I worked overnight for about a year. When I was hired they said they were flexible to work with your schedule specially if you were in school. This was the biggest lie the company said. I emailing the manager in charge of schedules for 8 months and never got a response. But when the new hires came in they would get the schedule I wanted. They only way they work with your schedule is if it benefits the company or if you are in the favor of management.
I personally dont like my schedule beacuse i cant get any importantthings done during the week unless i take off. My shift is 10:30 am to 7:00 pm.
Answered - Customer Service Senior Rep (Current Employee) - Farmers Branch, TX
Work hours are 8 hour shifts. Depending on department and flow of calls is were you end up working a shift.
Answered - Customer Technical Support (Former Employee) - Farmers Branch, TX
Varies they are a 24 hour operating facilities
Answered - Emergency Dispatch Operator (Former Employee) - Farmers Branch, TX
Mon - Fri 9am-5:30pm
Answered - CUSTOMER LOYALTY AGENT (Current Employee) - Dallas, TX 75234
Working hours suck and they don't work with you if you need time off.