Global Forwarding Agent - Air Export (Current Employee) – New York, NY – February 17, 2019
Supportive management where everyone is encouraged to contribute. Employees are a tight knit group who also support each other in work and life. Daily life is fast paced in air and attention to detail is a must.
ACCOUNT MANAGER (Current Employee) – Greater Los Angeles Area – February 16, 2019
Working for C.H. Robinson has been a mixed bag. The industry provides a high stress environment and the company does a poor job of insulating its employees from that. They do provide industry standard benefits and great name recognition in the industry. There is limited room for growth internally as they are moving to leaner management opportunities . The company like so many others is becoming more flat as organization and pushing automation to fill the gaps.
Logistics Coordinator, FT (Current Employee) – Eden Prairie, MN – February 4, 2019
My team lead and direct report successfully created a work environment where workers felt unprepared, unequipped, unsupported, and undervalued. This was truly a meat grinder of a work place. I was shown quickly that I was replaceable, and while still in the first two months of work, was not being supported or counseled on improving efficiency and accuracy of work, then shamed for not being an effective team member. My two supervisors made the work place uncomfortable, undervalued their employees, were not attentive or helpful beyond initial training, and then critical, patronizing, and shaming when a question was asked. The culture of this team in particular stood in stark contrast to other teams and team leads who seemed to actually value their employees. CH Robinson isn't bad from top down. But the LTL Cold appointments team has an individual in charge who is not a leader, barely kind, and while knowledgeable, is committed, interested, and values the completely incorrect facets of the job. This person does not lead. Does not inspire. And only "manages" in the very technical sense. Thumbs down.
Account Manager (Former Employee) – Chicago, IL – January 31, 2019
The most enjoyable part of this job is the friends you'll make as the building hosts 1000+ employees. The hardest part of this job is your mistakes will be amplified while your successes are overlooked.
Little to no room for substantial career advancement, undesirable location far from CTA train lines
Account Coordinator (Current Employee) – Eden Prairie, MN – January 30, 2019
I have a lot of issues with CHR. Benefits are good, but that's about it. Lots of turnover. Management needs some improving. My department grew too fast so I feel more like a number than a member of the team.
CH Robinson was a good company (3 out of 5) overall to work for. The Memphis branch does not provide much career and personal development compared to their corporate philosophy.
Benefits like health and PTO were generous. Maternity leave is currently (as of 2019) 10 weeks at 100% paid and paternity leave is 2 weeks at 100% paid.
It was a good place to work with a limited ceiling at the Memphis branch for advancement. The lowest tier role for the customer group is Account Coordinator with advancement potential to Account Manager > Key Account Manager. Limited supervisory positions and only two management positions currently. They have three groups in Memphis: customer group, carrier group, and LTL.
I'd recommend people working for CH Robinson if you're looking for a logistics career with autonomy. If you're someone that needs on the job training and hands-on training, you might look elsewhere.
Benefits and culture
Limited local training and not much room for advancement past Account Manager
Operations Representative (Current Employee) – Conshohocken, PA – January 24, 2019
I really like the company and the branch I work for, but it is really hard to see advancement which is why there is a high turnover rate. I do a lot more work than I am paid for and wish advancement was quicker than it is
Intensely positive corporate culture. They oversell the benefits and career planning a bit. Almost every job included being on the phone constantly. Bad customers were given to newer employees to push growth. Bonuses were discretionary (this was a few years ago) and not tied directly to any sales or quantified. Worked there for base salary with no bonus for the first year on the agreement. Ended up leaving before that year was done. Some people who had several years in were doing well with bonuses. Many days you stay late. Almost every day everyone started pretty early. Sales targets weren't that reasonable or attainable. Competition and claims from dominant branches makes things difficult and has caused some consolidation between offices.
Decent ERP. Branch management shelled out for some lunches and group events, mostly positive reasonable people are hired, corporate training in MN is great if you get picked to go
Angry customers over issues you can't control or fix with freight carriers. Some long days.
Operations Representative 4 (Former Employee) – Eden Prairie, MN – January 22, 2019
Office environment is gossipy, unprofessional. I liked there was never "down-time", the phones are always ringing and there are always several hundred unanswered emails. Though, you aren't ever just left alone to work; people are always spreading there negativity around. It's uncomfortable. Not a team atmosphere.
Interning at CH gave me the opportunity to get my foot in the door in an industry that, at first, I had very little interest in. As an intern, they provided me with a mentor within account management that cared and taught me a lot about the transportation industry.
There are many opportunities with this company. As long as you do your job management will let you do it with minimal interaction. You must prove that you are capable to do the job though. Overall, I loved working for them.
Horrible management, horrible system to work on, management doesnt care about their employees. I would not recommend working here. Alot of 2 faced phony unprofessional people which makes it a very uncomfortable atmosphere to work.