Dinning Room Server (Former Employee) – Potomac, MD – August 14, 2017
Unpleasant environment... Most of the time the servers plate the main course and desserts. Always running out of something in the menu. There are arguments among servers,caregivers, cooks and residents. No proper server training.
Med-tech/RCA (Former Employee) – Brookedale Castlehills, San Antonio, TX. – October 16, 2018
The management is really the problem. They dont know how to value their good employees. Beginning with the ED she will smile to your face and start complaining to your supervisor behind your back.They want you to do more than they pay you. They charge you $1.00 every Friday to wear Jeans saying it's for Christmas party and then she changes her mind and says that we will not get one. The only way you get approved PTO is if you find your own coverage because they dont want to deal with that hasle. If we call in we have to show proof of it. But it's ok for the Head nurse to leave because her dog passed away. They make it seems that their problems are more important as than others. They also have favoraites if you dont work for them when they are short staff then you dont matter at all. Also when your passes meds and your out of a particular medication for that resident they tell you to use another residents meds. It's a lot of things Managment doesn't care at all.
Concierge/Front Desk (Current Employee) – Lisle, IL – October 16, 2018
I started in August 2016 as Brookdale Lisle Senior Living's Business Office Coordinator and later moved to a part-time position as the Concierge/Front Desk person when a position opened up because it better suited my background and experience. I also needed to switch to part-time at that time as my aunt who lived at Brookdale needed constant care from me so I needed a more flexible schedule. Unfortunately my aunt has passed on leaving me open to looking for a full-time position as a Front Office Coordinator for which I am extensively qualified.
The management at Brookdale is collaborative and proactive on all fronts. They give us extensive training on how Brookdale expects us to conduct ourselves in order to provide the best customer experience for the seniors that live there as well as our co-workers.
$1.00 per meal, flexible schedule, fun work environment and good code of ethics.
I have a lot of past experience in office management that I am not using as Brookdale's Concierge.
Resident Care Assistant (Former Employee) – Waxahachie, TX – October 15, 2018
Brookdale is a terrible place to work. They start you out at the lowest possible pay regardless of your experience. They are very critical and if an employee needs a day off for whatever reason, they hold it against you. I worked nights and felt like I was a glorified housekeeper with all the "chores" I was expected to do. Terrible place to work
They want the cnas to do some of everybody’s job. I wouldnt recommend anyone to go there. They gossip all day. The DON didn’t have a voice so she let the lady that does the scheduling walk all over her.
Caregiver (Former Employee) – Colorado Springs, CO – October 12, 2018
They over work their employees which is why they are under staffed part time makes more then full time and they have full time hours. Brookdale doesn't give you benefits even paid time off they don't give you that either without trying to call you in. Definitely would not recommend living or working there
SENIOR LIVING (Former Employee) – Lexington, ky – October 12, 2018
Okay place good hours, okay pay, not so good management, loved the residents, people are ok, your there for 12 hrs and have to pay for your meals, they had us filling out paperwork plus passing meds, plus transfers, and escort
Med Tech (Current Employee) – Fairfield, CA – October 12, 2018
Fast pace workplace. Busy is the typical day at work. I like the fact that I learn everyday about Health and medical related. Hardest part of the job is that we are not well compensated with our salary. Too busy, too much work. But the enjoyable part of the job is helping the residents.
Server (Former Employee) – Vacaville, CA – October 11, 2018
you make good friends be it your coworkers or the residents. its good work and is manageable. as time goes by, it will get easier since you will get a sense of what the resident wants and learn their routines.
Executive Director (Current Employee) – San Antonio, TX – October 11, 2018
The most enjoyable part of my job is serving my residents and families. I have learned a lot about time management as well as LTC benefits and VA benefits. I have a great team at my community and we all work together as family.
Server/Hostess (Current Employee) – Oak Park, IL – October 11, 2018
Brookdale Senior Living Inc. is the leading operator of senior living communities throughout the United States. The Company is committed to providing senior living solutions primarily within properties that are designed, purpose-built and operated to provide the highest-quality service, care and living accommodations for residents.
Driver (Former Employee) – Port Charlotte, FL – October 10, 2018
I worked from 7:30 a.m. to 5:00 p.m. Monday. Tuesday, & Friday. I drove residents to their medical appointments and drove them back home. How very fragile the elderly are. Management seemed oblivious to the needs of their employees. The employees were very nice and cared much for those they served. Loading and securing those residents in wheelchairs. I enjoyed conversing with the residents and their escorts.
1/2 hour lunch break.
Limited radio range with the transportation office.