Burns & Wilcox Employee Reviews

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3.0
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very quite and not alot of communication
Receptionist & Data Entry (Former Employee) –  Fresno, CAJanuary 16, 2019
office is very quite, every keeps to them selves , there is almost a high school like feel, there are cliques. the branch manager seems to never be there,
Pros
free coffee
Cons
you can get very bored
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3.0
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Great compensation, terrible management.
Underwriter (Former Employee) –  Arlington, TXJanuary 14, 2019
This is a great place to learn and the compensation/benefits are competitive. The problem is management.
Two of the Directors have been there 25+ years and they are also team leaders. They openly discuss their subordinates with other employees, making disparaging remarks and belittling others, behind their backs. Because the Directors have been there so long, they have many top producing agents referring business to them. They have so many agents sending them business that they don't get to all of the submissions, but won't share them with other underwriters because they want to continue to get those submissions to bolster their numbers. The Directors are willing to answer any questions you might have, but be warned: they will discuss you and your questions as soon as your back is turned. I was working late one evening and heard one of the Directors bad mouthing everyone on her team to one of her 23 year old team members. She even made fun of a woman's stutter. If these two weren't there, I think it would be a more positive and pleasant environment.
Pros
Professional growth is encouraged. Competitive compensation.
Cons
Management is unprofessional and mean spirited.
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1.0
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Very fast paced and wide variety
Commercial Lines Underwriter Assistant (Former Employee) –  Indianapolis, INJanuary 6, 2019
II used my previous experience and process to the best of my knowledge and assisted the agencies with any questions or concerns they had. Apps would come into the online system - I would review them and process them if they passed the requirements. If not I would contact the agency and we would resolve any issues. Renewals and Endorsements were processed in timely manners. Worked with a variety of Insurance Companies with many different processing systems. It was challenging and interesting at the same time. I enjoyed seeing some of the higher risk type accounts and the many different processing systems.
Pros
Regular work hours, shorter drive time.
Cons
Low wages, A lot of competition within the office environment.
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5.0
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Great place for people looking to be challenged
Assistant Underwriter (Current Employee) –  St. Louis, MOOctober 5, 2018
I love working here. The manager is won't take BS and expects a lot. Employees have grown better because of this. Co-workers are great and very helpful. Expect a full work load every day and to be held accountable for not getting work done. Insurance is a constantly evolving industry and you will never have a dull day.
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1.0
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Stressful
Underwriter (Former Employee) –  Hunt Valley, MDJuly 29, 2018
Management did not how to communicate effectively. Management was big on retaliating if you complained or questioned their authority. Management showed favoritism to certain employees. Pay raises or lack of pay raises were not communicated unless you inquire, then you would be given untruthful answers,
Pros
working from home
Cons
The company/branch itself
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3.0
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Insurance
Underwriter Assistant (Former Employee) –  Columbia, MDJuly 23, 2018
This was a small very fun place to work very little staff but a big team effect . The company was closing and I was laid off, I would love to have stayed
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5.0
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Great place to work. Amazing manager and great benefits.
Personal Lines Underwriting Assistant (Former Employee) –  Houston, TXJuly 16, 2018
This is a great place to work if you enjoy being a part of a team. They have competitive pay and great benefits. They have a great network of agents to bring in business and keep you busy.
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5.0
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Great place to be
Commercial Underwriting Assistant (Former Employee) –  Nashville, TNJuly 10, 2018
You work hard and they will compensate and move you up. Simple as that! Hardest part of the job was getting trained. They basically throw you in and you sink or swim.
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2.0
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Not an environment that I enjoy
Associate Broker (Current Employee) –  Dallas, TXMay 17, 2018
Not a great place to learn or gain experience. Came on as an Associate Broker to re-learn the wholesale side of the insurance business. I have been out of the wholesale side of insurance for 7 years. This is not a great match for me.
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3.0
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Good place to get your start in Insurance
Underwriter (Former Employee) –  Chicago, ILApril 4, 2018
This company is a decent place to get your foot in the door in insurance. Not a lot of experience or guidance from management. Kind of a free for all figure it our for yourself kind of environment.
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3.0
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Underpaid and overworked
Lead Assistant Underwriter (Current Employee) –  St. Louis, MOMarch 21, 2018
Not a good work/life balance. Expect employees to work in excess of 50 hours a week regularly. St. Louis office is under new management and new manager although tried to be inspirational, comes across unapproachable and always on his cell phone.
Pros
Assistant Managing Director and Personal Lines Underwriters are amazing.
Cons
New Management
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5.0
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Great Place to work and learn
Professional Lines Broker (Current Employee) –  Alpharetta, GAMarch 7, 2018
The culture at Burns & Wilcox is very competitive but fair. They do take the time to train you for your position in the company. The work life balance is excellent. The only detracting factor is the rate of advancement
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5.0
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Underwriter
Surplus Lines Underwriter (Former Employee) –  Metairie, LAJanuary 9, 2018
Burns & Wilcox purchased Cygnus Services and I joined there team in Metairie.
Competitive and fast paced environment.
I joined Cygnus and worked there about 1.5 years.
I worked at Burns & Wilcox for 1 year.
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3.0
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Okay place to start your career or stepping to the next broker
Commercial Lines Underwriter (Former Employee) –  Centennial, COJanuary 5, 2018
Okay place to start you career or stepping to the next broker. Management is very young and inexperienced. Tends to not listen to those who were not hired by him.
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5.0
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Experience
Receptionist (Former Employee) –  Fresno, CA 93711December 28, 2017
My first job, flexible with my school schedule. Benefits are great, 401k, office setting, friendly supervisors as well as employees. I do recommend this establishment
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4.0
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Fun Environment, Good training for new to insurance
Commercial Lines Underwriter (Former Employee) –  Farmington Hills, MINovember 8, 2017
Family run business selling E&S insurance to businesses. Pros: Fun environment with lots of events, good training and continuing education. Cons: Long hours, high pressure sales
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1.0
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Stay Away
Assistant Underwriter (Former Employee) –  St. Louis, MOOctober 30, 2017
This company has problems starting from the top. The CEO manages with fear and it is shown via the branch managers. The turnover rate is extremely high and has a very poor culture. New hires realize very quickly what they got themselves into.
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4.0
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Good work ethic will keep you at a steady pace in a friendly environment.
Assistant Underwriter (Current Employee) –  Metairie, LAAugust 23, 2017
If you are pursuing a career in insurance, Burns & Wilcox is an excellent choice to get your feet wet and carry you through your career. New hires are treated with patience and respect.
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1.0
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Not a good place to work
Undwriter Administrator (Former Employee) –  Hoover, ALAugust 21, 2017
Because of the type of business the company does, the process of moving into a higher position is limited. The training process needs a drastic improvement/change. The pair is based on how they feel about you not your experience. Benefits are good. Work hours are typical, but overall atmosphere is draining and unhappy.
Pros
Benefits
Cons
Pay, Promotions.
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4.0
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Strong goal-oriented company expanding globally
Accounting Cancellation Administrator (Current Employee) –  Murrells Inlet, SCAugust 20, 2017
While every company has its plusses and minuses, overall this company is great to work for mainly due to my-coworkers, many of whom have been with the company 10 or more years.

Room for growth and promotion aren't always there unless you are in underwriting. Support staff seldom get promotions or bonuses.
Pros
15 days vacation; numerous special parties or events with co-workers
Cons
Not enough pay and minimal raises
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Overall rating

3.2
Based on 60 reviews
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3.3Work/Life Balance
3.3Compensation/Benefits
2.7Job Security/Advancement
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2.9Culture

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2.4Personal Development

3.1Career Opportunities

2.2Family Support

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