoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Bad place to work
Teller (Former Employee) –  Miami, FL 33126September 12, 2018
I worked there for 3 years never got a pay raise, the manager was always out of the office or on his phone and no advancements,
and when I went to him to ask him about a career change, he turned me down & didn't want to hear me out.
Horrible place to work!!!
Pros
Hours
Cons
no bonus short breaks
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great team
Regional Routing Analyst/Project Manager (Former Employee) –  Brooklyn, NYSeptember 12, 2018
The organization had great senior leadership during the time I worked there.
Branch management staff was fully engaged and worked very well together. This created a positive work environment.
Pros
Collaborative environment
Cons
work/life balance Long work hours
Was this review helpful?YesNo 2Report
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
It use to be a good place to work
Customer Account Representative (Former Employee) –  Fresno, CASeptember 11, 2018
It was a good place to work but now I hear it is not. I enjoyed working there except for the last few years. We were family and they cared about their employees and then they got a new president and things went downhill form there. It became all about the profit margins. Became top heavy while cutting branch personnel.
Pros
none at this time
Cons
long hours, low pay
Was this review helpful?Yes 1NoReport

Want to know more about Brink's Incorporated?

Ask a question
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not worth it
(Driver/Messenger) (Former Employee) –  Tampa, FLSeptember 11, 2018
job absolutely not worth it, long hours, no overtime pay, management was disorganized, very high turn over rate while i was there, simply not worth it, only pro to working for them is they have an in house instructor for your security licenses
Was this review helpful?Yes 1NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
Customer Technical Support Manager (Current Employee) –  Manhattan, KSSeptember 10, 2018
Great place to work. Great people, fast paced, fun and exciting. I would definitely recommend this job for anyone. Always changing and growing. Awesome job.
Pros
fun and upbeat
Cons
changes
Was this review helpful?YesNo 1Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
My bosses are great!
Cash Lead Teller (Current Employee) –  Tampa, FLSeptember 8, 2018
Long hours sometimes. Very fast paced job. Not yearly raises. Raises based on time served not productivity. Many different nationalities work there.
Was this review helpful?Yes 1No 1Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great people!
Tx - Sales Operations (Current Employee) –  Farmers Branch, TXSeptember 6, 2018
Great experiences with Brinks. Truly in complaints. Management within the sales department was great, understanding and truly cared about not only the job but their team.
Was this review helpful?YesNo 1Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
good experience
Teller/Vault Clerk (Former Employee) –  Oakland, CASeptember 4, 2018
Great job that offered great overall compensation in regards to pay and benefits. Steady hours and a motivating environment to be in seeing so much money everywhere.
Was this review helpful?YesNo 2Report
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Hard Work
Messenger (Current Employee) –  Charlotte, NCSeptember 3, 2018
Working on Brink's armored trucks is not a job for the weak willed. It will be hot, it will be cold, it will stink, it will be cramped. You need to be able to deal with being constantly aware of your surroundings. If you have motion sickness, you're not going to make it. If you need extra time off for kids/school/family issues, you're not going to make it. Management tries to be fair, but can only do so much when everyone whines and complains. Upper management comes through every once in a while to make themselves be seen, gives you the smile and nod treatment and leaves, with no impact. Prepare to work 50-60 hours a week.
Was this review helpful?Yes 2NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Double Edged Sword
Cash Logistics Processor (Current Employee) –  Brooklyn, NYSeptember 1, 2018
The job tends to give a lot of overtime (oftentimes its mandatory). The weekly pay looks very nice, especially when you do the overtime. Benefits are pretty nice also I must say. Despite this, it is extremely stressful and you have to be at your fastest or faster than that, otherwise you'd be talked to about productivity. Management isn't terrible, but they are extremely pushy and somewhat rude and it can be very uncomfortable most of the time (they blame you--the teller-- for anything, even if you aren't at fault, such as a miscommunication between management and the teller on tasks to do, or constantly relocating you through the room and taking you away from your task at hand to do something else then have an issue with your productivity). Also, you're pressured to finish your tasks regardless of how you are feeling (could be sick or nauseous like crazy but never allowed to leave until you finish your tasks), which I feel is unfair. Work room is very dusty and unsanitary also.
Pros
Weekly Pay, Overtime Opportunities, Benefits
Cons
Management, Working Conditions
Was this review helpful?Yes 2NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Company willing to sacrifice lives to save money
Driver/Messenger (Former Employee) –  Philadelphia, PAAugust 30, 2018
this is not a good company to work for now. New management is only concerned about saving money and are willing to sacrifice your safety and life to do so.
Pros
you are out on the road and it makes time go by fast.
Cons
overtime maxes out at 45 hours. you will always work more than 45 hours a week
Was this review helpful?Yes 5NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Recomend this job if you dont mind working hard. Long hours. low pay rate for the type of work
CDL TRUCK DRIVER (Current Employee) –  Riviera Beach, FLAugust 29, 2018
People come and go very often. New people must work weekends and 4 days a week. you know what time you start but don't know at what time will finish your day.
Pros
steady job
Cons
old equipment
Was this review helpful?Yes 2NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Don't work here
Driver messenger (Former Employee) –  St. Louis, MOAugust 24, 2018
This place sucks. The management was very terrible at this work place. You can't make any plans for after work because you never know when you'll get off. The pay and benefits don't match the work they have for you.
Was this review helpful?Yes 8NoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Brink's Incorporated. Our community is ready to answer.

Ask a Question

Overall rating

3.3
Based on 1,612 reviews
5378
4394
3411
2181
1248

Ratings by category

2.9Work/Life Balance
3.1Compensation/Benefits
2.9Job Security/Advancement
2.8Management
3.0Culture

Ratings from women

1.3InHerSight Score

1.2Personal Development

1.2Career Opportunities

1.4Family Support

Women rate the female-friendliness of their workplaces on InHerSight

Powered by InHerSight