IT - Deployment (Former Employee) – San Antonio, TX – November 24, 2018
Always had something to do. Imaged new laptops and desktop computers. Deployed new hardware to users as well as backup user data to restore. Traveled to different sites for installs. People were really nice at the company.
Journeyman (Former Employee) – San Antonio, TX – March 13, 2019
Horrible management. Horrible hours. Lack of employees makes shift work and hours very grueling. The union has their hands in everyone's pockets. Very low morale in the workplace. Rumors run very rampant. Favoritism is huge and obvious. Company wastes so much money.
Customer Service Rep II (Current Employee) – San Antonio, TX – December 25, 2018
stressful customer service multitasking management number driven zero tolerance on tardiness on call 24/7 raise could have been much better at times cost of living higher training class too short for material provided the hardest part of job is multi tasking during the incoming call and caller hangs up prior to closure
lunch provided during overtime and bad weather days
Engineering Intern (Former Employee) – San Antonio, TX – November 13, 2018
Everyone there was very friendly and wanted to continuously help. I learned a lot about how the overall utility company worked. I spent time with each department and was only met with patience and coworkers who only wanted to help me understand.
Energy Advisor (Current Employee) – San Antonio, TX – November 12, 2018
CPS Energy is a dynamic organization. While our operation revolves primarily around power plants and transmission lines, we are more than just engineers and equipment operators. Your co-workers can be found downtown, at one of our suburban customer service centers, or at any of our plants, substations or work sites. Altogether, we are part of a billion-dollar utility responsible for providing a valuable service to our community. Learn more about your company.
Control Room Operator (Former Employee) – San Antonio, TX – September 25, 2018
You always have the feeling that you are about to get fired. you are not allowed to make mistakes unless you are upper managements pet. The union does not care about the individual worker, only appeasing management. It is a very poorly ran company from the CEO, Vice Presidents and to Managers. I have never seen such incompetency in management before.
Utility worker (Current Employee) – San Antonio, TX – September 19, 2018
Labor work 40hr a week
Learned < Natural Gas pipe line working on live blowing gas leaks about what kinds of gas pipe we use which is High grade Polly urethane pipe also how to fuse the pipes together or wild them and also about Plastic cupeling for the polly pipe and what fitting were certified for the pipe
Management <grate management communicate very well with works also help when needed
Work culture < alway open for opinion grate people to work around great environment
Analyst (Former Employee) – San Antonio, TX – September 17, 2018
The Company used to be a very tightly knit family; that has all ended with the elimination through attrition of hundreds of high paying, good jobs that benefitted the community and their replacement with contractors who are not loyal to San Antonio ratepayers or the company. They satisfy their contracts, collect their pay and leave.
Stable employment with the best retirement plan in the San Antonio area.
Poor management and employee morale, below market level pay.
CPS Energy is a Changing Culture with a Drive for Customer Service
Manager - Engineering (Former Employee) – San Antonio, TX – August 6, 2018
A typical day at work means you come to your office or job site prepared to start immediately after a few pleasantries with your coworkers. Everyone has a job to do, and successful completion of assigned tasks meant the next phase could begin by another.
Management values progressive employee improvement in their job skills, leadership potential, and keeping an eye out for any potential process improvement that could be implemented. Unfortunately, many directives for employee improvement were not implemented because of budget cuts contradictory to the other goal.
The workplace culture mandated by C-Level management was good, but there were notable contradictions with instructions filtered down to lower level & field employees.
Flexible work schedules are available to most employees.
Health care costs are noticably increasing, but the employee options are fair.
MAIN CREW FOREMAN/OUTSIDE SERVICE INSPECTOR (Former Employee) – San Antonio, TX – June 18, 2018
I enjoyed my career at CPSENERGY I learned a lot of skills on the job training also had a lot of training classes to keep my skill level high, The management was great they always had time for the employees concerns. Made many long lasting friendships through out the company teamwork and Safety was our number 1 goal as a company