Poor management, Fast paced and Relaxed environment.
Worker (Current Employee) – United States – April 17, 2019
A year plus in brueggers was rough to say the least. Lets get the pros out of the way. My location paid decent and if you really pressed management you could achieve $10/hr + pay as a supervisor. I stress if you press them. The work environment was relaxed and chill, but that led to problems with having little to no structure. Oh aslo you get PTO as a supervisor, not as team member. Basically anything below supervisor is quite terrible. There aren’t specific roles you strictly follow so that leaves you responsible for way too much, corporate wants labor% low so you are CONSTANTLY understaffed (like 2-4 ppl working all day) and brueggers caters to , typically, a very affluent demanding community that expects chikfila/olive garden quality FAST, so written complaints along with verbal assaults are per usual multiple times a week. And management is underpowered and can be very very poor. Overall pay is okay for supervisors, wack for TMs, too much expected of EVERYONE, and not enough help coupled with angry customers leads to burnt out workers. In my year plus turnover was extremely high
(employees lasted on avg about 2-10 weeks and not b/c they were fired). Bad job...cool people.
Stress, Pay, Management, Understaffed