CVS Health Employee Review

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Usually the same thing everyday very little change.
Collection Specialist (Current Employee) –  Cincinnati, OHMay 28, 2014
I come into work pull up all programs and make calls on account that are 30 days past due and get insurance information if we have none on file. I also explain medicare D and Medicaid programs from various states to the customers and make sure all billing has been done on the account
Pros
Flexible
Cons
Contstant changes and never told about those changes
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Was not what i thought it was
Front End/Cashier/Overnight (Former Employee) –  New York, NYApril 25, 2018
Manager was very unprofessional and talks about employees with other employees. Workers are very lazy and depends on the one willing to work to do everything
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Good place to work
Ma, Certified Pharmacy Technician (Former Employee) –  Ware, MAApril 25, 2018
Good place to work- management was great. The hardest part were the unhappy customer with high co-pays.
The most enjoyable was helping customers and receiving praise for good customer care.
A typical day involved taking phone calls and processing insurance cards.
Pros
Close to home
Cons
Young employees
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Overall rating

3.5
Based on 22,404 reviews
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Ratings by category

3.3Work/Life Balance
3.2Compensation/Benefits
3.1Job Security/Advancement
3.2Management
3.3Culture

Diversity score

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63out of 100

The Diversity Score tracks how positively diverse employees rate their experience at CVS Health.