Butler Medical Transport Employee Reviews

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5.0
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Transport Company
NREMT-B (Current Employee) –  Towson, MD 21286March 7, 2019
It’s pretty simple if you just do your job. Pick up patient then drop off patient and don’t drop the patients. Do your reports, show up in uniform, be on time... etc pretty basic stuff here.
Pros
Great co workers
Cons
It’s busy but busy means job security
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1.0
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Not worth it
EMT-B (Former Employee) –  Hagerstown, MDFebruary 27, 2019
Butler ambulance is not worth working at, at all. Due to the favoritism they show to other employees, you will run alot of unethical calls especially calls in areas where other offices are more closer to. They don’t listen or investigate complaints that you have about people in management. And the management is filled with habitual liars. Dont waste your time, not too mention that they barely want to pay for overtime, which causes alot of stress for a person to maintain stability with the cost of living.
Pros
Not being stuck inside a building all day
Cons
The job
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1.0
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They Do not Care
EMT-Basic (Former Employee) –  Beltsville, MDDecember 19, 2018
Management show favoritism to certain employees and they work you like a dog your just another worker. My manager never answered the phone if you needed to get in contact with him. Also they will blame you and lie on you and terminate you without evidence, especially when its something you have not done.
Pros
Coworkers
Cons
management
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1.0
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Horrible management
Paramedic (Former Employee) –  Beltsville, MDNovember 9, 2018
Management destroys what could be a great company to work for. Overall coworkers are great and the work is easy. Equipment is subpart as are the ambulances.
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1.0
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poor Management
Dispatcher/Call (Former Employee) –  Towson, MDOctober 30, 2018
Management does not do their jobs, allows employees to be sexually harassed and or touched while on the clock. The constant nit picking from human resource.
Pros
Enjoyed the concept of the job
Cons
Management and horrible work environment
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3.0
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My review
Emergency Medical Technician (Current Employee) –  Hagerstown, MDJuly 26, 2018
working for butler has been an over all ok experience. There is no flexibility in scheduling. I have been trying to switch my work schedule and they have not been able to accommodate. They also, changed my shift hours with a very vague warning. The benefits available, are not affordable on my income that I make at the company. The vacation time accrual is 2 hours per every 80 hrs worked. This is highly inconvenient. Ive been at the company almost a year and I have only earned 9 vacation hours. Management is poor in the sense that communication is non existent unless you are being reprimanded for something you have done. I put in for a day off and my request went ignored without reason. The equipment is old and outdated. The units are poorly maintained.

The best part about working at Butler is the shift differential.
Pros
Shift differential
Cons
poor management, poorly maintained units, benefits, flexibility
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2.0
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needs improvement in many areas
Emergency Medical Technician (Current Employee) –  Towson, MDJuly 6, 2018
Need to improve employee relations, keep vehicles and equipment better maintained, stop micro managing employees, upper management needs to respond to employees email and voice mail instead of seemingly ignore (don't respond)
Pros
meet interesting people, work outside not in an office
Cons
micro manage employees
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1.0
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Burn out
EMT-B (Current Employee) –  Gaithersburg, MDMay 14, 2018
this company makes many mistakes and blames it on their employees. the company will run you into the ground with how much work they push. they take calls when they know they don't have the resources and then blame it on the crews when they are late or moving slow because its their 5th call in a 8 hour shift
Pros
Pays decently compared to other companies but still not enough for the work load
Cons
everything else
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2.0
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Crazy busy, productive job
EMT-B (Former Employee) –  Woodlawn, MDOctober 18, 2017
This was a crazy busy job. You ran all day and never knowing where you were going next was kind of fun. There were many days that you wouldn't get off work until 3 hours after you were supposed to and that wasn't fun. That was the main thing I didn't like about this job.
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1.0
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Never work here
Emergency Medical Technician / Driver (Former Employee) –  Towson, MDAugust 5, 2017
If you want to work for a company that does not care about your safety, This company practices unsafe and unethical behavior. Also they violate labor laws on a consistent basis.
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1.0
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Terrible place to work for
Nationally certified emergency medical technician (Former Employee) –  Hagerstown, MDMay 24, 2017
The pay is terrible, the equipment is worse. Do yourself a favor and please go work for city or county instead. Also, the management and the dispatch are all bullies.
Pros
None
Cons
Everything
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3.0
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A good stepping stone
EMT-B (Current Employee) –  MarylandMay 20, 2017
This is a company that struggles a lot with progress. The old complaints from people used to be the trucks never get fixed properly - only just enough to get them *technically* road ready, dispatch is always against you, and management couldn't care less. Luckily now the trucks are being taken care of, and some of the problems with the management are no longer with the company. They still struggle with dispatching, sending calls to crews based on the times they go available instead of planning several steps ahead to keep things in order, and they have a hard time adapting to issues as they arise.

Most people only stay for a few months then move on to something else. The full-time benefits aren't very good, vacation is hard to schedule, and the healthcare package is awful. If you have a bad manager then full-time employees are overworked to exhaustion because they have no control over what days they work. It's so hard for you to get time off or to say you aren't available.

However, the company as a whole is still trying to improve, and it is very slowly getting better. Like I said in the title, this job makes a good stepping stone for something else, you'll get a lot of experience dealing with the chronically ill, you just have to be able to roll with the punches.
Pros
fun coworkers, great for part timers
Cons
awful benefits, full timers overworked/overused, poor work/life balance
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4.0
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Great place to work in the private ambo world
EMT-P (Current Employee) –  Beltsville, MDMay 17, 2017
They pay at the higher end for NR EMT-B & EMT-P. Larger company that seems to be constantly growing. It's good experience if you are looking to gain knowledge with patient care
Pros
High pay, lots of ot
Cons
Pay ranges based on your home office and schedules change constantly
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4.0
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Private ambo
EMT-B (Current Employee) –  Gaithersburg, MDJanuary 24, 2017
Compared to other private ambo companies it's one of the better, epescially pay. Equipment and truck are average but if you are looking to work and pick up overtime this company is a good place to be
Pros
Pay, overtime
Cons
Equipment, dispatch
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1.0
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Horrendous company.
EMT (Former Employee) –  MarylandDecember 30, 2016
Horrible management. Terrible scheduling. Some of the worst equipment in the state. Management has no care for employees and patients. Pay is the only redeeming quality, some of the best pay for private ambulance in Maryland.
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3.0
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about average for private ambo in this area
Paramedic (Current Employee) –  Baltimore, MDMarch 29, 2016
the pay is the only reason anyone stays here. $26/hr for paramedics. and $18/hr for NREMT-B. other than that this place sucks.
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3.0
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Job was ok
Emergency Medical Technician (Former Employee) –  Beltsville, MDDecember 27, 2015
Co-Workers are really fun and cool people. Some of the friends you make while working here are the best part of working here.
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3.0
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ok company
driving the ambulances and customer service (Former Employee) –  Hagerstown, MDDecember 26, 2015
Company needs to be more concerned about their employees and their safety then the bottom line at times. The management is about getting the money not so much about what is going on in the field. Doing the job is amazing, the patient contact is amazing.
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5.0
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Very face-paced environment with a ton of upside
Operations Manager (Former Employee) –  Towson, MDNovember 4, 2015
Work hours varied, considering the business is 24/7/365. Never a dull moment. The job is extremely validating from a moral perspective, in knowing that we were there to assist people's loved ones in a time of need.
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1.0
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Don't bite on the pay rate
Paramedic (Current Employee) –  Field OperationsSeptember 10, 2015
Pay rate is far above what others are offering. The reason being is the workload, the toxic environment management propagates, terrible equipment, terrible benefits, last minute schedule changes, favoritism, mismanagement, and overall clueless employees who have risen to their level of incompetency.

A typical day entails piecing together a unit that may or may not be in compliance with DOH, MIEMSS, or COMAR. Then, you are off to run nonstop until your unit breaks down & then run some more. Report writing is a struggle with the asinine fields you must fill out, including a stroke scale for ever set of vital signs. If you fail to complete your reports, your pay is held; nevermind the unreliable computers & internet, or the fact that on a night shift, you have to sit in the back to have light to write a report b/c the majority of units don't have working map or dome lights in the front. The field personnel are a blast to work with for the most part b/c everyone pretty much comes to embrace the suck. However, there are the brown-nosers who feel that sub-par equipment & non-compliant units are just fine as well as people who are plain lazy & won't take their runs/drag out runs to not work as hard. It is not uncommon for me to spend virtually every minute of my shift assigned to a run; even while other crews sit idle by. As much as I love pay day & earning money hand over fist on OT, I typically avoid it as the stress & fatigue burn me out and crush any hopes of productivity on my precious days off.
Pros
Field personnel will embrace the suck with you, pay is on par to above par with the high end of the industry in MD.
Cons
Management, Hr, benefits, dispatch, equipment, workdays, scheduling
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Overall rating

2.4
Based on 28 reviews
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2.3Work/Life Balance
2.1Compensation/Benefits
2.1Job Security/Advancement
1.7Management
2.1Culture