Supervisor /Manager (Former Employee) – Redlands, CA – March 30, 2018
Cabinets was a great experience really liked the people there including management, I was unfortunately not long there however, it was a great experience working with at a smaller building and challenging the lack of floor space was the hardest part of my job, most of the associates are cooperative and worked well under my supervision, ended the day with an accomplishment feeling for the most part.
I did not learn much at this job because it is basically teach yourself or be replaced. The staff is not helpful at all and they are very rude when you ask for help on something. They would rather see you get in trouble then to help you out. No-one communicates and the customers are always angry because their orders are always messed up or they receive their items broken. It is a big cluster and the stress is over-whelming! I would not recommend this job to anyone!
HORRIBLE company to work for. Money is not worth the way you get treated
Didn’t take care customers, manager ignored phone avoided customer issues. Smoked in the store. Manager lack of hygiene smelled terribly and stole your deals at any opportunity. Leadership void. No guidance / proper training or overseeing your work before install. Sometimes customers get an amateur kitchen design When I look at the first design I did compared to the last one it’s pretty embarrassing because my work was never checked. Management sets you up for failure.
IT Support and Administration (Current Employee) – Redlands, CA – February 15, 2016
A lot of amazing qualities with great leadership. I have learned much since being here. They have treated me well. There is plenty of work to keep you busy being that the company is growing at a rapid rate.
Customer Service Lead (Former Employee) – Redlands, CA – August 24, 2015
I started at CTG in the corporate office as a Customer Service Rep and after a few months made my way to be our Escalations Team Lead. I very much enjoyed what I did and who I got to work with. CTG has around 48 different locations in the US, and I worked one on one with the 4 Regional Managers to solve some of the urgent/ top priority customer cases. I also handled all the escalated customer claims and issues that came through our call center.
I learned a lot working at and with CTG, from bettering my customer service skills to really working as a team. I had some of the best co-workers you can ask for, and our manager made working there not just a job but enjoyable. We had weekly training of different aspects of the company, sometimes the CEO would even join in; everyone had been eager to learn. I was well compensated and treated very well working for this company. Unfortunately, I had some family issues I needed to tend to and was forced to leave my favorite job and relocate closer to home.
Great co workers/ work environment, Much room to advance
Cabinets To Go is very flexible with my school schedule which is very important to me. A typical day is for me is helping all customers with the layout of their kitchen. I have learned patience and humility to make sure that I take into consideration the ideas of each customer. It barely helps me to get by financially due to my school schedule, but it works for now.
Upper Management is unethical and displayed terrible business ethics
Manager (Former Employee) – Saint Peters, MO – June 11, 2014
12 - 14 hour day began at 5am every morning, 7 days a week, and consisted of cleaning the showroom, unloading semi-truck's of product, loading sold orders, delivering orders, design and sale of kitchen and bath cabinetry projects, maintain all inventory and all other day to day operations of a retail business. I was the only employee and was told that if I wanted any additional help I would have to pay for them out of my own pocket. Not only are they terribly unethical, they broke so many labor laws that they should be shut down. I did not learn one thing from this job and was actually originally hired as a consultant because of my extensive knowledge of this industry. Absolutely the most horrifying job I have had in my professional career. My joy in this job came from helping customers with my knowledge and expertise. My Customer Satisfaction Grade was 100%, and this is documented.
Rewarding new skills and close customer relations.
Draftsmen/Customer Support (Former Employee) – Claymont, DE – June 10, 2013
We opened in the morning at 9am, taking calls and answering questions over the phone. Many customers would bring measurements into the store and we would layout their kitchens for them. After ordering and getting the customer comfortable with spending sometimes thousands of dollars, we would order their pieces for delivery to our Delaware location.
We received the items into our warehouse, which we unloaded with a forklift and separated items for customer needs. If items were damaged, we'd send back the product and notify the customer that their items could be delayed, though we always put in for a rush.
When the customer would come in for pick-up, we'd load their vehicle and ensure the customer left happy and satisfied.
Ability to work 1 on 1 with customers. Learned new skills in Drafting and Shipping and Receiving.
Management and Corperate, often changed rules making the job more difficult than it needed to be.