Cafe Rio Mexican Grill
Happiness rating is 53 out of 100
3.2 out of 5 stars.
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Cafe Rio Mexican Grill Employee Reviews

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United States684 reviews

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3.1Work-Life Balance

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Fun and respectable

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Cafe Rio has probably been one of my favorite jobs I’ve worked by far. The staff all respects each other and helps one another out whether it be because we’re in the middle of a rush or when we’re unfamiliar with doing a task. Its just a constant environment with different learning curves. I started on the line and after working for almost a year I’ve learned all of the front positions. They give flexible hours and all of the managers are all very understanding and respectful when it comes to scheduling around your personal life. Highly recommend this job for people that are starting to work. I’ve met some of my closest friends here while working here.


Discounted meals, close and kind co workers


Unpaid breaks, sometimes rude customers
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Fast pace, fresh ingredients, great people

Working for Cafe Rio has being really rewarding for me, as I had the opportunity to manage three of their locations that where all different sales volumes. I enjoy the most is the culture.Cafe Rio all from the top CEO, COO and entire head of Cafe Rio family were always so connected, and showed that they really appreciate their Managers and the crew


Great culture, free meals, great incentives


Short breaks, short staffed
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Cafe Rio Mexican Grill insights

Based on 506 survey responses
Areas for improvement
  • Sense of belonging
  • Overall satisfaction
  • General feeling of work happiness

It's okay.

Coworkers are very nice, funny, and they are pretty chill to work with. Management... There is a certain Manager I got taken advantage of, be careful.
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Chill job chill hours

If it’s your first job yeah it’s okay…. the beginning was fun but it was very short staffed & there wasn’t experienced managers to help when needed but some good workers would step in & help if needed..
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If this is your first job ever then you'll like it...

I'm currently the dishwasher at the Manhattan Beach location... and this job is like falling off a cliff... at first I really enjoyed it and felt like I finally found a place I would wanna improve and grow but now 9 months in I can honestly say that this is definitely temporary... the company is so short staffed they have everyone working 6 days and overworking everyone including me... service on Tuesdays are always a disaster but evey other day can be a is not the best for the work we been going through we deserve a better pay that's why we're struggling finding new workers also people come and go.... definitely temporary


Free food, part time hours, co workers


Mangers, flexibility, overworking, inconsistent working days, call you on your days off
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General fast food job

They will avoid raises, I worked Cafe Rio for a year and never got a raise but they paid new hires (that I trained) more to attract them with a competitive wage. Little schedule flexibility


Free food


Hard to get a raise or promotion
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Es un lugar donde el trabajo tiene que ser rapido pero muy divertido

La gente que trabaja aqui son muy amigabkes hay muchas oportunidades para crecer dentro se la compañia


Buen ambiente laboral
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they have favorites just like every company. the only good thing was they would close early if it was slow but if you needed help they werent there.
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good for starting out

This is a good company if you want to get started in management or if you want to gain experience in a smaller kitchen. theirs always room to grow here.




no benefits as in insurances
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Not fun to work there management sucked

The only perk was free food.the management had there favorite employees and some they couldn't care a less about .some could call in sick all the time then others call in sick twice and they are in trouble.


Free food


No health care
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Not like other food service jobs

I thought that I would never do food service again, I was burnt out. I applied to Cafe Rio as a last resort, and I’m glad that I did. There’s rarely any rude customers, and the work environment is fun. My coworkers and I have become close knit, and I hope these friendships will be lifelong. We joke around and call management our work parents. It’s true, the Cafe Rio team is like a family.


Free lunch


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Under-appreciated staff

No time off when sick, treated badly if you can’t pick up other’s shifts. The managers very much have their cliques and will treat you differently if you’re not apart of it. Not much room for growth
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Great team at Colorado Blvd.

I worked at Cafe Rio on Colorado Blvd. for a little over a year and it was a great place to work. I can't speak for other locations, but the managers there really care about their team, will work with your schedule, and always try to make working there a fun and positive experience. Yes, it can get stressful when it's really busy, but everyone there is super easy to work with plus you get lots of delicious free food! I learned a lot about work ethic and being in a fast-paced work environment.


Free food, great team members, fast paced, good benefits, helpful management


heavy rush hour, wasteful business practices
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Horrible place to work.

I was only there for 3 weeks for a reason. They encouraged us to not clean thoroughly and that's why everyone kept getting sick, management was terrible and I was back talked all the time.




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Somehow both understaffed with very few shifts a week

I had one of the most difficult jobs in the kitchen and can safely say the main reason for that is that it's a job that's clearly designed for two people.
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At cafe rio, you are required to do so much work for little pay. $13 is not enough in this economy. Management is alright, i had better a lot of do want you want.
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Leadership is in NO way supportive. Money is their only goal

None at this time. To much to list. Leadership is none existent. They care about money not guests and employees. Speed Of Service is non existent too.
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Bad management

Theirs a lot of favoritism. The managers rather gossip and tell other co workers about something they have a problem of you instead of pulling you to side to talk like real grown folks do. If you’re not perfect or haven’t worked there for more than a year they will find a reason to cut your hours . If they don’t want you to work there at all they will do petty things to make you quit instead of firing you.


Free food on shift.


Bad managers
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Fun work fast paced, friendly employees

Are food is fresh daily,we make are own Guacamole, are food is prepared in front of the customer and everyone there gets along we luagh and make are customers feel comfortable.
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Do not apply for tortillas

I worked at cafe rio as the tortilla maker for quite a bit and they make it impossible for you to leave that place without feeling bad, unprepared, and stressed. The team I worked with was amazing but management was terrible and never gave me days I requested off within a timely manner which led to me leaving. You carry the entire weight of the store on your back because the entire store is ran by tortillas and if the shift ahead of yours didn’t prepare for you, you are guaranteed a terrible day.


Free lunches, team is great


No accommodations can be made for you, management is terrible, extremely packed
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Worst job ever!

The only positive part about working at Cafe Rio is the free meal during each shift. Other than that it’s just a fast food job with no room for growth or to make more money. Co-workers are constantly on their phones and managers are too busy to help you because they’re doing their own thing.. not somewhere I recommend anyone to work unless you’re 18 and fresh out of high school.
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Overall rating

Based on 690 reviews

Ratings by category

3.1 out of 5 stars for Work/Life Balance
2.7 out of 5 stars for Compensation/Benefits
2.8 out of 5 stars for Job Security/Advancement
2.9 out of 5 stars for Management
3.1 out of 5 stars for Culture

Ratings from women

InHerSight Score
1.9Personal Development
3.1Career Opportunities
2.0Family Support
Women rate the female-friendliness of their workplaces on InHerSight
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