My typical day is Booking hotel reservations,limos,restaurants,shows,customer services. I did learn a lot about the hotel industry. Management needs to improve they don't want to tell you the truth about a lot of things for fear they will lose their job. I feel the job is too micro managed and you sound like a robot saying the same thing over and over again. And if you don't say current things in current order on the calls and if it is the call they grade you on you get wrote up and don't pass your monthly review. That's the hardest part of the job. The most enjoyable is earning points to buy things for getting good scores.
Free meals, points to buy things, good insurance, and good pay
No job security, they can change your job anytime they want.