Brookdale Senior Living Employee Reviews

This job was the best job I have had. I enjoyed this job very much because not only are you helping others but you feel good doing it. This job is hard work but if you put yourself to it you can make it feel like a home.

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Very high stress job!!

Former Employee (Former Employee) - Florida - December 10, 2023

Very high stress job!! No support from the Executive Director ! Never would I work for the company again!! Too much Drama and back stabbing!! Absolutely NO work life balance, they run you in the ground and don’t care!!

Cons

High stress job no help from the Executive Director as she was all about herself! Very Narcissistic!

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Jobs at Brookdale Senior Living

Cook - $1,500 Sign-On Bonus

Genuinely inspiring place to work despite challenges of old systems

Finance (Current Employee) - Nashville, TN - December 10, 2023

What is the best part of working at the company?The collaborative and supportive culture in the corporate office.What is the most stressful part about working at the company?Marketing gets too much attention rather than care or labor.What is the work environment and culture like at the company?Supportive and collaborative. You can ask just about anyone about their work, and they will share it.What is a typical day like for you at the company?Helping with finance questions with all kinds of departments from sales and marketing to HR and clinical.

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Stressful and toxic environment

Caregiver (Current Employee) - Selinsgrove, PA - December 10, 2023

Scheduling leaves little to no time for work-life balance, and there's seemingly endless drama between coworkers. Money is prioritized over the wellbeing of the residents, and most staff are negligent and would rather point fingers than try to correct the problems.

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Decent company

Director of Dining Services (Former Employee) - Sarasota, FL - December 8, 2023

I actually enjoyed working for this company as a chef. The hours are reasonable, benefits are pretty good. Some of the things done by corporate leadership were a hinderance but other than that its not a bad gig.

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Brookdale Senior Living insights

Based on 6,791 survey responses

What people like

Ability to learn new things
Ability to meet personal goals
Clear sense of purpose

Areas for improvement

Trust in colleagues
Fair pay for job
Sense of belonging

Happy going home with out mental stress.

Customer Service Representative (Former Employee) - Urbana, IL - December 8, 2023

What is the best part of working at the company?Be able to depend on a fellow co-worker when you need them ☺️What is the most stressful part about working at the company?Be short of staff and taking advantage of because the staff knows you're a hard workerWhat is the work environment and culture like at the company?All kinds of culture all ethnicities is respected and all beliefs are respectedWhat is a typical day like for you at the company?Check another satisfied customer off my list ☺️

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Average place to work

Caregiver (Current Employee) - Highlands Ranch, CO - December 8, 2023

I’ve been at plenty of worse facilities. This one has ups and downs for sure though. Management does their best busy staffing is always an issue. Turn over was also an issue.

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Learning

None yet (Former Employee) - Texas - December 7, 2023

Looks like a bad place to work…i have been reading the reviews be fore applying and it’s doesn’t seem like a happy or good place to work. So i am having second thoughts :(

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Tired

Care Staff (Current Employee) - Westminster, CA - December 7, 2023

Over worked all the time and always short staff they send you to memory care sometime since no one there to cover lunch breaks You get burned out too muc

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Money Hungary

Director of Sales and Marketing (Former Employee) - New Port Richey, FL - December 5, 2023

The company is only about the money, no longer the resident. Multiple meetings each day with upper management and little support to the staff doing the work.

Pros

Discount lunch, some long term people

Cons

Short staffed, no breaks and aggressively ride

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staff

CNA - Certified Nursing Assistant (Former Employee) - Enid, OK - December 4, 2023

staff is rude and will talk down on you the whole time.They expect you to know everyone, and everything about them within a couple days of working. they arnt very nice to the residents

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Rules are not enforced.

Caregiver (Former Employee) - Colorado - December 3, 2023

Management is unprofessional in deaing with employees. Rules are not enforced. There is favoritism but not based on job performance. Toxic environment.

Pros

Some really good co workers

Cons

Management

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Place is a joke

Med Tech/Caregiver (Former Employee) - Bloomsburg, PA - December 2, 2023

This place is a joke they're horrible to their residents and employees, if you have a weather hazard stopping you they will write you up, seniority means nothing

Pros

The pros were the relationships/friendships formed

Cons

They don't care at all about their residents or employees

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Horrible!

Registered Nurse (RN) (Former Employee) - Overland Park, KS - December 2, 2023

What is the best part of working at the company?The company was not a good one to work for. What is the most stressful part about working at the company?Short staffed. Lazy co workers. What is a typical day like for you at the company?Busy, no one to help. Lots of agency in the building

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Unethical

Medication Aide (Former Employee) - San Antonio, TX - December 1, 2023

What is the best part of working at the company?The residents. Management will use you until you can’t be used anymore, people lie on you and Management takes sides and cooperate believes anything before thoroughly investigating.What is the most stressful part about working at the company?The gossip and lying, clickiness What is the work environment and culture like at the company?Uneasy and unprofessional. If you are not part of the gossip and rumors, then you are not apart of the circle.What is a typical day like for you at the company?Dreadful, stressful and overworked and a underpaid.

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If you liked going to the principal to get yelled at this is your company.

Clare Bridge Program Manager (Former Employee) - Oklahoma City, OK - November 30, 2023

The hardest part was being in meetings with managers, hearing them say they would lie for the ED. The enjoyable part of my job was helping residents.

Pros

Budget for activities

Cons

No private office to concentrate on my work

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It's definitely been different here

Housekeeping (Current Employee) - Columbus, OH - November 30, 2023

What is the best part of working at the company?The residents they are so warm and friendly. What is the most stressful part about working at the company?Coworkers they stress everyone out What is the work environment and culture like at the company?I guess it's all good. Everybody works here are different What is a typical day like for you at the company?Very busy..I love to make the Resident happy and they can go on with their day

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Okay place

Server (Former Employee) - Los Angeles, CA - November 29, 2023

Underpaid and over worked the only thing I like was the residents the co workers talk behind eachother back it’s a toxic place to work at do not work here they don’t appreciate u

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Good job

Cook (Current Employee) - Corpus Christi, TX - November 29, 2023

Good job, staff is always calling in. An area for improvement would be in training. Alot of new hires tend to leave from not feeling that received adequate training but all in all its a good job for the moment.

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Fun workplace

Server (Former Employee) - Manlius, NY - November 27, 2023

My typical day looked like going to residents rooms and getting their orders for when they come in for breakfast lunch and dinner. I would then bring them to the kitchen and hand them to the chef and serve the residents later in the day when it was time to eat. I learned different serving skills such as remembering who ordered what. The hardest part of the job was dealing with the feedback when your first starting out, the residents know what they like and it’s often hard for them to accept change.

Pros

You could get lunch or dinner depending on what shift you worked.

Cons

I worked during covid so going through the pandemic

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It was okay

CNA/Caregiver (Former Employee) - Monroe, NC - November 27, 2023

They expect a lot from you for minimal pay. You change patients (in regular beds, no hospital beds that can be adjusted), lift them yourself (as this is a hoyer lift free facility), wash their clothes, fold/hang their clothes, wash their bedding, change the beds, set up the dining room, serve the residents, buss the tables, rake the plates, empty the glasses, prepare the dishes for the kitchen staff, wipe down the dining room, sweep, etc. They have great residents and great management however, they need a better system to manage everything properly. A lot of the work falls solely on the Caregivers who get paid very little. The environment is warm, inviting, inclusive, and family-like. Spending time with the residents in the different common areas at the facility was the best part. Again, the residents are amazing!

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