Intern (Former Employee) – Hagerstown, MD – December 23, 2018
*stressful *leadership, problem solving * management is a joke *most employees out for themselves *hardest part is needing help and getting attitude *most enjoyable are the 10% of people who are not jerks
EMT-B (Former Employee) – Hagerstown, MD – February 27, 2019
Butler ambulance is not worth working at, at all. Due to the favoritism they show to other employees, you will run alot of unethical calls especially calls in areas where other offices are more closer to. They don’t listen or investigate complaints that you have about people in management. And the management is filled with habitual liars. Dont waste your time, not too mention that they barely want to pay for overtime, which causes alot of stress for a person to maintain stability with the cost of living.
EMT-Basic (Former Employee) – Beltsville, MD – December 19, 2018
Management show favoritism to certain employees and they work you like a dog your just another worker. My manager never answered the phone if you needed to get in contact with him. Also they will blame you and lie on you and terminate you without evidence, especially when its something you have not done.
Emergency Medical Technician (Current Employee) – Hagerstown, MD – July 26, 2018
working for butler has been an over all ok experience. There is no flexibility in scheduling. I have been trying to switch my work schedule and they have not been able to accommodate. They also, changed my shift hours with a very vague warning. The benefits available, are not affordable on my income that I make at the company. The vacation time accrual is 2 hours per every 80 hrs worked. This is highly inconvenient. Ive been at the company almost a year and I have only earned 9 vacation hours. Management is poor in the sense that communication is non existent unless you are being reprimanded for something you have done. I put in for a day off and my request went ignored without reason. The equipment is old and outdated. The units are poorly maintained.
The best part about working at Butler is the shift differential.
Emergency Medical Technician (Current Employee) – Towson, MD – July 6, 2018
Need to improve employee relations, keep vehicles and equipment better maintained, stop micro managing employees, upper management needs to respond to employees email and voice mail instead of seemingly ignore (don't respond)
meet interesting people, work outside not in an office
EMT-B (Current Employee) – Gaithersburg, MD – May 14, 2018
this company makes many mistakes and blames it on their employees. the company will run you into the ground with how much work they push. they take calls when they know they don't have the resources and then blame it on the crews when they are late or moving slow because its their 5th call in a 8 hour shift
Pays decently compared to other companies but still not enough for the work load
EMT-B (Former Employee) – Woodlawn, MD – October 18, 2017
This was a crazy busy job. You ran all day and never knowing where you were going next was kind of fun. There were many days that you wouldn't get off work until 3 hours after you were supposed to and that wasn't fun. That was the main thing I didn't like about this job.
EMT-B (Current Employee) – Maryland – May 20, 2017
This is a company that struggles a lot with progress. The old complaints from people used to be the trucks never get fixed properly - only just enough to get them *technically* road ready, dispatch is always against you, and management couldn't care less. Luckily now the trucks are being taken care of, and some of the problems with the management are no longer with the company. They still struggle with dispatching, sending calls to crews based on the times they go available instead of planning several steps ahead to keep things in order, and they have a hard time adapting to issues as they arise.
Most people only stay for a few months then move on to something else. The full-time benefits aren't very good, vacation is hard to schedule, and the healthcare package is awful. If you have a bad manager then full-time employees are overworked to exhaustion because they have no control over what days they work. It's so hard for you to get time off or to say you aren't available.
However, the company as a whole is still trying to improve, and it is very slowly getting better. Like I said in the title, this job makes a good stepping stone for something else, you'll get a lot of experience dealing with the chronically ill, you just have to be able to roll with the punches.
fun coworkers, great for part timers
awful benefits, full timers overworked/overused, poor work/life balance
EMT (Former Employee) – Maryland – December 30, 2016
Horrible management. Terrible scheduling. Some of the worst equipment in the state. Management has no care for employees and patients. Pay is the only redeeming quality, some of the best pay for private ambulance in Maryland.
driving the ambulances and customer service (Former Employee) – Hagerstown, MD – December 26, 2015
Company needs to be more concerned about their employees and their safety then the bottom line at times. The management is about getting the money not so much about what is going on in the field. Doing the job is amazing, the patient contact is amazing.
Work hours varied, considering the business is 24/7/365. Never a dull moment. The job is extremely validating from a moral perspective, in knowing that we were there to assist people's loved ones in a time of need.
Paramedic (Current Employee) – Field Operations – September 10, 2015
Pay rate is far above what others are offering. The reason being is the workload, the toxic environment management propagates, terrible equipment, terrible benefits, last minute schedule changes, favoritism, mismanagement, and overall clueless employees who have risen to their level of incompetency.
A typical day entails piecing together a unit that may or may not be in compliance with DOH, MIEMSS, or COMAR. Then, you are off to run nonstop until your unit breaks down & then run some more. Report writing is a struggle with the asinine fields you must fill out, including a stroke scale for ever set of vital signs. If you fail to complete your reports, your pay is held; nevermind the unreliable computers & internet, or the fact that on a night shift, you have to sit in the back to have light to write a report b/c the majority of units don't have working map or dome lights in the front. The field personnel are a blast to work with for the most part b/c everyone pretty much comes to embrace the suck. However, there are the brown-nosers who feel that sub-par equipment & non-compliant units are just fine as well as people who are plain lazy & won't take their runs/drag out runs to not work as hard. It is not uncommon for me to spend virtually every minute of my shift assigned to a run; even while other crews sit idle by. As much as I love pay day & earning money hand over fist on OT, I typically avoid it as the stress & fatigue burn me out and crush any hopes of productivity on my precious days off.
Field personnel will embrace the suck with you, pay is on par to above par with the high end of the industry in MD.