Brookdale Senior Living Employee Reviews

This job was the best job I have had. I enjoyed this job very much because not only are you helping others but you feel good doing it. This job is hard work but if you put yourself to it you can make it feel like a home.

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Chaos

Dining Services Manager (Former Employee) - Bloomington, IN - September 22, 2023

At Brookdale management does not care as long as they don’t have to put in more than they are scheduled for. You can expect to come to work and be the cook, and the only aid on the floor and have to get dinner out with you and a nurse. No one else is in the building by then so it’s up to the 2 of you to round everyone up and serve all 30 people. Did I mention all while you are supposed to be the cook?

Pros

Free lunch even though it’s not edible usually

Cons

No upper management help.

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Brookdale Senior Living insights

Based on 6,669 survey responses

What people like

Ability to learn new things
Ability to meet personal goals
Clear sense of purpose

Areas for improvement

Trust in colleagues
Fair pay for job
Sense of belonging

Hostile work environment

Server (Former Employee) - Spokane Valley, WA - September 22, 2023

Manager was never around, residents were poorly taken care of, no one wanted to work, trying to do things for school or getting time off was impossible

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Made a huge mistake working for them!

Sales Manager (Current Employee) - Moses Lake, WA - September 21, 2023

What is the best part of working at the company?Absolutely nothing!!!!! Worst company ever!What is the most stressful part about working at the company?Corporate does not care about their employees.What is the work environment and culture like at the company?Hostile work environment. That corporate creates.What is a typical day like for you at the company?Nothing but pure stress. This company is horrible.

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Very challenging place to manage a kitchen.

DSC (Former Employee) - Kingsport, TN - September 21, 2023

Very challenging place to manage Everything is set up to be successful except for a complete lack of available hours. In order to run a kitchen, keep it clean, and keep residents happy you need more than 3 cooks, all of which double as dishwashers.I was there for almost a year as DSC.Before me there was a revolving door of people trying to manage a department which in my opinion is unmanageable do to lack of available hours. It seems the revolving door continues....If this company truly cares about their residents, than necessary changes need to be made with their culinary department.

Pros

Good benefits Brookdale are everwhere

Cons

No staff, no available staff, poor guidelines in place to hire staff, not having what is needed to run a kitchen

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Great place

Housekeeping (Former Employee) - Jacksonville, FL - September 20, 2023

Working with the elderly, they are very sweet people. Great environment. Management cares. not a fast pace. Around the holidays, they have the best parties.

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When I become their age I wouldn't mind renting there way down the road.

Caregiver (Former Employee) - Denver, CO - September 20, 2023

What is the best part of working at the company?The resident's for the most part are happy to be there. They make friends and share tables for their meals. It is a welcoming environment. What is the most stressful part about working at the company?Some of the resident's are too demanding and expect a lot out of you on their dime.What is the work environment and culture like at the company?As I mentioned before,it is a comfortable environment where most people get to know one another, befriending one another. What is a typical day like for you at the company?Since I only used to you three one hour days back to back there was a lot to get done with each individual. I was able to make their bed or change sheets, help get them showered and or dresses and had breakfast or brunch on the table with an occasional load of laundry in as well. It was quick work!

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I wouldn't recommend

Lead Caregiver (Former Employee) - Zanesville, OH - September 20, 2023

What is the best part of working at the company?The best part of the job is the residents What is the most stressful part about working at the company?Being under staffed and over worked

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Team work always

Lead Med Tech (Former Employee) - Pittsford, NY - September 20, 2023

When I worked for the company it was like a big family sure you had bad days but there was a incredible amount of good days the management was very supportive and was not afraid to get their hands dirty too make a difference in someone’s life was the most rewarding aspect of the job

Pros

Team work

Cons

Pay

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Not the greatest place, just don't waste your time

Line/Prep Cook (Former Employee) - Lakeland, FL - September 20, 2023

When I first started it was fine, but over the year when I worked I got more responsibilities put onto me, and less praise for what I did out of what I was being paid to do. They also fired me after a year due to me trying to take bereavement leave (that fell into the handbook of what I could take).

Cons

not paid enough, bad working environment, horrible management

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Jobs at Brookdale Senior Living

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Caregivers ($500 SOB)

Resident Care Assistant

Beavercreek Township, OH

Chill job but bad management

Server (Current Employee) - Germantown, TN - September 19, 2023

The job is very easy and chill it doesn't pay much but servers have access to certain benefits like free food and long breaks between serving times.The problem is management it is very lacking a lot of times it seems like they don't know what their doing and you never really feel appreciated

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Feels like home

Health and Wellness Director (Current Employee) - Fort Worth, TX - September 18, 2023

This is a great place to work. We work together as a family. Everyone is willing to help one another. The residents are loved and cared for. I am happy here.

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Surprised the heck out of me

Maintenance Technician (Current Employee) - Albuquerque, NM - September 18, 2023

Show up , do you job and leave. Every job has is downs, but this place is 95% amazing. Motivation from managers missing, but the residents appreciation makes up for it.

Pros

Free meals, great people all around, everyday there's a tremendous feeling of accomplishment.

Cons

Management doesn't see your hustle or work ethic. But residents do and that makes up for it.

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Very difficult place of work.

Caregiver/Med Tech (Former Employee) - Charleston, SC - September 18, 2023

Many employees are great. Management is very scattered, rude, and overall not helpful. Rude even. Most residents belong in a nursing home not assisted living. Many cannot do for themselves at all. High stress work environment, as management will pile work on associates rather than helping. Definitely the worst job I’ve ever had.

Pros

Education classes offered.

Cons

Extremely high stress

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Apparently No one *wants to work in assisted living

Maintenance Technician (Former Employee) - Wakefield, RI - September 17, 2023

Truly depressing. Super sub par work done (on the building) leaving dumpy apts rented for 10k/month , inept superiors, poor management. Basically everyone is hanging on by a hair and is in a transitional phase or stuck. The only people committed to their jobs (still overworked and underpaid) are the medical staff. Administration , sales , and maintenance departments could care less about the work/residents/employees

Pros

Free lunch (unpaid)

Cons

The food was terrible/usually leftovers reserved later in the week

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The lack of compassion is appalling

Resident Programs Coordinator (Former Employee) - San Marcos, CA - September 17, 2023

There is a general atmosphere of bullying amongst the departments, which is supported by the attitude that supervisors are always in the right. In addition there is a definite lack of senior care knowledge and a lack of empathy. If you care about residents prepare to feel helpless in the process to make their lives better. Upper management couldn’t care less and associates are not valued no matter how hard they work and advocating for the residents and fellow associates is not encouraged. In fact the exact opposite happens if you try.

Pros

Residents

Cons

Apathetic management

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Ok

Nurse (Former Employee) - Denver, CO - September 16, 2023

Management was ok. Offered a lot of hours due to low staff. Everyone was nice and the residents were sweet. Wished they paid more and the benefits were better.

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run for the hills

Server (Former Employee) - Sonoma, CA - September 15, 2023

What is the best part of working at the company?wow the best part of working here was greeting the seniors and always serving with a smile letting them know that they are cared for, some old people are a hit or miss but really getting to know them was really amazing What is the most stressful part about working at the company?Management was so horrible and the kitchen boss was horrible Sonoma Brookdale was slowly falling apart, a lot of my old co-workers have left right after I had left however I loved working there schedule was unprofessional manager always had favoritism other co-workers pay was horrific I always felt unappreciated also was my first place to have a panic attack again loved working for the elder but working for the company was unprofessional and last but least my manager told me I was not carrying enough plates so I ended up carrying to much plates and end up hurting my back ending going to the hospital with a bill that and they didn't even want to help pay for and then said it was my fault then called me a lierWhat is the work environment and culture like at the company?it is not that great or welcoming What is a typical day like for you at the company?clock in and then check out kitchen menu check in with severs see what section you are serving perp food meals communicate with cooks perp coffee, teas, plates put away for serving area

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I wouldn’t encourage a roach to work there. They’re only in it for money and increasing residential rate

Residential Assistant (Current Employee) - Biloxi, MS - September 15, 2023

What is the best part of working at the company?Residents and their familiesMinimal work to do after dinner What is the most stressful part about working at the company?Low pay, you don’t have to be certified to handle or change the patients, they don’t teach you how to change or bathe patient. Some patients are living in rooms with mold in them. Residents still fall even with 3 or more workers on one pod. What is the work environment and culture like at the company?Messy, catty, and poor management. They talk about you with other employeesWhat is a typical day like for you at the company?Hectic most days but nights are smooth.

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Learned a lot and got out quickly

Line Cook/Prep Cook (Former Employee) - Westlake, OH - September 15, 2023

What is the best part of working at the company?The employees in IL kitchen are great!What is the most stressful part about working at the company?Everything is funny to the executive chef...he sees your stress as inimportant. What is the work environment and culture like at the company?Highly stressful, every employee is for themselves.What is a typical day like for you at the company?Chaos and stress from beginning of shift til the end

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Productive day for me but very toxic working conditions

Nursing Assistant (Former Employee) - Orland Park, IL - September 14, 2023

What is the best part of working at the company?Helping the residents and seeing them smile What is the most stressful part about working at the company?Under staffing and verbal abuse to residents What is the work environment and culture like at the company?Work environment is very toxic starting with management What is a typical day like for you at the company?A good day as long as you remember what’s you are there for which is the residents

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