Don't be fooled by the promise of a better Telecom environment.
Support Technician (Former Employee) – Southfield, MI – July 31, 2018
The ability to work from home paired with a progressive salary (at least for the underpaid telecommunications field as a whole) paints an idyllic picture for the aspiring employee of a smaller business telecom provider. At first appearance, the smaller staff promotes an image of closeness and teamwork, claiming to dedicate their focus on field/technical knowledge and customer satisfaction.
See below in Advice to Management.
Advice to Management
A skilled employee is valuable, but a skilled informed and well-managed employee is even more valuable. Upper management, let your department managers make their own decisions. You hired them for a reason, which appears to be to make your own ends meet rather than allowing your employees to be successful. Team managers are unavailable and uninterested in your personal progress, despite making promises they ultimately can't and won't keep. They will allow you to fail after setting up a "success plan" with you. For a communications company, perhaps it would behoove your management team, large and small, to learn how to effectively do the very thing you provide external support for.