Line Server (Former Employee) – West Valley City, UT – June 15, 2018
Iffy decisions by management when faced with problems, likely could be taken to court over the fact. Hours, staff, and all else are great. Making friends with coworkers and management itself was easy, much training and memorization involved but a worthwhile job.
LINE SERVER (Former Employee) – South Jordan, UT – June 21, 2018
I love cafe zupas. I didn’t know that when a raise was wanted you had to ask for it, I thought they would notice and bring it up so I spent my two years without ever receiving a raise, but I honestly don’t care because of how much I enjoyed it. I wouldn’t recommend it as a career but as a short time job it’s perfect and they are awesome at rehiring if you need to leave for a time.
Awesome people, 1/2 off food, learn customer service skills
Not a lot of money, no break unless you have a long shift
LINE SERVER (Former Employee) – Layton, UT – June 11, 2018
Worked here for about 9 months while finishing up high school. Worked the evening shifts and was paid minimum wage. Was told that I would get a raise after completing training, but that never happened. Did a 180 and said evening line servers only got minimum wage. Didn't work many hours. Fast-paced and stressful, but fun. Great coworkers.
Evening line servers only get minimum wage, little opportunity to advance
General Manager / Assistant Manager (Current Employee) – Las Vegas, NV – June 11, 2018
Very fast pace environment , i learned alot about being open minded and learning how to produce controlled ciaos , upper management and cooperate are very involved with your development , the reason i left cafe zupas was the base pay the over there employees , it wasn't competitive enough to complete with other high end places like , canes, chick fila , in'n'out, keeping good employees at 8.50 is ideal, also the hours. Besides those things it was an awesome place to work , you meet some of your best friends working here because zupas only hires the best of the best
Line Server/Cashier (Former Employee) – West Valley City, UT – June 5, 2018
The only way to get a raise was to work on skooxs or something. It wasn't fair that I never got raises when everyone else did. I worked there for 8 months and never got the 2 raises I was supposed to get.
Line Server (Current Employee) – Henderson, NV 89014 – May 27, 2018
Cafe Zupas at first seemed great until they got a new manager. With said manager work was more stressful then needed. The manager also was rude and if she doesn't like a person will make working there horrible.
Shift Lead (Former Employee) – West Jordan, UT – May 26, 2018
Good first job. Will definitely teach you how to work hard. Often high stress and often very busy. Turnover is high. Some management was better than others. Good opportunity for some advancement if you work hard. Do not recommend if you dont like hard labor. Requries a lot of running around in a hot environment
Line Server/Cashier (Current Employee) – Bloomingdale, IL – May 22, 2018
i enjoy working at cafe zupas. it is fun and the people are really nice.the previous managers were very rude and the current culinary maniger, terrance was quite strict when he first came to our store. i believe he relocated frin udaho.
Catering Driver and Shift Lead (Former Employee) – Orem, UT – May 15, 2018
I personally LOVED working at Zupas. I quit the first time because I moved. When I moved again, there happened to be a Zupas 10 minutes away from my house so I immediately went and applied. The staff is always amazing and treat you like family. I have worked in 5 Zupas across the country (Illinois, Arizona, Utah, and Idaho) and half of them had amazing managers, and the other half had mediocre ones. There is room for growth if you tell your manager you want to move up. I made a good amount of money at this company, about 7K in 4 months which is really good for a kid straight out of high school. Granted I worked overtime but they typically let you have 40-50 hours if you’re over 18. 8 our of 10 I would recommend you go and at least try it out!
Half off of the food w/ some restrictions. Great environment
great work environment, high volume lunch hour and fast paced
Line Server (Former Employee) – Phoenix, AZ – May 14, 2018
Great team work, training provided in all areas and roles switched daily. One on one guest and employee interaction. Fast paced work place always with a sense of urgency. I only quit to gain more work hours and higher pay otherwise I would have stayed. The most enjoyable part of the job was getting to know the "regulars" I like the fact that there is a interpersonal sense of involvement.
Bus Boy (Former Employee) – Gilbert, AZ – May 2, 2018
I was counting down the says before I could leave since my first day working there. It was exhausting and difficult. They do pay 50 cents higher than minimum wage, though, and they offer lots of hours.
CATERING COORDINATOR (Former Employee) – Meridian, ID – April 26, 2018
I was actually cross-trained in a lot of different positions (lobby, prep cook, catering driver, line server, catering coordinator), but overall, Cafe Zupas is a fast-paced and busy place to work. The day typically goes by fast which is a plus. I made a lot of friends there and generally, the people are great. Management for the most part was really good. I felt like I was treated with respect. Everyone tries to have fun and joke around which is good, but when it's time to work we work hard.
Catering Driver (Former Employee) – Holladay, UT – April 21, 2018
I loved working for Zupas. I only quit because I was getting married and needed a more predictable schedule. The managers are super fun. You definitely need to be able to learn and memorize quickly to work here.
Line Server (Former Employee) – Maple Grove, MN – April 21, 2018
Zupas was a very nice first job. I was a line server. In order to start on the front line, you need to first learn all of the salads and the order of ingredients. Only when you have memorized this, can you move on. Then, you memorize what toppings go on each of the soups. After that, you learn what each sandwich is and what the order of ingredients is. Then, you train as an order relayer and a casher. After this, you are a proficient line server, and you can help another station when you are on shift for a certain station in order to help line proficiency and customer satisfaction.
1/2 off food when on shift.
Short Breaks. Reeked of food and covered with food after every shift.
Cafe Zupas has potential to be a great restaurant. Unfortunately the Corporate Office and Upper Management is very poor. They are constantly changing policies and procedures and if you are not quick to follow along then you are a failure in their eyes. Ive never work for a company that treated management so poorly. The work environment is very stressful and overwhelming. If you are a high school student or someone looking for a part time job then its an ok company to work for. The turn over rate for management positions within the store is very high. They say they have a great training program, however I learned very quickly it was all talk. The company likes to sugar coat a lot of things. Their training program is far from great. The company has a lot to learn and correct if they plan to be successful.