Currently working as phone nurse in call center taking inbound calls
nurse taking incoming calls (Current Employee) – Horsham, PA – December 13, 2018
I've been working there for about 5 years and on my team specifically, I cannot advance any further in my position so that is a big downfall. Your team really depends on how your manager is, they can make it or break it. It's a fun place to work but you never know if you will have a slow day or fast day since it's a call center. The job is easy to learn for some but many people just can't get it. You have to be good with computers and learn fast and multitask. Health benefits are meh, PTO is good starting off with 2 weeks per year. for full time All major holidays are paid and off for most programs, no weekends for most programs. The company just got purchased by another company, so future is feeling not so secure. Nurses actually make decent money comparable or even more than most care facilities or doctor's offices but if you don't have a degree or nursing license you really won't make much here.
Pay, Pto, paid holidays, fun atmosphere, fun activities, prize giveaways and holiday parties
upper management, no room for advancement, no sick days, all tied into PTO and no matter what a call out gets you points which accrue until firing.