Questions and Answers about Brookdale Senior Living

Here's what people have asked and answered about working for and interviewing at Brookdale Senior Living.

View all 518 questions about Brookdale Senior Living

What would you suggest Brookdale Senior Living management do to prevent others from leaving?

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121 answers

SHUT IT DOWN!! Disgraceful company

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I would not miss treated my employees

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When people complain about a senior manager to the Ethics Board, TAKE IT SERIOUSLY and DO A THOROUGH INVESTIGATION. SO NOT just assign it to an internal HR tech who is friendly with the offending senior manager and have it go exactly NOWHERE.

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1
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Hold all emploees to the same standard. Favorites over quality.

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Hire professional, educated, experienced managers who CARE and want to MENTOR new employees, as opposed to incompetent, competitive individuals who seek to line their pockets and kiss up to move up.

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Recognize and give monetary rewards to employees and staff for POSITIVE interventions and tasks performed. RESPECT and recognize EVERY employee for SOMEthing. Share the residents’ comments and kudos with employees named in surveys as well as management. More than one resident wrote great things about me in their post-care survey of home health and shared their comments with me before submitting it to some unrecognized address. NOT ONE of those comments of positivity and praise ever got back to me, except by the residents who wrote them. Brookdale has never seemed to grasp that it is SUCH A BASIC CONCEPT for ALL employees to receive praise and recognition for positivity and remarkable performance from management! A quarterly survey needs to be developed wherein employees are able to rate their manager(s) honestly and anonymously. The completed surveys should then be forwarded to a task force in upper management comprised of individuals who have been hired specifically to tally the results and proactively DO something with them. Managers should be hired, rewarded, and fired according to results of performance evaluations by their peers.

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Get rid of the new ED.

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Take family complaints with a grain of salt. Staff doesn't need to be called out for every little thing after they have exceeded expectations on every other task. It wears us out and then we leave...

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Show your employees that they are appreciated!! Stop acknowledging one mistake versus the 100’s of great things that are being done. Be more involved in the flow of the business from the employees stand point! You don’t know how hard we try to keep the residents happy! Pay more attention to detail!!

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3
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Be professional 100% of the time, you have days off to act childish.
Stop listening to the gossip mongers they are the ones you need to be watching closely.
Salaried ED’s need to stop abusing that they are salaried and work a regular 40 hour plus work week as required.
Salaried managers should be the only ones required to be MOD at any given time not a department manager or coordinators.

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