Brio Tuscan Grille Employee Reviews

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2.0
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Nasty and unprofessional
Cook/Prep Cook (Current Employee) –  Newport, KYSeptember 19, 2019
It’s a dirty environment in kitchen seen mice unprofessional cut hrs out your check and experienced racism low pay no vacation time or time off and no one I’ve seen there last a year or more
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3.0
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Work was not steady
Server/Trainer (Current Employee) –  Gilbert, AZSeptember 18, 2019
Seasons fluctuated business very hard as was not livable over the summer. The 2 current managers are extremely nice however and were a pleasure to work with. New ownership also changed things on the menu too much and upset regulars.
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3.0
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Lackluster at best
Server, Bartender, Trainer (Current Employee) –  Naples, FLSeptember 14, 2019
The best part of working at brio were the other staff members you worked with. It was fun at times, but then also felt like high school. The menu is all over the place, and they replace good selling items with things nobody wanted. Certain members of the management team are a joke, who can not write a proper schedule to save there life.
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1.0
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Del uno al dies le doy 5
Cook (Former Employee) –  The Woodlands, TXSeptember 13, 2019
Los Manager te gritan y te presionan mucho para sacar la comida en 5 minutos
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3.0
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At the time, really not good
Lead Hostess (Former Employee) –  Scottsdale, AZSeptember 12, 2019
I cannot say a lot due to a lot of it being private information, but...I was hired as a server, was asked to please be a host temporarily due to low staffing. Did so, was promoted to lead host, but when asked what happened to my serving position, was told "Its never gonna happen." I ended up leaving. I have heard though from friends it has gotten better.
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5.0
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Fast paced job, good learning opportunity
Hostess (Former Employee) –  St. Louis, MOSeptember 12, 2019
It could get busy really fast and you had to be on top of everything as a host which could be stressful if there weren't enough hosts working. Teaches a lot about working in food services and dealing with customers. Great managers, they are there to help you, and very understanding.
Pros
Discount on food, good pay
Cons
Some drama between workers sometimes
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4.0
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Fun to work at if you want to make friends
Hostess (Former Employee) –  Huntington, NYSeptember 10, 2019
Brio is a good place to work at to gain experience in the restaurant community. Management has since changed and I have heard nothing but great things.
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3.0
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Productive
Banquet Manager (Former Employee) –  Atlanta, GAAugust 22, 2019
The company overall is decent and has opportunity to grow within. The culture is similar to other restaurant environments. The workload is evenly disbursed. Overall the company experiences several changes often so being flexible is a must.
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2.0
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Would not recommend
Server (Former Employee) –  Liberty Township, OHAugust 20, 2019
Money is decent if you are a good server. But with all of the restaurants hiring in Cincinnati these days, I would not work here again. Brio was the most highly stressed and negative environment I have ever worked in. Expect to be there one and a half to two hours AFTER you are cut doing side work as well.
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4.0
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Great food, good team, needs a stronger management team to build a culture under new ownership!
Server (Current Employee) –  Naples, FLAugust 9, 2019
Great food, good drinks, great desert, but it needs a stronger management team to build a culture under new ownership! Everyone wants to work, just lacks certain culture to help build camaraderie that will help employees care about the restaurant. They need to reprimand people who are burnt out and not being team players! In reality every restaurant goes through some level of this. It can be fixed, just don’t hire managers to hire managers to fill a gap. Talk better and set standards, don’t micro manage we are all adults. Other then that, good money to be made, they get busy and if you’re good and keep to your own focus on good service you’ll be solid.
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2.0
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Hated it
Waitress (Former Employee) –  Annapolis, MD 21401August 7, 2019
Too much favoritism. No chance to make money. Didn’t matter how hard you would work the select few always had the best sections and shift constantly. Do not recommend
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4.0
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friendly environment
Server Assistant (Current Employee) –  Beavercreek, OHJuly 29, 2019
only great time at the old brio
great job to have to get through school or to save up during the summer before you leave for school.
it gets very hot sometimes and you have to wear a dress shirt
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4.0
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Good for college
server, Banquet server (Current Employee) –  Fort Lauderdale, FL 33309July 29, 2019
Not great for career workers . Good for college age students. Over staffed . Typical corporate mentality . No one can handle large sections. Does not cut appropriately. Ect ....
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3.0
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Fast Paced work environment
Bartender/Server (Former Employee) –  Mentor, OHJuly 28, 2019
As an opener, you would come in at 10 am with another server to open and set up the restaurant for the upcoming shift. After the set up was completed you would go find the section that you will be working and make sure your station is ready to go. The hardest part of the job was being able to have very precise time management skills when it came to making sure customers enjoyed their stay. Management was here and there, always changing and moving parts. I never felt any real consistency and that's what the hardest part of the job was, never really feeling secure at your job. With any restaurant, the most enjoyable part is all the people you meet and how many of them become your true friends.
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1.0
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working for Brio was more stressful than it should have been.
Line Cook (Former Employee) –  Newport, KYJuly 27, 2019
I worked there 4 month and if was nothing but stress. The management team relays on the staff so much the staff has not one to look to for guidance. Management walks around while you do all the work then when things go wrong you are to blame. I have even had a situation where my kitchen manager was standing at the host stand while i was taking care of the fires needed put out in kitchen. they absolutely hate having to do real work.
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1.0
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Run away as fast as you can
FOOD SERVER (Former Employee) –  Las Vegas, NVJuly 22, 2019
Rudest most demeaning management i have ever worked for. Huge turnover. if you don't have any respect for your employees they won't have any respect for you. Everyone hated working there. When i encounter people who also previously worked there, they all say the same thing, "worst place i ever worked, bizarre" Management seemed to think the best way to motivate you was to threaten to take away tables from your section, give you less shifts, etc., once telling us in preshift they would give our shifts to the new bunch of hires, all because a couple of servers were not prebussing tables. So they take it out on the whole crew rather than address it with the problem servers. Management actually seemed to enjoy doing this with a smile on their face. Not a great way to treat employees. Half of the new trainees would quit in a month to month and a half. Seems like a stupid way to manage, right? Then they would turn around and complain about how much it cost them to train a new employee. LOL Chefs were the rudest i have ever worked with, every single one of them. Worst restaurant i ever worked at by far.
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5.0
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Good
Hostess/Food runner (Former Employee) –  Doral, FLJuly 22, 2019
Nice restaurant to gain experience, move within the company gets busy occasionally servers have to tip out busser, bar, and food runner. Everyone is very cooperative
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1.0
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Favorites get the best sections and partys.
Bartender (Former Employee) –  Liberty Center, OHJuly 20, 2019
If your not 18 or act like your in high school you will not get any good sections.The gm hires only 21 to 23 year olds to look at .The manager is young and violates all codes of conducts.
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1.0
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They do not value their employees
Server (Former Employee) –  DelawareJuly 17, 2019
This is a pretty standard serving job. Management has relatively little regard for your wellbeing and will refuse to cut anyone until well past reasonable times. You can also expect to do excessive side work and be kept later than should be acceptable, even by service industry standards.
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1.0
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Horrible upper management
Manager (Former Employee) –  Farmington, CTJuly 13, 2019
Managers are condescending to other managers. Screaming at others. Unfair distribution of hours. Offered advancement and was lied to. As a manager I had to close every night. Before I was hired was told a couple of opens couple of mids..lied to! GM and DM looked the other way when one manager scolded another manager in front of all the customers and staff! HORRIBLE management! Don't work there!
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Overall rating

3.7
Based on 388 reviews
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3.5Work/Life Balance
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3.2Management
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