Client Service Representative (Former Employee) – Owings Mills, MD – December 10, 2018
I served as liaison for various insurance companies to monitor print reports to ensure client orders were fulfilled according to contractual service level agreement. Using a client based website I reviewed orders and printed documents to ensure print quality and fulfillment accuracy. I tracked and monitored inventory materials and ordered the materials as needed. I also gathered and documented billing information on a monthly basis. I maintained customer relations, troubleshoot problems and guaranteed overall customer satisfaction. As a Client Service Representative I retained overall knowledge of all clients and products. I also provided back up to other Client Service Representatives as needed
Old school management in a FinTech company with few women in IT management
Quality Assurance Manager (Current Employee) – Edgewood, NY – December 5, 2018
The company needs to make a conscious effort in recognizing women of color in IT. There is a lot of talk about diversity but not enough follow through and way too much favoritism and mostly favoring Men.
The company needs to do a lot in terms of advancement in the technologies and methodologies used..
Fairly decent benefits and pay for a Long island based company
Lacks diversity in terms of gender and race. Poor work life balance and too much favoritism
great develpoment team, stressfull at times due to work load.
Contingent Worker (Former Employee) – Edgewood, NY 11717 – December 4, 2018
recommend to potential employees due to strengths of company and amount of technology to learn and cultivate. Works with latest technology for programming web applications and system applications and services.
Contractor (Former Employee) – 51 mercedes way – November 3, 2018
Typical work day: enter in around 50 references into system, stay up to date with job reqs. Leaned how to be more social and outgoing. Management: Everyone was respectful until the boss left. Workplace culture: was very open to anyone new joining the team Hardest part of the job was leaving Most enjoyable: Seeing other prosper
Independent Consultant (Current Employee) – Boston, MA – October 18, 2018
I have a passion for ensuring business and technical requirements are well understood and effectively brought together in a comprehensive solution platform. I have extensive experience in marketing technology, SAAS, business and systems analysis, solution delivery, solution management, consulting, and pre-sales.
Purchasing Management (Current Employee) – Long Island, NY – October 10, 2018
Such a large company, I’m sure each area has a different experience but production mechanics are mandatory OT 5-5, sometimes Sat sometimes Sun along with many holidays. Management tends to keep info and truth to themselves often times out and out lie to upper management to keep the cross hairs off them. You will be the fall guy.
Senior Manager of Operations (Current Employee) – Edgewood, NY – September 19, 2018
Great Culture and fast pace environment. Started my career here as a temporary employee and have moved up the chains in management. I improved my leadership skills and developing talent over the years.
Software Developer (Former Employee) – El Dorado Hills, CA – September 19, 2018
I was caught up in a restructuring resulting from Broadridge's acquisition of DST Output. Their handling of the circumstance was exemplary. They provided generous professional help with my job search and a great financial support post-severance.
Broadridge itself is impressive in its pursuit of modern software practices and technologies along with a focus on mitigating technical debt They dedicate significant resources to exploring future development technologies.
Generally, a good company with competitive benefits
Lead Programmer Analyst (Former Employee) – El Dorado Hills, CA – September 7, 2018
The El Dorado Hills location changed ownership numerous times during my 18+ years of employment. The last was when Broadridge acquired DST Output, which continued the push of domestic jobs to off-shore.
For the most part they were flexible with working hours and allowed WFH (Working From Home) one day per week with restrictions.
Project teams worked well together in order to meet deadlines.
Depending on the position, being OnCall 24/7 for Production issues may be required.
Long Term Associate (Current Employee) – Newark, NJ – September 6, 2018
Broadridge is an organization that is always changing and with considerable changes in personnel. Given the company's success in recent years, there are a LOT of RIFs. Maybe that is part of their success.
I have found it to be everywhere from a pretty good place to work to a toxic working environment . Unfortunately we are at that low end right now, so I'm on Indeed.
There is considerable work on holidays, weekends etc for many.
The pay is a bit low for the NYC region and benefits are average. There is a free onsite medical center in the Edgewood NY (LI) and Newark NJ offices which is a great benefit.
The Newark office is very new and an improvement over the dump that was in Jersey City. However, it was constructed cheaply and has an open floor plan was poorly rolled out. It is very noisy and I find I end up needing to do even more work after hours. The executives have small offices, the rest of us are at tables where we sit very close to our colleagues. Don't bring tuna fish for lunch please!
Newark isn't the safest area, so it is important to be careful when outside of the office.