Cabinets are quality, management not so much. Promotions given mostly to young males with sales experience, little to no management experience and little to no cabinet and remodel experience. Upper management is running the company like a used car sales operation with most of the folks in charge being from flooring, athletic shoe and retail sales. Little to no understanding of the impact a kitchen remodel has on customers, and no real knowledge of how to lead people as employees. Usually no lunch breaks. Work life balance is not a concern of managers. Illness or injury is considered inconvenient. Training is severely lacking. Hiring of "designers" with no design experience. Compensation is sad, small salary plus a tiny commission. Best part of the job is helping customers get their dream kitchen at an affordable price and having those customers refer friends.