The favoritism. the lazy old ladies that never do anything but laugh in each others offices all day while the call floor does nothing and drops calls and is on their phones
Answered - Account Representative (Current Employee) - El Paso, TX
Management, and the lack of communication.
Answered - Customer Service Representative (Former Employee) - Kings Mountain, NC
Not being utilized properly for my particular skillset(s)
Trainers that are not qualified to be trainers that are required to train materials for the clients.
Answered - Corporate Trainer (Current Employee) - Pittston, PA
They can't wait to write you up. Computers don't keep accurate time, you have to check on the computer!
constant nit picking of every call.
Answered - Customer Service Representative II (Current Employee) - Kings Mountain, NC