Managers do not listen, strict environment, no discounts what so ever
Food Service Worker (Former Employee) – Denton, TX – October 17, 2018
Fast paced, cut throat, rude employees, managers seem pompous, only way to advance is who you know or who’s butt to kiss, no breaks, have to ask permission to use bathroom, cannot have cell phone turned on at all, cover any tattoos, employees are easily replaceable you are just a number to them
Deli Associate (Former Employee) – Temple, TX – October 7, 2018
Been in food & beverage for 30 yrs. Absolutely the worse company I’ve ever worked for! Micromanaging at it’s worse! Monitor employees every move. Literally! Cameras and audio EVERYWHERE. 8 hr shift (usually more if busy!) you are allowed a 5 minute “moment” as they call it. You pay full price and pay cashier, then work until your food is ready. You can not sit, must stand at small round table and eat. They record you while you eat. If longer than 5 min, you will be called to the office and told you were “watched” and took too long. You are assigned side work as well as your required work in your area, so they get every penny out of you. If caught idol for even a second, they will add more side work. Obvious display of partiality from management. Treated better if you’re in “the click”! Good, hardworking coworkers and it is so sad the lack of respect they give you. Employees are usually from rural areas around store locations and do not have much to choose from that offer decent pay. If asked what do you like about working at Buc-ee’s, reply “the money”. The owners have made a fortune and show such a lack of respect to those good people who make it happen for them!!!
I should have ran in the other direction after the interview process. It consisted of the manager constantly ragging on Buc-ee's (maybe as an interview tactic) about how horrible it was. (No breaks, no chairs, if you're on the phone its immediate termination etc. Weirdest part was finding out they are recording you on video camera and audio recording you, even in bathrooms.) Since I needed a job badly, I tried justifying how horrible other people have described Buc-ee's the best I could do. I was extended an offer the next day.
I worked the second shift (2-10pm) and was expected to show up early and clock in on time. I was also expected to stay until midnight countless times. Very disorganized. Managers play favorites.
Finally left this job after finding a better job with better pay. Buc-ee's has a high turnover rate, a word of advice is to never care too much about a job that will replace you in a day. The stressful work environment is not worth selling your soul to make $15/hr.
Deli worker (Former Employee) – Wharton, TX – September 21, 2018
Managers are by far the worst thing about this job but if you are okay a fast pace workplace with no motivation from management instead of hours of overtime in summer time and less hours during slow times then this might be the job for you also I might mention no lunch Breaks Allowed you have 5 minutes to eat your food also no raises whatsoever unless you are willing to move up which requires more work hours and a signed contract but good for someone who's going to school and doesn't have a family
Overnight Team Leader (Former Employee) – New Braunfels, TX – August 29, 2018
Poor management you can't have your own idea and run it across your manager it must be his idea and his way. I worked for this company for 3 yrs and the turn over rate was so bad. Employees are treated like there nothing they can hire someone to replace you in a heart beat and they aren't going to hide that fact from you.
No lunches even if you work more than 9 hrs, no phones, not able to sit down to take a five min break, they record you when you are pumping to provide food for your baby.
Food Service Worker (Former Employee) – New Braunfels, TX – August 28, 2018
The money at Buc-ee's is always the draw! The problem with that is, with the money comes bad management, terrrible turnover rates and knowing that everything you do and SAY is audio and video recorded, EVERYTHING. Rather than building employees up they knock you down and kick you in the cut. There is no professional development, no comrodory and no sense of teamwork. Unfortunately, like most businesses that get to big too fast, they will have to crash and burn before they can rise from the ashes and be the kind of company Texans can be proud of.
Buc-ee's Management and HR could learn a few things from the great businessman Richard Branson, "Take care of your employees and they will take care of your business" "Train employees well enough so they can leave, treat them well enough so they don't want to."
Worked 10 hour days, managed a team of 15 people over 3 shifts. Receiving and checking in merchandise and placing the merchandise on the sales floor in appropriate locations. The culture is very fast paced with emphasis on customer service. This was an awesome job for me to round out 40 years of retail.
A typical day at Buc-ee's was always very fast paste and always had you busy until time for shift change. You learn quick how to work with the fast flow of the job and in my experience made me a much better worker.
Cashier Associate (Current Employee) – Lake Jackson, TX – August 26, 2018
It is a good place to work for people who are in college or for people who don't necessarily need a job to live off of. Pay is good but not something you can live off of unless you are a manager. This job is for people who actually want to work. showing up to work does not make you employee of the year like some young people think. they are very strict and try to treat everyone equally.
It was a great place to work. The managers were friendly and easy to approach. It was a fun place to work with great people. The breaks were short but you got payed for them. I felt safe there, and that I could talk to my bosses as people.
Team Lead (Current Employee) – Fort Worth, TX – August 21, 2018
My typical day at work is making sure all of my cashiers have arrived at work are effectively staying busy, continuously cleaning ect. I make sure I send every cashier on their moments which last 5-7 mins. I handle any calls or help that the cashiers need, refunds, upset customers, messed up IT equipment which I would put work order in and do as told to fix, ect. The management at bucees was great I have so many people to look up to and learn from. The hardest part about my job is that that no matter how well you do your job and how much you want to succeed there will always be that one person you does not want you too.The most enjoyable part of my job is helping the customers with what they need, and improving everyday at work. I am willing to work hard and do what is needed to be successful.