Was great a year ago, not sure what happened.
Losing money as a company
Under paid, favoritism, management is terrible
Stacking more work on current employees so they don't have to hire more people yet not paying them more
Terrible for customers
Hiring freezes in most departments
Under staffed so the call q is always super high
The culture has completely changed, nothing seperates this place any other call center now.
Loads of political drama, better hope you're liked.
Good luck , this place is a sinking ship as of now.
You can make some great friends, experience for a better job.
Under paid, political management, poor management, no advancement.