Questions and Answers about Brookdale Senior Living

Here's what people have asked and answered about working for and interviewing at Brookdale Senior Living.

View all 463 questions about Brookdale Senior Living

What advice would you give the CEO of Brookdale Senior Living about how to improve it?

Asked

Help job seekers learn about the company by being objective and to the point.
Your answer will be posted publicly. Please don't submit any personal information. Guidelines

50 answers

Go to every Brookdale and dont say who you are. Dont just spend a few hours. Go for about a week. Night and day. You would be surprised. Residents do not get their medicine ordered on time. There has been meds taken from other residents to give to the ones that ran out. Stealing from residents. Management will not cover if short staffed. They will go home at the end of their shift. There are some serious issues. Residents pay almost 5000 a month for dirty rooms.

Answered

Report answer

Get back to the basics. Support your management team by allowing autonomy and quit micro managing.

Answered

2
1
Report answer

"Undercover Boss" several locations across the country, specifically Monday through Friday, during business hours, so you can catch administration pile into the kitchen for their breakfast while the residents are being cared for by two very underworked staff and the dining room is being served by one very caring HR lady.

Once the CEO sees the abuse of power in her Brookdales, then she can "fix" the "problems".

Answered

4
Report answer

Watch out for all the sleepers on the job

Answered

4
Report answer

I would make a point of visiting all sites and unannounced. As a former employee, like others was a target of internal bullying and unfortunately it came from a newly hired ED and Health and Wellness Director. They accepted residents that were beyond the care of our Community, putting the new resident, staff, and other residents in harm's way. As for all Communities, the Community was understaffed. From my point of view as a health care professional, this is their home and residents need to feel like this is their home and "not just a place to warehouse old people before we die" which is statement made by one of my former residents. You can say you are the largest company to provide senior housing and care, however that does not make it so. I would rather you be smaller and truly give a positive and optimal place for seniors to live, providing the care and sense of home you advertise. I hope in the future this will come to fruition. Better staffing, better wages to maintain qualified staff with less turnover. That would be a goal to set and attain.

Answered

5
Report answer

Hire managers with a compatible military profile. Personnel Administration in the United States Marine Corps

Answered

1
Report answer

Go to the Canton facility and check out what’s truly going on there. Do not announce when you’re going to visit, talk to the residents and employees. Watch the managers and see what really goes on at Brookdale, Canton then you’ll see why they have such a high number turn around. The management needs help!! They don’t have a clue what they are doing and it shows. The residents aren’t stupid, they know what’s going on and how the employees are really being treated. Management could care less about the resident, if you report abuse, the managers will punish the person who reported the abuse especially if it’s one of their favorite employees. These female managers should be ashamed of themselves and what they are doing to the residents!!!

Answered

3
Report answer

Listen to your staff, not just the ED.

Answered

4
Report answer

Have secret worker or go Undercover because everything good when the Heads
Come (guest)

Answered

7
Report answer

Start visiting the communities and talking to staff

Answered

6
Report answer