Brookdale Senior Living
Work wellbeing score is 67 out of 100
2.9 out of 5 stars.
Write a review

Brookdale Senior Living Employee Reviews

Review this company
Job Title
United States6,870 reviews

Ratings by category

2.9Work-Life Balance

Sort by

Found 6,870 reviews matching the searchSee all 6,898 reviews

The Best Place to work at

Featured review

Brookdale Senior Living selected this as a representative review
This job was the best job I have had. I enjoyed this job very much because not only are you helping others but you feel good doing it. This job is hard work but if you put yourself to it you can make it feel like a home.
Was this review helpful?


At Brookdale management does not care as long as they don’t have to put in more than they are scheduled for. You can expect to come to work and be the cook, and the only aid on the floor and have to get dinner out with you and a nurse. No one else is in the building by then so it’s up to the 2 of you to round everyone up and serve all 30 people. Did I mention all while you are supposed to be the cook?


Free lunch even though it’s not edible usually


No upper management help.
Was this review helpful?

Brookdale Senior Living insights

Based on 6,669 survey responses
What people like
  • Ability to learn new things
  • Ability to meet personal goals
  • Clear sense of purpose
Areas for improvement
  • Trust in colleagues
  • Fair pay for job
  • Sense of belonging

Hostile work environment

Manager was never around, residents were poorly taken care of, no one wanted to work, trying to do things for school or getting time off was impossible
Was this review helpful?

Made a huge mistake working for them!

What is the best part of working at the company?Absolutely nothing!!!!! Worst company ever!What is the most stressful part about working at the company?Corporate does not care about their employees.What is the work environment and culture like at the company?Hostile work environment. That corporate creates.What is a typical day like for you at the company?Nothing but pure stress. This company is horrible.
Was this review helpful?

Very challenging place to manage a kitchen.

Very challenging place to manage Everything is set up to be successful except for a complete lack of available hours. In order to run a kitchen, keep it clean, and keep residents happy you need more than 3 cooks, all of which double as dishwashers.I was there for almost a year as DSC.Before me there was a revolving door of people trying to manage a department which in my opinion is unmanageable do to lack of available hours. It seems the revolving door continues....If this company truly cares about their residents, than necessary changes need to be made with their culinary department.


Good benefits Brookdale are everwhere


No staff, no available staff, poor guidelines in place to hire staff, not having what is needed to run a kitchen
Was this review helpful?

Rate your recent company

Share your experience to help others

Great place

Working with the elderly, they are very sweet people. Great environment. Management cares. not a fast pace. Around the holidays, they have the best parties.
Was this review helpful?

When I become their age I wouldn't mind renting there way down the road.

What is the best part of working at the company?The resident's for the most part are happy to be there. They make friends and share tables for their meals. It is a welcoming environment. What is the most stressful part about working at the company?Some of the resident's are too demanding and expect a lot out of you on their dime.What is the work environment and culture like at the company?As I mentioned before,it is a comfortable environment where most people get to know one another, befriending one another. What is a typical day like for you at the company?Since I only used to you three one hour days back to back there was a lot to get done with each individual. I was able to make their bed or change sheets, help get them showered and or dresses and had breakfast or brunch on the table with an occasional load of laundry in as well. It was quick work!
Was this review helpful?

I wouldn't recommend

What is the best part of working at the company?The best part of the job is the residents What is the most stressful part about working at the company?Being under staffed and over worked
Was this review helpful?

Team work always

When I worked for the company it was like a big family sure you had bad days but there was a incredible amount of good days the management was very supportive and was not afraid to get their hands dirty too make a difference in someone’s life was the most rewarding aspect of the job


Team work


Was this review helpful?

Not the greatest place, just don't waste your time

When I first started it was fine, but over the year when I worked I got more responsibilities put onto me, and less praise for what I did out of what I was being paid to do. They also fired me after a year due to me trying to take bereavement leave (that fell into the handbook of what I could take).


not paid enough, bad working environment, horrible management
Was this review helpful?

Chill job but bad management

The job is very easy and chill it doesn't pay much but servers have access to certain benefits like free food and long breaks between serving times.The problem is management it is very lacking a lot of times it seems like they don't know what their doing and you never really feel appreciated
Was this review helpful?

Feels like home

This is a great place to work. We work together as a family. Everyone is willing to help one another. The residents are loved and cared for. I am happy here.
Was this review helpful?

Surprised the heck out of me

Show up , do you job and leave. Every job has is downs, but this place is 95% amazing. Motivation from managers missing, but the residents appreciation makes up for it.


Free meals, great people all around, everyday there's a tremendous feeling of accomplishment.


Management doesn't see your hustle or work ethic. But residents do and that makes up for it.
Was this review helpful?

Very difficult place of work.

Many employees are great. Management is very scattered, rude, and overall not helpful. Rude even. Most residents belong in a nursing home not assisted living. Many cannot do for themselves at all. High stress work environment, as management will pile work on associates rather than helping. Definitely the worst job I’ve ever had.


Education classes offered.


Extremely high stress
Was this review helpful?

Apparently No one *wants to work in assisted living

Truly depressing. Super sub par work done (on the building) leaving dumpy apts rented for 10k/month , inept superiors, poor management. Basically everyone is hanging on by a hair and is in a transitional phase or stuck. The only people committed to their jobs (still overworked and underpaid) are the medical staff. Administration , sales , and maintenance departments could care less about the work/residents/employees


Free lunch (unpaid)


The food was terrible/usually leftovers reserved later in the week
Was this review helpful?

The lack of compassion is appalling

There is a general atmosphere of bullying amongst the departments, which is supported by the attitude that supervisors are always in the right. In addition there is a definite lack of senior care knowledge and a lack of empathy. If you care about residents prepare to feel helpless in the process to make their lives better. Upper management couldn’t care less and associates are not valued no matter how hard they work and advocating for the residents and fellow associates is not encouraged. In fact the exact opposite happens if you try.




Apathetic management
Was this review helpful?


Management was ok. Offered a lot of hours due to low staff. Everyone was nice and the residents were sweet. Wished they paid more and the benefits were better.
Was this review helpful?

run for the hills

What is the best part of working at the company?wow the best part of working here was greeting the seniors and always serving with a smile letting them know that they are cared for, some old people are a hit or miss but really getting to know them was really amazing What is the most stressful part about working at the company?Management was so horrible and the kitchen boss was horrible Sonoma Brookdale was slowly falling apart, a lot of my old co-workers have left right after I had left however I loved working there schedule was unprofessional manager always had favoritism other co-workers pay was horrific I always felt unappreciated also was my first place to have a panic attack again loved working for the elder but working for the company was unprofessional and last but least my manager told me I was not carrying enough plates so I ended up carrying to much plates and end up hurting my back ending going to the hospital with a bill that and they didn't even want to help pay for and then said it was my fault then called me a lierWhat is the work environment and culture like at the company?it is not that great or welcoming What is a typical day like for you at the company?clock in and then check out kitchen menu check in with severs see what section you are serving perp food meals communicate with cooks perp coffee, teas, plates put away for serving area
Was this review helpful?

I wouldn’t encourage a roach to work there. They’re only in it for money and increasing residential rate

What is the best part of working at the company?Residents and their familiesMinimal work to do after dinner What is the most stressful part about working at the company?Low pay, you don’t have to be certified to handle or change the patients, they don’t teach you how to change or bathe patient. Some patients are living in rooms with mold in them. Residents still fall even with 3 or more workers on one pod. What is the work environment and culture like at the company?Messy, catty, and poor management. They talk about you with other employeesWhat is a typical day like for you at the company?Hectic most days but nights are smooth.
Was this review helpful?

Learned a lot and got out quickly

What is the best part of working at the company?The employees in IL kitchen are great!What is the most stressful part about working at the company?Everything is funny to the executive chef...he sees your stress as inimportant. What is the work environment and culture like at the company?Highly stressful, every employee is for themselves.What is a typical day like for you at the company?Chaos and stress from beginning of shift til the end
Was this review helpful?

Productive day for me but very toxic working conditions

What is the best part of working at the company?Helping the residents and seeing them smile What is the most stressful part about working at the company?Under staffing and verbal abuse to residents What is the work environment and culture like at the company?Work environment is very toxic starting with management What is a typical day like for you at the company?A good day as long as you remember what’s you are there for which is the residents
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at Brookdale Senior Living. Our community is ready to answer.Ask a Question

Overall rating

Based on 6,898 reviews

Ratings by category

2.9 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Compensation/Benefits
2.7 out of 5 stars for Job Security/Advancement
2.6 out of 5 stars for Management
2.8 out of 5 stars for Culture

Women's ratings

2.5Fairygodboss Score

67%say women are treated fairly and equally to men

33%would recommend to other women

Fairygodboss provides free job reviews for women, by women.

Powered by  Fairygodboss

Compare Brookdale Senior Living with

  • Companies
  • Healthcare
  • Brookdale Senior Living
  • Employee Reviews